FlightNetwork.com Reviews 25,640

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People have expressed mixed feelings regarding the booking process, the prices, the website and the service provided. Some consumers found the website easy to use and the booking process straightforward, while others encountered difficulties such as the disappearance of travel insurance options or the absence of a "go back" button to amend flight details. Many consumers report that extra charges are applied during the payment stage, with the final price often exceeding the initially quoted amount. This issue seems to be a significant source of dissatisfaction for people, with some even describing the business model as designed to take money from customers due to a lack of transparency regarding additional fees and penalties.

Based on these reviews

Rated 3 out of 5 stars

Site is relatively easy to navigate & to find a suitable flight. Many flights to choose & multiple airlines. The 2nd time round (searching for a flight) the option to select travel insurance, did... See more

Rated 3 out of 5 stars

Adv- found seats not available elsewhere. Disadvantage - Not good as constantly adding extra charges for insurance items & mandatory seat selection - no option to skip this, so adds on +$26 for each s... See more

Company replied

Rated 3 out of 5 stars

Like: webpages were pretty easy to navigate Dislike I had not used it before and thought i was on the porter web page.....could book but not select seat so i was confused....saw it wasn't por... See more

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Rated 4 out of 5 stars

I have booked flights with Flight Network a number of times. Very positive experience all the time. I usually use third parties to book my flights and have used a few different ones. Flight Netwo... See more

Rated 4 out of 5 stars

I used Kayak to find specific flights for a multi city itinerary. The only choice from Kayak to make the booking was flight network so that is what I used. The website is well laid out and clear. The... See more

Rated 4 out of 5 stars

So far so good, with Blue Island going bust last night 14/11/2025 we had to re-book quickly to keep Christmas plans in tact. all good with Loganair although more expensive flight that went up £10 even... See more

Rated 4 out of 5 stars

Better price then any other websites... But they have soo soo many options before we actually book the tickets, if someone is not careful they can end up choosing Many unwanted services. They should... See more

Rated 5 out of 5 stars

Good price for the booked flights. Found the app site very easy to navigate. Booking confirmed with receipt extremely quickly. ( Still to get airline booking details ) So far, very happy. Only is... See more

Rated 2 out of 5 stars

First time using the Air NZ booking site. UX/CX with the need for lots of "opt outs" is clunky. And wanting to nickel and dime charges for either electronic sms or email confirmation of booking deta... See more

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Rated 4 out of 5 stars

Actually your review in google is given as average, But I actually liked your fast linked online servers which makes it Easy for the consumer. But there is one glitch that the Tickets booked and co... See more

Rated 1 out of 5 stars

Click baited on to this site. Unfortunately realised mistake after completing booking and payment. Airline ticket price £131. FlightNetwork £219!!!!!. In the old days travel agents took 7% not 70%!!... See more

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Rated 1 out of 5 stars

I booked direct flights from Helsinki to Malaga for my family during a coffee break at work. At the time, I didn’t add any checked baggage because I wasn’t sure how many bags we would need. I’ve add... See more

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Rated 2 out of 5 stars

the flight selection was good, the multi city booking platform good, prices found good. The caution is in the fine print, DO NOT book insurance for cancellation, SEAT SELECTION, or luggage on Flight N... See more

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Rated 1 out of 5 stars

FlightNetwork changed my return flight themselves, but downgraded it to no-checked-baggage without my consent — forcing extra fees on me. Worse, they misspelled my surname on the original ticket...... See more

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Rated 1 out of 5 stars

Despite providing correct data I had a wrong passenger name in the boarding pass. Contacted several times: - at first FN admitted the issue and did nothing for 3 weeks - contacted again several... See more

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Rated 5 out of 5 stars

I have booked twice through this website and both times it was quite smooth and hassle free. The costs too stayed consistent to what was originally quoted and the tickets got confirmed in less than 5... See more

