VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days Reviews 77

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Four of us had an amazing spa day here today . I can honestly say it’s a 5⭐️service from beginning to end. We will definitely be coming back regularly. Thank you so much for such a relaxing day.

Rated 5 out of 5 stars

Vanessa & her amazing team of therapists Jodie & Roseanne gave us a 5 star luxurious experience from start to finish at our spa day . They looked after us attentively with breakfast , refreshments & a... See more

Company replied

Rated 5 out of 5 stars

Such a gem of a place! The loveliest welcome upon arrival, and the warmth continued throughout, friendly and yet discreet enough to let you enjoy the peace and tranquility. I had a wonderful massage... See more

Rated 5 out of 5 stars

Absolute bliss! Came to VSL as a late 30th birthday treat and cannot recommend it enough. From the minute we arrived both Vanessa and Roseanne made the day special. Starting with a fresh fruit platter... See more

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Company details

  1. Spa
  2. Beauty Salon
  3. Day Spa
  4. Hair Removal Service
  5. Massage Therapist
  6. Nail Salon

Written by the company

VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days in Kingswood Surrey is owned by Vanessa working from a private Salon/Spa. Our team have been professionally trained by; Dermalogica, Shared Beauty Secrets for Lava Shell Massage, Swedish Massage, Nouveau Lashes, LVL Lash Treatment, Russian Mega Volume Lashes, HD Brows, Brow Lamination, Fake Bake Spray Tanning, Kim Lawless Waxing Academy for intimate waxing, Nail Harmony (Gelish) & the Nail & Beauty Academy. Dermalogica products & Facials as well as Power Peels. We also offer an Aesthetics clinic with Dr Rhys the Harley Street based Dr who is also known from Channel 4 "24hours in A&E" We run Private Spa Day Experiences from 2 hours to half day/Full day with Afternoon Tea for groups of Ladies or couples. All Spa Day Experiences are listed on our website." Spa Day Packages are available, Massage Packages, Facial Packages. "Private" means different things to different people. At VSL Urban Retreat Spa Days you can enjoy Private, secluded gated parking, Private use of changing rooms (no need to use a locker), Private used of indoor heated swimming pool, (you do not share this with anyone else during your experience or have to listen to anyone's loud conversations) Private use of the Sauna (Costume on or off, you decide) We look forward to welcoming you to our Salon & Private Spa. www.vslbeauty.com/private-spa/


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars

Vanessa & Roseanne are excellent

Vanessa & Roseanne are excellent! The whole family visit VSL after many recommendations and we all love it. The service is amazing, and both Vanessa & Roseanne are so friendly and warm, they immediately put you at ease. Very attentive and always listen to your needs & requirements.

Whether it is a wax, massage or getting your nails done- they deliver to such a high level on all fronts! Couldn’t recommend both ladies more!

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Great third visit to VSL

I had a much needed facial at VSL yesterday. I left with my skin feeling cleansed and revitalised, my shoulders feeling relaxed from the fab shoulder massage and with some great skin care tips from Vanessa.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Hidden gem

From the minute we got there we felt special! Vanessa welcomed us warmly and looked after us throughout our day. The pool and Sauna are great. The massage was lovely, afternoon tea was yummy. Dietary requirements were catered for which I appreciate massively. Beautiful surroundings and the fact it’s private is a huge plus. When can I come back?! :-) x

3 July 2025
Unprompted review
Rated 5 out of 5 stars

super customer service

From the courteous response to my initial enquiry I have been delighted with the excellent customer service from VSL. Vanessa manages a terrific salon and I have no hesitation in recommending this salon 100%. Thank you, Vanessa and Roseanne 🙏

4 July 2025
Unprompted review
Rated 5 out of 5 stars

We booked the spa day

We booked the spa day, mother daughter and granddaughter to celebrate our birthdays, it was a lovely day from start to finish, Vanessa was so welcoming, we all enjoyed our treatments by Vanessa and Roseanne, from the fruit platter in the morning to the afternoon tea later in the day we enjoyed every minute and were well catered for, I would highly recommend this hidden gem x

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Just amazing!!!!

I’ve been seeing Vanessa at VSL for over 5 years. She does my waxing, lvl and eyebrows and is the absolute best. I always come out feeling amazing. Waxings are, somehow, pain free, quick and thorough! I could not recommend vsl enough. The salon is clean, comfortable, peaceful, the perfect place for for some
R&R. I won’t be going anywhere else :)

22 January 2025
Unprompted review
Rated 3 out of 5 stars

VSL Nail & Beauty Salon & VSL Urban…

VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days offers a decent experience overall. Vanessa and her team provide attentive service, and the facilities are clean and pleasant. The treatments are satisfactory, although not extraordinary, and the spa setting is nice. While the food offerings, like fruit platters and afternoon tea, are a nice touch, the overall experience didn't quite live up to the high expectations set by previous reviews. It's a good option for a relaxing day, though improvements could be made to make it truly memorable.

