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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the professionalism and courtesy of the staff, highlighting the team's helpfulness. The platform is praised for its user-friendliness, making it easy for advisors to select projects based on their expertise. People feel their input is valuable to the client's growth, and they appreciate the opportunity to share their expertise. Consumers consistently report positive experiences, emphasizing clear communication and respect. The payment process is generally considered timely and accurate. The organization of consultation calls is smooth and punctual. The company provides a steady stream of opportunities to seasoned professionals, allowing them to stay updated on trends, share thoughts, and bring value to clients.

Based on these reviews

Rated 5 out of 5 stars

Happy with the engagement. This is a relatively painless experience and gives people with experience to share their SME knowledge for a fee with Guidepoints clients whilst being pid a reasonable... See more

Rated 5 out of 5 stars

Good and suitable projects sent my way. Good hit rate with projects I apply for. Easy online scheculing for times I am available. The only downside is I cannot copy and paste into the website. T... See more

Rated 5 out of 5 stars

I loved sharing my experience and feeling like my input was crucial to the client's growth. It was awesome to have a discussion that shaped the project's direction, and it made me appreciate my year... See more

Rated 5 out of 5 stars

Hi team Very nice and helpful team . It’s platform when knowledge sharing is useful to updrade,understanding and rebuild new venture. Thanks for making very much useful Guidepoint team 👌🫡�... See more

Rated 5 out of 5 stars

Very responsive teams, things happened as planned and I am paid quickly and accurately. Justin Stepnowski is my most frequent contact. Incredibly professional. Of the many contacts I have for consulti... See more

Rated 5 out of 5 stars

Here I will narrate my experience from first contact to first consultation. The first contact experience was exemplary. The staff were extremely professional and courteous. The process to arrange... See more

Rated 5 out of 5 stars

Very professional approach from Guidepoint team The information and topics for each consultation are clear, well presented and explained Replying to the screening questions thru your "review pro... See more

Rated 5 out of 5 stars

Guidepoint provides a steady stream of opportunities to seasoned professionals. Once a "match" is made between a client and a consultant, the availability is quickly set up. Consultancy happens. Pay... See more

Rated 3 out of 5 stars

Meeting was planned according to schedule. Several calls and messages from different people at Guidepoint to confirm. During the call with the customer Guidepoint called several times which was distur... See more

Rated 5 out of 5 stars

Using Guidepoint is always straight foward and they explain well the expectations on what they are trying to gain from the consultations. Payment is also very fast.

Rated 5 out of 5 stars

Very good network platform. It gives experts opportunities to keep update of the trends, engage and share thoughts, make additional income, and bring personal expertise and value to the clients to hel... See more

Rated 1 out of 5 stars

Remember you dont get something for nothing. There are a few companies offering hourly consulations but not only are there no customers, its really abput either getting all your details or signing up... See more

Rated 5 out of 5 stars

scheduling the meeting was easy. The client was respectful and the audio worked well. The questions asked were relevant to my experience and I felt I added value.

Rated 5 out of 5 stars

I’ve had a consistently positive experience working with Guidepoint. Their team is professional, well organized, and respectful of an expert’s time. Project scopes are clearly explained upfront, s... See more

Rated 5 out of 5 stars

I’ve had the pleasure of working with Guidepoint for many years, and it’s always been a great experience. They consistently connect me with a broad and engaging client base, giving me rewarding opport... See more

Rated 5 out of 5 stars

I was contacted by Guidepoint during the summer to participate in an expert consultation. It was organized easily and quickly. Payment was also very fast. I have since participated in another co... See more

Rated 3 out of 5 stars

I got contacted by them for a interview 12/11 on a certain matter. I filled the survey and was selected for it. I was contacted by one of their representatives multiple times, asking me to do the... See more

Company replied

Rated 5 out of 5 stars

The staff at Guidepoint are both professional and courteous. Their platform makes it very easy for an advisor to select or refuse projects based on expertise. I appreciate the sense of urgency they ex... See more

Rated 5 out of 5 stars

It is always a pleasure to work with Guidepoint. Clients have always been insightful, polite and great to work with. The organisation of meetings is precise and they happen in a timely fashion.

Rated 1 out of 5 stars

I recently accepted one of their consultation requests, and was "chosen" as the advisor to provide the consultation call. I was asked to provide my available time for the consultig several times. Wh... See more

Rated 1 out of 5 stars

Waste of time. This company promissed to hold a paid call and more than a month after completing an hour long call, I still haven't been paid and nobody responds to my emails. Very unprofessional and... See more

Rated 1 out of 5 stars

I did a one hour consulting engagement for one of their clients in Europe. I agreed to very early AM scheduling to accommodate that parties time zone. Guidepoint has still not paid me. Beware.

Company replied

Rated 1 out of 5 stars

As a consultant, this is a waste of time. Applied for around 10 consultations, at different points in time, all very relevant to my past experience. Each application takes time to fill out. Received 0... See more

Company replied

Rated 4 out of 5 stars

Guidepoint provides a seamless way to connect experts with clients. The team is responsive, they respect experts time, provide clear guidance and ensure each engagement runs professionally. It has b... See more

Rated 2 out of 5 stars

The consulting requests include long questionaires that need to be filled out. Often you get the same request from multiple brokers and you still will not end up with an actual paid call. For the la... See more

Rated 4 out of 5 stars

We had an open discussion providing good results at the end. Clarifying questions helped to get the most out of this one hour.

Rated 5 out of 5 stars

The Guidepoint system is easy to navigate and the staff are very responsive. Of all the expert networks I work with, I receive the highest volume of consultations from Guidepoint.

