Deporvillage Reviews 424,268

Great service, sent out quickly, just a shame customs had parcel for 9 days before releasing. Received 2 days after finally leaving customs. Item as shown on website, very pleased. Will use again.

Wide range of trail shoe models and sizes that are hard to find elsewhere. Excellent service, good deals, and fast international shipping. The only real cons are the shipping and return costs, even fo... See more

Great prices. But ypu have to be patient with delivery. Only downside was the package. It came in a damaged box. The goos were not affected. Deporvillage should use better boxes or reinforce them bett... See more

On January 31, 2026 I ordered Salomon Elixir Activ Mid GTX hiking shoes. The package was delivered on 04 February 2026, as expected. The goods were packaged with care, the product is exactly as desc... See more

If you want things in 7 days in the UK this is not for you. I ordered a brand, size and design I had had before at a great price and that’s exactly what I got. Delivery took c1 month, regular commun... See more

Bought the Leki Makalu FX Carbon AS trekking pole from DeporVillage and couldn’t be happier. Excellent quality product and the price included tax and import duties which made the purchase straightforw... See more

A very good discount and service encouraged me to place another order with DeporVillage, these boots seem very well made I have a road pair and they keep my feet toastie in any weather. After using ov... See more

Fairly prompt delivery of goods with no problems encountered. Goods were cheaper to buy from Deporvillage than in any U.K. specialist shops even after import duties and postage were paid. Delivery c... See more

Very professional to deal with. The transaction went through very smoothly and the parcel was delivered okay. One thing I would like to point out is how it took almost 3 weeks for my parcel to arrive... See more

I guess I never had an experience before that the parcel is actually immediately prepared and dispatched even if it’s weekend. I placed my order on Sunday afternoon and received it on Tuesday which i... See more

Vast choice of products - far better than many other retailers. Good, clear and easy to navigate website. Ordering and shipping flawless and quick, considering the distance between Spain and UK. Com... See more

Prices are good, choice of different colourways on shoes are excellent as most don't even exist on the own brand websites. Delivery to the UK nearly a week later than projected and cost £14. Item arri... See more

Very happy to Deal with Deporvillage. Everything was good. The item was delivered safely and very well packaged to Northern Ireland with no extra cost (ie customs/Vat) other than the shipping cost. Th... See more

I was skiptical ordering from DeporVillage as I never heard of it before and feared of a scam. Well, glad I ordered anyway . I bought Hoka Infinite Hike TC sandals in Sunday afternoon and arrived... See more

Delivery was on schedule, and the shoes were brand new. Before placing my order, I had read about negative experiences with returns. Fortunately, the shoes fit perfectly, so I didn’t need to return t... See more

DON’T BUY FROM HERE UNLESS YOU’RE 100% SURE YOU WILL KEEP IT…Received my order without any issues but returns facility seems non existent…. I clicked to have it collected from home but no-one arrived... See more

Hoka Bondi 9 besteld. Helaas werd verkeerde maat geleverd. Teruggestuurd, maar €5,99 administratiekosten voor mij. Mail naar Deporvillage: geen reactie. Review geplaatste, reactie: Hi, O... See more

The worst online store I have ever dealt with. Not only did they send me a product that does not match the description. It was supposed to be 90% cotton, but instead I received cheap Chinese junk... See more

the items are shipped from Spain, and you will likely have to pay customs duties upon importation. If you are not satisfied, they might reject your return under the pretext that receiving the package... See more

Unable to return my order as no one ever turns up to collect it despite having 2 specific collection dates coming and going without anyone turning up. I have a previous review where is was told that... See more

The courier had only half my order. The other half to be located still? Customer Service / chat not active on a normal week day. 25 euro shipping fee should come with some indication of delivery. Wh... See more

Returned the item but still no refund GLS courier app says item still in transit! it was picked up on the 12/12/25 and it’s now 5/2/26 ! The customer service is non existent and trying to contact th... See more

The package was opened on one side and neatly closed again with transparent tape. I was handed the package so that the opened part was not visible immediately, otherwise I would have flagged it with... See more

DO NOT EVER BUY FROM THIS COMPANY IF YOU THINK YOU MIGHT NEED A RETURN! The return was setup but nobody picked up the package after waiting for a whole day wout any notification or any comm at all. I... See more

Deporvillage uses GLS for delivery. This company lies about delivery attempts and then just drops the package to an access point. What is the point in paying for delivery if the product is not actua... See more

I purchased an item, then they got late with the delivery big time, almost 3 weeks. They don't provide any reasonable way of contacting with them, neither phone number nor email. All you have is their... See more

Order reference: R01330053 Utterly appalling really. Delivery time missed by over a week with numerous requests for a refund of postage ignored. Ended up retuning the item which, naturally, cos... See more

Bought a bag before Christmas and paid premium postage to ensure arrival before Christmas (+£12). The bag didn't arrive until 31st December which was completely unacceptable given the guarantees mad... See more

Die Lieferung war furchtbar, UPS hat es in einem weit entfernten Abholzentrum abgegeben, obwohl ich sie angewiesen hatte, es im Garten zu lassen und digital dafür unterschrieben hatte. UPS ist das Sc... See more

Awkward company to deal with and hides behind a "no email" contact system. Tried to return a £175 top and found they charge a hidden admin fee to return, which then must be carried out by their c... See more

ABSOLUTE SCAM! Bought some expensive cycling boots on 05/12, supposed to arrive the week after, today is 19/12 and the “tracking” says the item hasn’t left the village in Spain. It tracks the same mes... See more

Received a damaged package, but the issue is that the Wetsuit I ordered has a tear on it. Tried FOR HOURS to chat with someone but the customer service is non existent, impossible to get help. EDIT... See more

Ich habe eine Wintermütze bestellt, die laut Beschreibung Schutz bis zu bestimmten Minusgraden bieten sollte. In Wirklichkeit handelt es sich jedoch um eine sehr dünne Mütze, die höchstens al... See more

Firstly missed the delivery date, secondly parcel stuck in Spain for over a week. Still no update. Terrible service, terrible delivery be suprised if you even recieve your product. Never ordering from... See more

I ordered a ski jacket online. I received initial tracking through a company called GLS and the last detail was it was released by customs on the UK. The delivery date has come and gone and I never re... See more

Return R01266201- was picked up from my house on 20/11/25 and no refund has been received as of 5/2/26. Customer service has been extremely vague, with no reply from my last follow up email. I have at... See more

Ignored requests to process both of my returns, totalling 180 EUR, within the return period. Breached their own return policy. Repeatedly ignored my requests for them to provide a customer support... See more

Waste of time! I added some trainers to my online basket and by the time I went to complete the purchase shortly afterwards, the price had leapt up by €30. Their customer service bot just repeated s... See more

I got scammed by this company. No 24 hours delivery, they only create shipping label. Now it's been a week and product hasn't been send. I can't cancel and get refund because they "already processed"... See more

DO NOT BUY WITH THEM Ordered a pair of shoes with 24h express delivery which is yet to be received, 25 days later. Customer service took 2 weeks to find out that the parcel is missing and now refus... See more

I returned three pairs of shoes three months ago. I haven't received any of my money. Every time I contact them regarding the missing payback, they just answer that the return I still underway. I used... See more

This is my 2nd response to trust pilot regarding Deportvillage. Stay away from this business. They say they are going to collect a return but don’t..16 emails sent back and forth. on 2 separate occa... See more

I have still not received my package, which should have been delivered on December 4th. This is my second review on Trustpilot about this website. After my first review, I received an email claiming t... See more