World Wide Stereo Reviews 4,652

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products available, highlighting their satisfaction with purchases such as turntables, amplifiers and speakers. Consumers appreciate the efficient delivery service, often receiving their orders faster than expected and in excellent condition. The ordering process is described as easy, with prompt updates provided. People consistently highlight the exceptional service provided by the staff, specifically mentioning the knowledge, friendliness, and helpfulness of representatives like Ira and Mario. Reviewers value the personalized assistance in product selection and appreciate the responsiveness of customer service when addressing inquiries or resolving issues. The company is commended for going the extra mile to ensure customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

I've been working with Ira S. at World Wide Stereo to build a system around my old Philips GA212 turntable. Ira is a super nice guy and very knowledgable - he's been in this business since 1975 and I... See more

Rated 5 out of 5 stars

I have been a World Wide stereo customer for 35 years. I have never been disappointed! In an age where customer service has fallen by the wayside, World Wide Stereo continues to provide excellent cust... See more

Rated 5 out of 5 stars

Well packaged (vinyl record), exactly as advertised, price was great and it arrived 7 days sooner than the estimated delivery date - never a bad thing! Was able to get a rather hard to find LP, I'l... See more

Rated 5 out of 5 stars

I had a great experience. Before ordering my turntable, the team promptly clarified my question. Although the stylus I wanted wasn't in stock, they enabled me to order it directly from the supplier. T... See more

Rated 5 out of 5 stars

I was trying to decide on which speakers I needed to buy. So I used the chat feature on their website. Not only did a live person come on right away, there were no awkward pauses...it's almost like we... See more

Rated 5 out of 5 stars

I had a problem with an item and I was nervous about getting taken care of, but as it turned out, World Wide Stereo made it a simple almost enjoyable process. I want to call out Ira Segall as the best... See more

Rated 5 out of 5 stars

Came into the store and was nicely greeted and helped with headphone tests. Amazing to have a real live place with people that actually know what they are doing, especially when youre making an expens... See more

Rated 5 out of 5 stars

Fast free shipping, had exactly what I was looking for. Never heard of this company before shopping for my new TV, I'll be sure to shop here again for any other of my electronic needs

Rated 5 out of 5 stars

I have been looking a long time to replace my stereo tape deck and CD player for a long time. Had not been able to find a tape deck. Finding on your sight was a gift and having you notify me when it c... See more

Rated 5 out of 5 stars

Worldwide Stereo was very responsive with questions I submitte. I had ordered a subwoofer from Amazon and it still had not arrived after waiting for 25 days. I saw in my Amazon order that WWS was supp... See more

Rated 5 out of 5 stars

Customer service was easy to contact to order a media center that is custom-made to order. The price was fair, and sales representatives were honest. When ordered, the expected ship date was in 3-4 we... See more

Rated 5 out of 5 stars

I purchased an item on Amazon from World Wide, and soon found it to be discounted, so I wanted a refund for the difference. Ira S from WW took care of the request right away, and it will be refunded t... See more

Rated 5 out of 5 stars

I needed something for my sister on her birthday. The funny thing is that "a record" was the first thing that popped into my head but I rejected it for some reason. It was getting close to time and my... See more

Rated 5 out of 5 stars

Since another retailer made an honest mistake of sending me the incorrect unit asked if the item was actually IN STOCK and NEW. Ira replied it was so ordered.

Rated 5 out of 5 stars

I opened a Chat with Ira S. for answers to some fairly esoteric questions. Not only did he answer them all but had deep knowledge of the system I have that currently contains some very old gear. Kno... See more

Rated 3 out of 5 stars

I ordered a replacement stylus for my turntable. Cost was $160. It arrived quickly and undamaged, but I feel it should have been more securely wrapped. The manufacturer's packaging is a plastic case i... See more

Rated 5 out of 5 stars

I shop on-line and purchase from World Wide Stereo long distance. After buying 2 Cambridge Audio components last year I again engaged Ira Segall for his expert advice and assistance in buying a new tu... See more

Rated 5 out of 5 stars

Easy to navigate site and place order. Available coupon provided savings. Shipped promptly and delivered in excellent condition. Sounds great too!

