CAFFÈ VERGNANO Reviews 590

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Coffee Roasters
  2. Cafe

Information provided by various external sources

Scopri tutti i nostri prodotti, le iniziative, promozioni e i Coffee Shop 1882 nel mondo. Dal 1882 il vero espresso italiano.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

590 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Me personally enjoyed the coffee

Me personally enjoyed the coffee. It had really nice and deep taste. Also service was hospitable

17 January 2026
Unprompted review
CAFFÈ VERGNANO logo

Reply from CAFFÈ VERGNANO

Good morning Teresa,
thank you for your kind words. We’re delighted that you’re satisfied with our products and service.

See you soon

Team Caffè Vergnano 1882

Rated 1 out of 5 stars

Horrible service and service by servers…

Horrible service and service by servers . They are extremely rude and this place is over rated . Tourist trap . Do not waste your time

31 December 2025
Unprompted review
CAFFÈ VERGNANO logo

Reply from CAFFÈ VERGNANO

Buongiorno,
siamo dispiaciuti per la sua recensione.
Se desidera assistenza può scrivere alla nostra mail ufficiale servizioclienti@caffevergnano.com

A presto

Caffè Vergnano 1882

Rated 3 out of 5 stars

Not my type of coffee

Don't enjoy the coffee neither the service.

23 May 2025
Unprompted review
CAFFÈ VERGNANO logo

Reply from CAFFÈ VERGNANO

Dear Irma,
We are sorry for your review. Can you explain better what are the aspects you would like us to improve? Thanks
Caffè Vergnano 1882

Rated 1 out of 5 stars

Terrible coffee quality and terrible…

Terrible coffee quality and terrible customer service. Like every big company they don't care about the little things, but forget where they came from and it's the customer that has made they big.

7 January 2025
Unprompted review
CAFFÈ VERGNANO logo

Reply from CAFFÈ VERGNANO

Good morning Steven,
our customer service team has tried to find a solution to the problem together. We are verifying your report and our quality department is working to find a solution. We sent you some free product but at this point if the problem persists we need to work on the product. For us, the customer is at the center of everything and customer service is at his complete disposal to find a solution.

Thank you

Show reviews in all languages. (590 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look