Rated 5 out of 5 stars

I was trying to buy my tickets by using Jetstar application and website.. I couldn’t. I tried with another cards, another currency.. Didn’t work. So I switched to Flight Networks. It was really easier... See more

Rated 4 out of 5 stars

My flight Abha-Riyadh was delayed by 30 min, as I had little time to get my connecting flight to Taif, I was afraid not to have time to get my boarding and register my luggage. Thankfully, arriving at... See more

Rated 1 out of 5 stars

It's not a low-cost airline. They just exclude hundreds of separate items, such as baggage lost SMS service or boarding pass email sending, and try to charge you for it. And of course on the web... See more

Company replied

Rated 1 out of 5 stars

AVOID! Scamming, scummy company. We googled Norse flights and this website popped up first with big Norse lettering. We assumed we were on the airline’s actual webpage (our mistake), went through the... See more

Company replied

Rated 1 out of 5 stars

Scammers. Scammers. Scammers. So 3 times now in 5 hours, I get to the final page after declining literally over 10 add-ons. Put in creditcard payment and then a message comes up saying my $2,180... See more

Company replied

Rated 1 out of 5 stars

Never buy from this company. Their business model seems designed to take money from customers. I purchased a flexible ticket and paid €120 for the option to make future changes. When I later requested... See more

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Rated 1 out of 5 stars

Customer service was awful. Circular conversation with no solution given for simply adding a bag to my flight. Wouldn’t allow me to speak with another agent. Wasted 45minutes waiting for nothing. Will... See more

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Rated 1 out of 5 stars

NZ Trip Booked a month ago. Flight booking confirmation has no flight details other than departure times. Tried to contact via phone and email and the booking confirmation number won't allow you to... See more

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Rated 1 out of 5 stars

Very disappointing experience with flightnetwork.dk. The ticket price changed at the payment step, right after I entered my card details. The price was higher than what was originally shown, with no... See more

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Rated 1 out of 5 stars

They charged an amount higher than the one I authorized. I have filed a formal complaint, and they promised to respond within 72 hours. It has now been more than a week, and I have heard nothing.... See more

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Rated 1 out of 5 stars

Incredibly predatory tactics. My partner booked a flight with the price displayed as one amount for many screens, when making the final payment she failed to notice that the price had changed to m... See more

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Rated 1 out of 5 stars

DO NOT USE THIS ONLINE TRAVEL AGENT, NO MATTER THE PRICE - NO REAL CUSTOMER SERVICE. DISHONEST PRACTICES. NO RESPECT FOR AUSTRALIAN CONSUMER LAW… STILL WAITING IN 2026 FOR A REFUND FOR AIRLINE CAN... See more

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Rated 1 out of 5 stars

I booked tickets via flightnetwork unfortunately. The flight was cancelled from Turkish Airlines so flightnetwork changed the date for next day without even asking me for permission and they didn’t co... See more

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Rated 2 out of 5 stars

We were about to pay for our flight bookings, had already inserted debit card information, when we were suddenly informed that the ticket prices had increased by about 10%! No reason given as to why... See more

Company replied

Rated 1 out of 5 stars

We book flights 5 months in advance. We were flying with two very old people and two small kids. Our flight got re-schedule, impacting all subsequent transport arrangements with high coat for us. We c... See more

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Rated 1 out of 5 stars

War alles okay bis zum Bezahlvorgang, dann kam Flug wurde nun 250€ teurer als zuvor... gut dann nochmal von vorne, der Flug war auf der Startseite wieder günstig und zack beim Bezahlvorgang wied... See more

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Rated 1 out of 5 stars

my lfight from stansted london to madrid at 19.55 on monday 24th nov was delayed, no apology or explanation given. We were made to wait standing in a queue ina cold corridor for over an hour. The fl... See more

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Rated 1 out of 5 stars

Never get fooled by cheap tickets, they'll destroy your trip. By offering you cheap tickets/ itinerary and it will results denial to board in air craft. Happens me n my wife indonesia to india fl... See more

