Clearabee Reviews 36,147

They arrived on time. They were pleasant people and nice to have around, and they even had their own compact socket set to take apart our three-seat sofa (which according to the manufacturer couldn't... See more

Brilliant service from start to finish. Everything went smoothly and the collection team went above and beyond to help. They were friendly, efficient, and made the whole process completely stress‑free... See more

Octopus installed our air heat source pump leaving their waste in a neat pile. They organised Clearbee to remove it. I was told when it would be done. I received text updates that morning about the... See more

Staff who collected my items were efficient, friendly, polite and followed instructions. Excellent service. Overall the service was accessible for me, due to the ability to book online and the... See more

I had the most amazing two members of the Clearabee team remove my old kitchen today, sadly I don’t know their names, but what a fabulous job they did. They were super helpful when I needed more thing... See more

We're not the easiest of locations to access, but the crew from Clearabee removed the two sofas (one 2-seat and one 3-seater) with what looked to be such ease - both were out and gone within 5 minut... See more

Couldn't fault the pickup team today; despite the floods on nearby roads, they arrived on time, were friendly and cooperative, followed due diligence with photos and took everything requested away.... See more

I used clearabee to remove an old sofa. Booking online was very clear and easy to do. The 2 person crew were super friendly and had a positive can-do attitude even when it was a bit of a squeeze getti... See more

Can’t praise Clearabee enough - the guys who collected my very heavy and oversized sofa were absolutely brilliant!! My sofa wouldn’t fit through the door but they were determined to get it out - they... See more

Absolutely outstanding service. Date and time options were ample. I chose anytime because I knew I’d be here all day but they offer a reasonably priced fixed time option. Guys came, were very cour... See more

Absolute shambles. Worst experience of any company we have engaged with. Now on day 3 awaiting a pick up from material left by Wren kitchens. Constantly updated with times the pickup would happe... See more

Great service! We were amazed we could book for the very next day after we discovered Clearabees. The men were outstanding, efficient, quick, careful very courteous. When booking I made a mistake... See more

Overall, 5 stars. 2nd time I've used Clearbee and all employees were very professional and helpful. Didn't get either of their names today. Older one was particularly cheerful and pleasant. Both di... See more

We recently moved house and had multiple cardboard boxes. Everything on the website was clearly explain and Tony who came to collect the waste items was an absolute gent. Just super polite, helpful an... See more

Clear communication on day of collection. Arrived as promised, dealt with large sofa and smallish space really quickly. Friendly and knowledgeable chaps. Booking online was easy but do feel the sta... See more

Clearabee did waste removal from our property following a Wren built in wardrobe fit. Clearabee were subcontracted by Wren and the gentleman who came to remove the waste was great. He called ahead... See more

First time I have used this company. My goodness what a breath of fresh air to deal with people who obviously put customers first. Constant updates of where the vehicle is, approx. how long they will... See more

Great service. We had two sofas and an armchair taken away. Could book collection on a day that was convenient for us. Communication of expected arrival times was good and the van turned up as promise... See more

All good - arrived within time frame - driver polite and helpful - Just need to sort out your tracking on vehicles - appreciated the message that on way and with soon - but tracking app showed ve... See more

The driver came really early in the morning and still she was happy and friendly; requested permission before blocking the exit with the van even for a few minutes. She was fast as hell without... See more

Basically less than the bare minimum. Cancelled without notice. Tracking doesn't work. Half-assurances from customer service. They finally come on Saturday, early. Actually collected the stuff b... See more

Paid extra for 8am to 1pm collection, suddenly late morning tracker changed arrival to 4.30 to 7.30! Inevitably at 5pm an email arrived saying rebooked for next day. Completely unacceptable. To their... See more

Had a collection arranged by Wren kitchens, loads of rubbish including screws left on my driveway which the two guys watched me pick up from the comfort of their van on a wet, windy day. Second collec... See more

A young man and a woman arrived on time to take our 3 seater sofa away. We had originally managed to carry it into the living room through the front door ourselves, with just some common sense, howev... See more

You might want to tell your staff that, if they are driving a company van, they are representing your company and should therefore drive like a normal person and not an 18 year old who's been using ba... See more

AWFUL EXPERIENCE. Man and van came to collect a hippo skip of garden waste, said he could only take half. Full price paid £270, awaiting refund which will be £70 short. No contact details on the websi... See more

Having taken a full day off on Friday for my booked slot, only to receive a text at 5pm saying they wouldn't be coming at all. So today (Monday) 2 utterly gormless idiots arrived this morning... See more

Paid for 12 yard waste removal. They came and removed 2 yards worth and said second driver would come and pick up the rest. The second driver never came and customer service have blocked my phone numb... See more

The Clearabee team were absolutely amazing! They managed to clear all the rubbish left from the old kitchen and the packaging from the new one incredibly quickly, even though the conditions weren’t... See more

Simple enough to book the service after speaking to John Lewis store in Leicester. Paid online and confirmed collection date soon after that. Kept up to date with time of arrival and could also tr... See more

Easy to use on-line booking form and to make subsequent card payment. Telephone calls to central office answered quickly and office staff were helpful & courteous. Received regular updates as to tim... See more

Fast, super efficient company. Emailed Thursday to get bed taken away Friday. Yes, they could do this. Speedy response with emails on price etc. Polite 2 man removal team. Took their shoes off ent... See more

Clearabee were subcontracted to remove old kitchen units from a Bin Store located on an apartment complex. They texted me in the morning to give an arrival time and a then a subsequent time for the a... See more

The web site is very easy to use for booking but you can also ring them and talk to a human being about which service will suit you best. Give them as much information as possible. And the removers... See more

Would give zero star if I could. Terrible service. Delayed multiple times. Ignored. Compliant only answered after two weeks in which zero accountability was taken. Property left damaged. Do not use. L... See more

Absolutely amazing and reliable service, highly recommended. Drivers went above and beyond in removing a large sofa from a small space down tight staircase and narrow hallways. Friendly, patient and k... See more

Easy to book, prompt and efficient collection. Kept informed of arrival of collection crew who were polite and speedy (and careful) Apart from not having to face the challenge of taking an old sofa to... See more

Awful customer service! Wren had booked Clearabee for waste disposal following our kitchen install, but our pickup was rescheduled twice without any notice. When they finally showed, they were very... See more

Fantastic service. Removal men arrived promptly on time. They were very friendly and helpful. They went above and beyond to remove a very heavy sofa bed from my house. Would definitely use Clearabee a... See more

I couldn't see any of the negative feedback mentioning the cost of this apparently 'stellar' service. All the positives must be faked or the reviewers all have more money than sense!! I looked out of... See more

Absolutely fantastic Southend team from Clearbee . Very Polite young men efficient Professional nothing too much trouble . First time me using Clearbee and I would definitely use them again . They... See more