Back Market - United States Reviews 17,541

My phone was delayed in shipping, but not the fault of Back Market - the weather caused problems. However, once the phone arrived, it was in better condition than expected and all worked fine. No pr... See more

I recently bought a refurbished iPhone 15 Pro Max and I’m honestly impressed. It arrived in excellent condition no noticeable scratches, buttons feel solid, and everything works perfectly. Performance... See more

I'm a firm believer in buying used tech, for pricing, recycling and not needing to have the latest and greatest tech bauble. Back Market make it easy and effective on all the above points. Pricing... See more

With no need for the "latest/greatest" phone, I searched for options and came across BackMarket. With some hesitation about a 2nd hand phone, I went ahead and ordered one that was listed as in excell... See more

They sold me junk it was for a Christmas gift they won't refund had to purchase another phone else where I woul never purchase from them i wouldn't recommend any body purchase from them .phone ge... See more

LIke most people I was skeptical at first, having never heard of "Back Market." I live in Canada. Shipping not available, but I do have a Montana Mailbox in SweetGrass, MT, for purposes like these. I... See more

Back Market sells quality refurbished products at an affordable price for our *almost* enterprise business. We are a small Company that designs and serves its own software, and we're a committed "Mac... See more

I cant get over how nice my phone is ,I hot the samsung s23 lavender rated fair condition. This phone has no scratches dings or marks it looks perfect and works perfectly too .. I am now going to ge... See more

Literally felt like a brand new phone. Battery health, exterior condition, and the included charging cable were all perfect. I spent the extra money for the premium condition, so you can rest assured... See more

Very reliable source to get your second hand technology, they refurbish as if new, I ordered a Lenovo Thinkpad for less than $200, shipping was fast and accurate. Will definitely buy again and recomme... See more

Need a replacement phone. Like at other online avenues for refurb phones but shipping times were ridiculous. Back Market came highly recommended from a friend. We shopped and quickly found what we wan... See more

The 2 day shipping made my experience great and customer service was awesome as well they wasted no time getting back in touch with me and answering any questions I had. I love my device you honestly... See more

I replaced an S21+that I loved with another(after I ran over the first one with a tractor). I know it's an older model, but I love it. Back market is a reliable company for those of us who dont need t... See more

Fair priced. My Microsoft Surface Pro 7 delivered faster than expected and in better condition than expected. Would definitely purchase here again. Have been using my surface pro for about 10 days now... See more

My device was labeled as being in excellent condition, but the strap detaches from one side of the fitbit if I bump my wrist. Part of the plastic connection is broken on the actual device (not the str... See more

After having a horrible experience with a competitor Back Market was fantastic. It came quick . Was exactly what I wanted . For a price I could afford. I had purchased 2 locked phones advertised as un... See more

Was looking for a tablet replacement as I use a tablet in my side by side with a GPS program to keep track of my location on off road routes especially at night. Didn't need anything fancy - just a sm... See more

Web site is easy to view and filter/select items of interest. Purchase process easy and clear to follow. Follow up texts and emails on order confirmation, shipping, and delivery tracking were very h... See more

I was skeptical at first, but Back Market delivered. I ordered a MacBook Air Retina 13-inch (2020) — Core i3, 8GB RAM, 256GB SSD. Delivery was fast, packaging was secure, and the laptop arrived in exc... See more

I ordered a phone, you sent me 2 and charged me for 2. I have contacted you 3 times yet you have not responded, just keep asking me for a review. Well… here it is! Absolutley shocking service, returns... See more

I got a refurbished IPad Air 5 with 256 GB for $452 (including warranty) it was essentially in mint condition. I chose the “fair” option there was only one tiny scratch that is barely even noticeable.... See more

Easy ordering process, phone came in good quality, cheaper than buying it new and it looks just as good! Shipping was quick and if there wasn't a winter storm when my order processed it might have arr... See more

This is the third iPhone that I have purchased from Backmarket and I am as pleased as ever with this newest one. It arrived (as far as I can tell) in perfect condition. The battery health capacity is... See more

Bought a refurbished MacBook Air 2017 from Back Market. It stopped working one night after use. Returned it immediately. Seller falsely claimed “liquid damage” to deny refund. Same device back on site... See more

I had a very good experience buying a MacBook Pro from Back Market. The laptop arrived in excellent condition and worked exactly as described. Setup was easy and there were no issues with performa... See more

The MacBook Pro arrived on time, in fact only took a few days to get here, packed well to prevent any damage in shipping. It was in excellent condition, just as they said it would be. Been using it... See more

There are always great offers, with a wide variety of devices. You can specify the condition of the device you want, making everything much more flexible for your budget. And finally, their warranties... See more

I have an older iPad that still has a headphone jack. I like to fall asleep listening to a book, but don't want the noise-cancelling battery to run down while asleep. At the same time, when I'm listen... See more

I had a great experience with Back Market. The price on my MacBook Pro was way better than buying new, and the condition was exactly as described. Shipping was really fast, which honestly surpris... See more

Here’s a polished review you can use: ⸻ I am extremely pleased with my refurbished iPhone 14. The phone looks and functions just like new—there are no noticeable scratches, the battery life is s... See more

A dear friend advised me to get a refurbished phone at Back Market, which she had done without a problem. I gotta admit that I would have been skeptical otherwise. I got a very performing phone in exc... See more

Bought a laptap that basically starting crashing a few weeks after I got it bc it was refurbished properly. Had "purchase protection", but I almost wish I didn't bc of the company's terrible policies... See more

This was the easiest experience I have ever had. I bought the phone; it came in great condition, no complaints about it itself. I did have one issue about missing a cord, but I reached out a couple da... See more

Back Market has never disappointed me with any of my purchases. Recently I purchased a Galaxy Tablet for my Mother for Christmas, it was easy to set up, transferred everything she wanted from her pho... See more

I bought a laptop from Backmarket, everything was great, almost new, excellent condition, no scratches or discoloration. The only thing I didn't like was the delivery time and the item location . I s... See more

Their product selections are great, and the ratings provided for the products listed are honest. Prices are fantastic. Best of all.. we’re not buying new, We’re giving perfectly good refurbished... See more

What comes in the box is pretty much what is promised. I have purchased 4 phones in 3 years - for various family members - most recently in JAN 2026. I have yet to experience any issues. If a working... See more

Incredible value for a refurbished MacBook Air. There is a dime sized blemish on the chassis edge where the laptop opens and closes but it’s unnoticeable unless "you're looking for it." This visual im... See more

Back Market has been an amazing place to buy tech. I purchased many apple devices from them, all in fair condition and have gotten devices with 100 battery health, and very minimal scratches . Prices... See more

Smooth transaction. I bought a MacBook Air in Fair condition and it was in even better shape than I expected—some scratches on the corners but no dings or dents. The battery life is more than 80% capa... See more