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Rated 1 out of 5 stars

Order 1098-903-550 Have asked many times .since they took all money refunded by Indigo in the name of hamdling fee I had to put a public review Flightnetwork has a logo resembling Indigo. I fell... See more

Company replied

Rated 1 out of 5 stars

Booked but then had to cancel. Costs for return flight Belfast/Alicante:- Flight €126; HAND LUGGAGE??? €144; Seat reservation €37; Travel ins €34.95; Fast track €29.35. To cancel, FlightNetwork cha... See more

Company replied

Rated 1 out of 5 stars

I am feeling cheated because no one has… I am feeling cheated because no one has responded to me despite the fact that I have been waiting for my refunds for almost a year now.... See more

Company replied

Rated 1 out of 5 stars

The app provides very misleading pricing infomation. The initially quoted cost includes nothing but walking onto the plane. Everything else is an extra, eg hand baggage, checking in for the return f... See more

Company replied

Rated 1 out of 5 stars

I have been trying to obtain a refund for my flight that was cancelled 3 months ago. Every time I contact Flight Network I am told a different excuse and timeframe for the refund to be made, yet the p... See more

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Rated 1 out of 5 stars

Elderly parent clicked on flight network sponsored link thinking they were being directed to the airline. When I checked her booking I realised she had been charged more than the airline would have do... See more

Company replied

Rated 1 out of 5 stars

The booked my flights from LAX to Mexico with only 1h 50mins to check baggage out of customs and check back in with a different airline they were upfront around the flights in the initial booking, thi... See more

Company replied

Rated 1 out of 5 stars

The website increases the price by 100€ at the very last moment right before confirmation (after putting in all the data, including the payment information, then it asks you again to confirm a higher... See more

Company replied

Rated 1 out of 5 stars

Flight Network are a sharp practice business trying to catch the unwitting customer who googles an airline company and Flight Network comes up ahead of the actual airline website and looks like it. Be... See more

Company replied

Rated 1 out of 5 stars

This is my last time to book a flight on this site.Not yet 24 hours I missed my flight for an emergency reason.I'm very stress today because of this booking website.It's hard to contact them for reboo... See more

Company replied

Rated 1 out of 5 stars

Absolutely horrible booking experience. Never have I ever had so many issues. I feel dirty and abused after this experience. Neither Google, Apple, or Facebook account links worked to create a new acc... See more

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Rated 1 out of 5 stars

Pathetic company provider ever. I am charged Rs. 2114 as hidden convenience charges which are more than 4x then your competitors. This company norms are above DGCA guidelines and you're just looti... See more

Company replied


Company details

  1. Travel Agency

About FlightNetwork.com

Written by the company


At Flight Network, we make booking a breeze with the power of technology.

Business or pleasure? We’ll find you the best flight, no matter the destination, by comparing 650 airlines. We know your time is valuable. That’s why we put convenience first to ensure time is on your side.

With nearly 14 million customers and over 4 million holidays sold, we fill 140 Boeing 737s every day, departing and arriving from 77 countries across the globe. At Flight Network, you always travel with ease.

To contact us you can follow this link

https://www.flightnetwork.com/rf/contact-us


Contact info

3.2

Average

TrustScore 3 out of 5

26K reviews

5-star
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Rated 1 out of 5 stars

No contact number

No contact number

12 February 2026
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello,

We would like to kindly ask you to clarify the issue you are experiencing
so that we can provide you with an appropriate solution.

Rated 1 out of 5 stars

(Scam company!) I cancelled a flight…

(Scam company!) I cancelled a flight that I had reserved. To prepare for such a situation, I had purchased cancellation insurance. I should have received a voucher worth 90% of the reservation amount. However, it has been more than one month since I cancelled, and I still have not received the voucher.

Although I could contact with customer service and have followed up many times, they keep saying that the matter is under confirmation and will be resolved within a few days, but it has never happened.