Rated 4 out of 5 stars

Would have given them five stars, but item was delayed and I had to be the one that would reach out to see what was happening, twice. If the order doesnt ship as expected, send the consumer some ackno... See more

Rated 5 out of 5 stars

First time customer, I love the website, the selection and prices, free shipping, my order was processed fast. Will definitely keep this merchant in mind for future purchases.

Rated 2 out of 5 stars

Usually great shipping, they’re only an hour away so getting stuff is usually fast. Ordered Friday with an EDD of Sunday. This time they sat on it until Tuesday, then fulfilled it from an Amazon facil... See more

Rated 4 out of 5 stars

Easy transaction and great selection. My only issue was that I was given a FedEx tracking number but only item that arrived was speaker wire. I contacted customer service (who was very nice and helpfu... See more

Rated 1 out of 5 stars

Still have not received my speakers. Communication has been poor. Just found out today. They were shipped out economy instead of priority. Almost no effort has been made on your end. I never leave bad... See more

Company replied

Rated 4 out of 5 stars

I have 2 opinions on WWS service, I originally wanted to trade a piece of equipment in on my new purchase, I filled out the necessary form on their website and several days went by and i heard absolut... See more

Company replied

Rated 4 out of 5 stars

Responsive customer service when I reached out. Was initially promised notification of when my item shipped, but I had to request an email with tracking number. Took 6 days to get the item out of the... See more

Rated 3 out of 5 stars

You had a great sale on the item I ordered. So I bought it in hopes of having it to present as a Father's Day gift because your site said it would be delivered prior to that date. Never received a not... See more

Rated 5 out of 5 stars

I received the 2 Polk in-wall speakers I ordered within 5 days. Quick! I have not had a chance to install the speakers yet or listen to them, but the speakers appear to have arrived in good shape.... See more

Rated 5 out of 5 stars

Ira S. has been very helpful in helping me put together a stereo. He's a super nice, knowledgable guy. Shipping has been great.

Rated 5 out of 5 stars

Always top notch when dealing with WW. I bought a kicker down fire box & when I recieved it, it was busted(it was dropped) so I called them & told em & they said bring it in & they gave me a new one.... See more

Rated 5 out of 5 stars

Prior to my turntable order my question was clarified and although the stylus I wanted to add to my setup was not in stock was able to order one directly from the supplier. My turntable order arrived... See more

Rated 5 out of 5 stars

Easy to use online interface to review albums among hundreds of albums. Order came quickly and good email updates from WWS.

Rated 5 out of 5 stars

100% Satisfied with my overall experience with the ordering process on your site, the shipment and the product that I purchased and received from you. Thank you very much!

Rated 3 out of 5 stars

Company seems ok and price was good but my package was picked up 4 days ago and has not moved since and they already charged me for the product I won’t have for over a week. The one time I did not use... See more

Rated 5 out of 5 stars

I read a lot of reviews on this receiver, they are pros and cons. I’m not looking for the best just an entry-level receiver that will work have not received it yet. The best part no sales tax and no s... See more

Rated 5 out of 5 stars

Speaker is fantastic! Shipping was free and super quick! Think I got it in 2 days from the east coast. Very impressive! Will definitely buy from them again! Thank you very much!

Rated 4 out of 5 stars

after some initial confusion regarding shipping, WWS reached out to me to alleviate any concerns i had, which i appreciate. however, shipping was a bit slow by my standards.

Rated 5 out of 5 stars

Good service and excellent product line with good in stock conditions. Bought online with good customer follow up . Highly recommend !

Rated 5 out of 5 stars

My order was confirmed and quickly shipped. World Wide Stereo's communication was clear and they had a great price.

