Chargeblast Reviews 122

The customer rep was so helpful and got back to me super quick. I truly appreciate it.

We’ve been using Chargeblast for about a month now, and it’s already proven its value. It gives great visibility into disputes and has helped us reduce chargebacks before they escalate drastically!

What really stands out is the team. Responsive, transparent, and genuinely helpful. Highly recommended for any business processing online!

I had a issue and customer service agent as been great handling issues. Highly recommend using them!

Using chargeblast from 5 months, we're happy with the service, specially Raquel helped us to understand how rdr works! highly recommended

Great! I love chargeblast, I wish I'd started using them sooner!

Good very nice

Always a good experience working with the CB folks

works fine, the support so friendly and helpful highly recommended

Christian Edward was awesome he helped me with everything! He deserves a raise.

Hands down the best customer support I’ve had in ages. I had some queries and was assigned to Miguel on live chat.

He was extremely helpful. Answered a ton of questions I had with great patience and care.

Great work ChargeBlast!

the customer support answers quickly and are fast to act upon requests, this joint has my ratings

Very useful to secure a merchant account, the support is hyper responsive.

They are fantastic to work with. The platform is clean, fast, and delivers its promises. Their entire team is responsive and helpful. Highly recommend ChargeBlast to any company looking for a chargeback management service!

We use CHARGEBLAST with Stripe, and their core service is highly effective. The learning curve during setup, especially when dealing with new concepts like Descriptors, was initially challenging. However, their customer service is top-tier. They provided detailed, hands-on assistance, effectively eliminating the confusion. We are particularly impressed with their commitment to transparency: they are honest about system flaws, explain issues clearly, process refunds, and correct problems immediately. Their communication is consistently fast and reliable. A fantastic and trustworthy partner.

I have been working with chargeblast for a long time now and love them. I have been working with one of Chargeblast's employees for a few months now, Andrea and she has been the absolute best. Always answering super quickly and helping me with every and all problem I have. Just an amazing employee overall, has made my experience 10x better than any other software I've used. Love chargeblast and will always use them

Does it job pretty well as long as you set it up correctly. Unfortunately with Shopify Payments you can’t set up Amex alerts due you not having your own MID, but that’s not Chargeblast’s fault. Overall pretty satisfied with the service and customer support is very helpful and punctual.

Would recommend.

Overall, I have been happy with my experience with Chargeblast. There customer service is amazing and they can take care of most issues within a few hours. I talked with Maria and she was really responsive and understood my needs.