I have never encountered such a dishonest and insincere company, so dissapointed.

12 February 2026
Unprompted review
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello,

As you have failed to provide us with a valid booking code in the private section of the review, we are unable to locate your booking in our system and see what truly happened.

Rated 1 out of 5 stars

Check your web site

Put easy jet in my search engine and saw easyjet flights and clicked on it. Finished my booking without realising I was on a different site. Finished up paying £82 more for my flights than I would have done if I had been on the Easyjet web site.

11 February 2026
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello,

Our aim is to offer as low total price as possible. Please note that the prices you can see on our website originate from the international booking system where they are uploaded by the airline companies. In case a minor price change occurs by the airline, you will be notified about this and will be able to see the final price before proceeding with the payment.

Rated 1 out of 5 stars

Do not Reccommend.

I accidentally booked a flight through them, isntead of through the airline. I realized the mistake within minutes of booking and cancelled the flight. Yet, i was still charged a $45. The standard is free cancellation within 24 hours. Likely a scam -- they have sponsored ads to appear before the airline on google search, tricking people like myself into thinking they are the airline.

Order #: 1113-969-778

11 February 2026
Unprompted review
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello,

Kindly note that you are properly informed about our fees via the terms and conditions, which are available before, during and after the booking process. We also ask you to read and accept our terms and conditions before payment. A fee is required for the processing of your request and the time and effort that will be spent by more than one of our agents on your behalf.

Rated 1 out of 5 stars

WARNING! Predatory SCAMMER (FlightNetwork/Gotogate) using Brand Spoofing and Fake Fees

I am writing this to warn innocent fellow travelers about the deceptive marketing practices of FlightNetwork and sister site Gotogate (both owned by Swedish parent company ETRAVELI GROUP).
As a frequent Lufthansa business traveler, I was searching for the official Lufthansa site on Google for a trip to Munich. FlightNetwork's 'Sponsored' ad appeared first at the top of the page, mimicking the official Lufthansa site so effectively that I was misled into a third-party booking. I even fell for their $124 'Flexible Ticket' add-on, thinking it was a standard Lufthansa Flex fare. It wasn't. It’s a junk fee for a 'service' Swedish parent company ETRAVELI GROUP has no intention of honoring (see other reviews).

As soon as I caught on (sadly right after payment), within minutes I cancelled the booking. I called Lufthansa and they cross-referenced Flightnetwork's ticket code to their's (PNR: CW8EJ3) that stated the ticket was officially VOIDED shortly after booking.
Despite the airline neutralizing the ticket immediately, Swedish parent company ETRAVELI GROUP refused to void the pending debit even after contacting their execs. Instead they intentionally 'settled' the charge to hold my $817.73 hostage and are even trying to claw back an unauthorized $45 fee for a service they never provided on a voided ticket.
This is a clear violation of new 2026 U.S. DOT mandates regarding prompt refunds and a predatory use of 'dark patterns' to trick travelers. A case has been filed with the USDOT.
To the Swedish parent company ETRAVELI GROUP team: I have already contacted your company execs. Chase Fraud is now on top of this and is coming for you next.

To my fellow travelers: Avoid these scammers at ALL costs! Triple check what sites you're really on; for peace of mind book direct when possible or pay the price to scammers down the road.
Safe and scam free travels!

7 February 2026
Unprompted review
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello,

As you have failed to provide us with a valid booking code in the private section of the review, we are unable to locate your booking in our system and see what truly happened.

Rated 1 out of 5 stars

Selling the flight for more money than…

Selling the flight for more money than actual Website

11 February 2026
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello,

Our aim is to offer as low total price as possible. Please note that the prices you can see on our website originate from the international booking system where they are uploaded by the airline companies. In case a minor price change occurs by the airline, you will be notified about this and will be able to see the final price before proceeding with the payment.

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