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Rated 2 out of 5 stars

Ordered a shirt of L size, and Skin color shirt. where as the received shirt size was XL, and color was Yellow. immediatly wrote an e-mail. and retured the shirt through speed post, (parcel reached to... See more

Rated 2 out of 5 stars

The customer care on whatsapp isn't responding, the email request also is not being answered. My order #26451 wasn't as seen on the website. I need to return it but no one is responding. Also... See more

Rated 5 out of 5 stars

Visited Franks at Bishop Auckland. Len was polite friendly and very helpful and very patient too! Very knowledgeable about the products.

Rated 2 out of 5 stars

Placed the order for Shirt M size Navy blue cord on 15th April 2024. Bluedart courier delivered the shirt on 19th April 2024 after collecting cash of Rs.810.00. I have received shirt, L size and maroo... See more

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Company details

  1. Media & Publishing

Written by the company

Wij zijn Frank. We runnen honderden webshops, verdeeld over vier hoofdmarkten: Wonen & Interieur, Sport & Outdoor, Koken & Tafelen en Speelgoed & Hobby. We zijn begonnen in Nederland, maar inmiddels actief in heel Europa. Wij geloven dat online winkelen geen grenzen kent. Iedereen moet het kunnen: daarom zijn al onze winkels overzichtelijk en eenvoudig. Alles moet te krijgen zijn: daarom kiezen we voor een breed aanbod. Het sleutelwoord is ‘expertise’, in alles wat we doen. Expertise op het gebied van producten om onze klanten zo goed mogelijk te informeren. Expertise op het gebied van automatisering voor de perfecte website. Expertise op het gebied van logistiek om alle pakketjes netjes en op tijd te bezorgen.


Contact info

2.2

Poor

TrustScore 2 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very Bad Quality not premium

I have bought online premium cotton solid shirt for man (Silver) X 1 XL (42). Quality of shirt is not so good as they mentioned premium cotton. I tried to connect to customer care but their phone call is coming switch off continuously. Also, I sent them an email but they dis not reply......
I lost my harden money .

11 February 2025
Unprompted review
Rated 2 out of 5 stars

Ordered a shirt, Received wrong colour & Size

Ordered a shirt of L size, and Skin color shirt. where as the received shirt size was XL, and color was Yellow. immediatly wrote an e-mail. and retured the shirt through speed post, (parcel reached to Frank shop(sms confirmation from Speed post) no response from the company neither through e-mail nor through parcel.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Frankshop shirts review--very bad

Frankshop shirts review--very bad, i order one colour shirt pay in advance also ,but they delivered another colour which is very bad colour and since last one week no landline no Call : +91 88829 01347 switch off and no response for my mail which sent to Email reflected in website--from last 7 days

very bad company

Do not buy
Rahul Parab

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Frankshop is a fraud and they are doing…

Frankshop is a fraud and they are doing an scam while showing something else and sending totally different item and the most treble quality i have ever seen.
Additionally there is no return policy and nether anyone is responding over mail or whatsaap msg.
They should be booked for this fraud .

3 September 2025
Unprompted review
Rated 1 out of 5 stars

I have ordered skin color shirt but…

I have ordered skin color shirt but received steel gray. I am trying to contact them on mail as well on phone 8882901347 but no body response on this phone as well mail revert. This shirt is waste for me. Fraud company. do not place online order....

18 August 2025
Unprompted review
Rated 1 out of 5 stars

I have received different colour short…

I have received different colour short my order id #F156018, I sent an email multiple times and called him multiple times no one is responding and as per there policy mentioned there no option to return or replace the order, I feel very bad about this.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Online Fraud

My dad ordered Shirts for him, we pre paid for the order and yet there is no update of ordered product, even there is no reply from them even if we tried to reached out to their official email id. We haven't received any update nor product.

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

I ordered green shirt but received black grey shirt. This is not a good place to buy anything. I tried to return or replace but they dont reply on email..No response

22 May 2025
Unprompted review
Rated 1 out of 5 stars

It is a fake company I ordered a light…

It is a fake company I ordered a light blue shirt but the one i received was dark maroon
The email id, phone number, mail or any other contacts given on the website is never working
Kindly check it before you try to purchase anything
It is a cheating company

1 May 2025
Unprompted review

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