Rated 5 out of 5 stars

I appreciate the opportunity to serve Guidepoint and its clients. The only concern I would have is with input of data for potential engagements. It is painfully repetitive to have to continue to... See more

Rated 5 out of 5 stars

Easy to use the system and good organization of the process. If there is an issue personnel are readily available to help solve any problems

Rated 5 out of 5 stars

I like the fact you provide the questions to define the project up front. This saves time deciding if I am qualified to answer

Rated 5 out of 5 stars

The call details were clear and I was fully prepared to assist the client thanks to what was done by the Guidepoint team

Rated 1 out of 5 stars

I was booked for a consult after I received a call from a Guidepoint representative (the day before), whom asked me to confirm and hold my availability (the day after) given the clients' availability.... See more

Rated 1 out of 5 stars

I signed up a few years ago and have had some pretty good consultations, naturally you have a few that are a mismatch, this is seen as a crime in GP’s eyes, they cancelled my membership without any ex... See more

Rated 5 out of 5 stars

Guidepoint has been very good at combining an effective digital platform with direct human support, for ad hoc requirements and feedback. The projects' topics are well targeted and the appropria... See more

Rated 5 out of 5 stars

Great team to work with, find good matches where the advisor can add value, keep you updated and connected

Rated 1 out of 5 stars

I received 5 project offer. Answered the questions diligently. I received only 1feeedback,that the schedule does not match. Others ghosted after extracting valuable insights.

Company replied

Rated 5 out of 5 stars

I've had a consistently positive experience working with this company. They're incredibly helpful, offer a wide and varied selection of clients to support, and are always timely with payments. Communi... See more

Rated 5 out of 5 stars

I’ve been an expert in the Guidepoint network for some time and can only recommend them for their responsiveness, professionalism and quality of engagements. I look forward to future consultations wit... See more

Rated 1 out of 5 stars

Neverending email spam from an entity I've never once interacted with and no way to opt-out? Can't get a more modern corporate email experience than that.

Company replied

Rated 4 out of 5 stars

Online questionnair is clear, straightforward to navigate. Online calendaring is the best, simple, quick. Getting connected, final appointment has too many options, too many phone numbers.

Rated 5 out of 5 stars

I have been on the Guidepoints mailing list for a while now and was contacted regarding an opportunity for an interview in my area of expertise. I usually carry out minimum 1 consultation per month an... See more

Rated 5 out of 5 stars

Hello, thank you very much for your message and the kind acknowledgement. I appreciate the professional collaboration with Guidepoint and the structured way you manage expert engagements. Best... See more

Rated 4 out of 5 stars

Consultations made easy Very good matching of advisor and clients. Easy access to conference. Convenient invoicing and rapid money transfer.

Rated 1 out of 5 stars

I signed up a few years ago and have had some pretty good consultations, naturally you have a few that are a mismatch, this is seen as a crime in GP’s eyes, they cancelled my membership without any ex... See more

Company replied

Rated 1 out of 5 stars

This will be a typical review of this organization. You will complete a consultation. (Heck, I even did a follow-up by sending the client additional materials.) And you will not get paid. I cannot re... See more

Company replied


Company details

  1. Information Service

Written by the company

Guidepoint connects clients with vetted subject matter experts from their global professional network. Guidepoint's broad range of services empowers our clients to access new industries, get up to speed on trending topics, enable in-depth exploration of critical subjects, and offer validation of qualitative insights. Our multinational client list includes top consulting firms, hedge funds, private equity firms, and Fortune-ranked public companies.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

733 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 45% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience with Guidepoint

I just had a call with Guidepoint and it was an excellent experience. The coordination was seamless, the team really was professional and efficient, and the collaboration felt very smooth and well organized. Communication was clear and efficient throughout the process. I truly appreciate the professionalism and the high level of organization. Looking forward to future collaborations!

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Clear

Online questionnair is clear, straightforward to navigate.
Online calendaring is the best, simple, quick.
Getting connected, final appointment has too many options, too many phone numbers.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy with the engagement

Happy with the engagement.

This is a relatively painless experience and gives people with experience to share their SME knowledge for a fee with Guidepoints clients whilst being pid a reasonable rate for their time.
The experience from the analysts first contact to the through onboarding to the meeting and then the invoicing and payment processes are well thought through. Happy to engage again.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

getting truly genuine Projects from…

getting truly genuine Projects from guide Point , payment cycle is truly fast , the projects are truly matched with advisor's profile , another best thing is they are bringing lot of new features like AI enabled interviews and boosting their bridge and platform in all ways.

6 February 2025
Unprompted review
Rated 3 out of 5 stars

Not a flawless meeting

Meeting was planned according to schedule. Several calls and messages from different people at Guidepoint to confirm. During the call with the customer Guidepoint called several times which was disturbing the call. Somehow Guidpoint was informed that the customer could not hear me, which was not the case.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

A user friendly Expert match finding

Guidepoint has been very good at combining an effective digital platform with direct human support, for ad hoc requirements and feedback.

The projects' topics are well targeted and the appropriate connection has been swiftly found between the Clients and I.

As my collaborations within the network grow, the opportunity for further engagements is clearly expanding.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Sharing my experience on Guidepoint

Guidepoint has contributing a lot in connecting experts and researchers with a very smart platform. It is easy and user friendly platform. I hope researchers will got valuable informations from expertise around the globe. Looking forward to collaborate with researchers and experts around the world.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Great expert network!

I’ve had the pleasure of working with Guidepoint for many years, and it’s always been a great experience. They consistently connect me with a broad and engaging client base, giving me rewarding opportunities to share my expertise. I truly value the professionalism, respect, and strong ethical standards they maintain with both experts and clients. I look forward to continuing our collaboration for many more years!.

5 February 2026
Unprompted review

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