31 October 2024
Unprompted review
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days logo

Reply from VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days

Hi, thank you for leaving a review.

I would love an opportunity to speak to you to find out how we can make your next spa visit truly memorable. Please can you contact me.

Thank you Vanessa xXx

Rated 5 out of 5 stars

Visited for beauty treatments…

Visited for beauty treatments for the first time and was so impressed! Really welcoming team, who know their stuff. Very professional but one of the only salons I’ve visited that offer you a cup of tea 😃 nothing is too much trouble and they really listen to your needs and don’t rush you. Been back since and will definitely go again. Thank you!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Vanessa has such attention to detail

Vanessa has such attention to detail. I go for waxing and have to say she’s definitely does the best wax I’ve ever head.
I also have my nails done with Roseanne who is also an amazing technician. Both ladies are so lovely and therefore you have a wonderful experience each time you go.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience

From the moment of arrival, I was greeted with a warm friendly welcome. I have had a number of various facials and I have to say this was the best I have experienced. It was just pure relaxation. The pool experience was magical and the ambiance of VSL leaves you feeling, relaxed, pampered and with the knowledge that you have had the best experience. Thank you ladies Cath

24 October 2024
Unprompted review
Rated 5 out of 5 stars

VSL is a gem. The staff are professional, skilled and friendly. A truly special beauty treatment venue.

VSL is simply the best beauty treatment venue I have been to. I am reluctant to recommend as want to keep it to myself. The staff are just wonderful and you are welcomed and looked after from the front door until you walk out. The facials are the best I have ever had and the massage is just brilliant. The swimming pool that you can have just to yourself with friends is truly a gem.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended relaxing day at the spa

We had a lovey day at the spa. Fantastic fruit platter when you arrive, a very relaxing and well needed massaged and a swim and sauna. Then a delicious lunch to finish off the morning. There were four of us and we had the place to ourselves. Just what we needed for a relaxing day.

20 September 2024
Unprompted review
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days logo

Reply from VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days

Thank you so much for taking the time to write such lovely review, we are so pleased you enjoyed it. We look forward to seeing you and your group again real soon. Kind regards Vanessa xXx

Rated 5 out of 5 stars

One of the best spa days I’ve…

One of the best spa days I’ve experienced, absolutely spotless and attention to detail that makes the whole experience wonderful from beginning to end.

20 September 2024
Unprompted review
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days logo

Reply from VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days

Thank you so much for your lovely review, so pleased you enjoyed it. We look forward to seeing you and your group again real soon. Kind regards Vanessa xXx

Rated 5 out of 5 stars

Lovely local Spa package

This was our first experience at VSL and we were blown away by the experience. Vanessa was so welcoming and attentive. The facilities were lovely and clean, the treatments were excellent and we all left feeling thoroughly relaxed. Thank you!! We will be back xx

20 September 2024
Unprompted review
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days logo

Reply from VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days

Thank you so much for your lovely review, so pleased you enjoyed it. We look forward to seeing you and your group again real soon. Kind regards Vanessa xXx

Rated 5 out of 5 stars

VSL Beauty & Urban Retreat is a hidden…

VSL Beauty & Urban Retreat is a hidden gem of a private spa in Kingswood. Vanessa and Roseanne were so welcoming, friendly and amazing Dermalogica facialists. The private pool and sauna were so relaxing and lunch was a delicious afternoon tea. Looking forward to our next visit.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Paradise in Kingswood !

Vanessa & her amazing team of therapists Jodie & Roseanne gave us a 5 star luxurious experience from start to finish at our spa day . They looked after us attentively with breakfast , refreshments & a delicious afternoon tea ! The massage & facial they provided was fabulous. The spa is in a beautiful setting in Kingswood with gives you access to a lovely warm pool & sauna too . We will be back !!! Thanks Vanessa !!! X

2 March 2024
Unprompted review
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days logo

Reply from VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days

Thank you so much for your lovely review, so pleased you enjoyed it. We look forward to seeing you and your group again real soon. Kind regards Vanessa xXx

Rated 5 out of 5 stars

Enjoyed a lovely day spa at VSL today

Enjoyed a lovely day spa at VSL today, Vanessa and Roseanne are so welcoming. The facilities are spotless, the food was delicious and my facial was amazing! So pleased we found this little gem! Can’t wait to go back.

1 March 2024
Unprompted review

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