Rated 5 out of 5 stars

Good Customer Service with fast reply to my questions. Also found a $50 off coupon. Ordered a nice receiver, hopefully I will get it soon.

Rated 5 out of 5 stars

Ira answered my questions about jacks on my Integra 8.4 receiver in a matter of a few minutes. Ira is very friendly and give great advise on product questions.

Rated 5 out of 5 stars

Excellent Customer Service. I was not from US, but they supported me in finding the product I needed. Highly professional team.

Rated 5 out of 5 stars

Items were sent fast and I was informed about shipping in real time. I will do a follow up up once I receive it tomorrow

Rated 5 out of 5 stars

Easy ordering process - great brands - prompt delivery with updates I will buy from WWS again!

Rated 5 out of 5 stars

Very helpful with tech support if needed . Very nice experience. I would recommend World Wide Stereo

Rated 5 out of 5 stars

Fast shipping, same day as I ordered the item. Item arrived undamaged. I am a repeat customer and will shop here again.


Company details

  1. Hi-fi shop
  2. Car Security System Installer
  3. Electronics Store
  4. Furniture Store
  5. Home Theater Store
  6. TV store

Written by the company

World Wide Stereo stands out nationally for its unwavering dedication to customer satisfaction, boasting certified industry sales and system design specialists ready to provide personalized shopping assistance and expert advice. With over 45 years of excellence, this award-winning technology integration firm operates one upscale retail showroom in Philadelphia and offers a seamless nationwide e-commerce experience. Whether online or in-store, customers receive the same exceptional service. As leaders in consumer electronics, World Wide Stereo proudly represents every brand as an Authorized Seller, ensuring buyers can shop with confidence, receiving top-quality, new merchandise with valid manufacturer warranties and unparalleled support. World Wide Stereo was inducted into the Consumer Technology (CTA) Hall of Fame in 2017 and was nationally recognized as CTA Smart Home Integrator of The Year in 2023.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 25% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I had a great experience

I had a great experience. Before ordering my turntable, the team promptly clarified my question. Although the stylus I wanted wasn't in stock, they enabled me to order it directly from the supplier. To top it off, my turntable arrived in perfect condition two days earlier than the FedEx projection.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Happy repeat customer

I have been a World Wide stereo customer for 35 years. I have never been disappointed! In an age where customer service has fallen by the wayside, World Wide Stereo continues to provide excellent customer service. Today I needed a new Amplifier and Mario was so helpful, no pressure at all. He asked about what I wanted, my price range, and he gave me options. After being able to listen to the options, I picked and amplifier I am very happy with. Thank you so much Mario and World Wide Stereo.

15 November 2025
Unprompted review
Rated 4 out of 5 stars

They came through

Would have given them five stars, but item was delayed and I had to be the one that would reach out to see what was happening, twice. If the order doesnt ship as expected, send the consumer some acknowledgment to provide peace of mind. I ordered late Sept and received item begining of Nov.

31 October 2025
Rated 5 out of 5 stars

We're the Department of Youth!

I needed something for my sister on her birthday. The funny thing is that "a record" was the first thing that popped into my head but I rejected it for some reason. It was getting close to time and my homey Rick (you'd love him) asked if she listens to records. I was like well that settles that and it was easy to choose Welcome To My Nightmare. I guess I should point out that it wasa super easy purchase and I wouldn't know if it is typical but I got the record in...wait for it... Record Time! I should be ashamed. Seriously though, I'm accustomed to long waits but they got it here with a quickness. So basically I whole-heartedly recommend these people and it isn't because they are going to send me a collection of Steely Dan records for free. *hint hint*

22 October 2025
Rated 5 out of 5 stars

World Wide Stereo's Customer Service is Best in Class

I had a problem with an item and I was nervous about getting taken care of, but as it turned out, World Wide Stereo made it a simple almost enjoyable process. I want to call out Ira Segall as the best in class when it comes to taking care of the customer. Thank you WWS - you have earned my future business.

6 October 2025
Unprompted review

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