IMO Car Wash Reviews 11,190

Very efficient car wash and friendly staff. Online booking of wash I wanted and use of QR code with person operating was very straightfoward. Would have given 5 stars if not for the irritating (a... See more

Wash is very good for a machine wash ( but of course not perfect) as it misses the odd nook and cranny. But the bulk of the car was sparkling and IMO is very much more economical than "hand car washes... See more

Car clean was as expected, drying good, but better possible, Clearly information on entry necessary, that cash payment also available! That was missing onsite that place in Leipzig! Because just for... See more

The actual car wash service is excellent but the app is slow and takes time to respond and load pre-purchased car washes. The actual wash service is great , better value for repeat washes. Staff h... See more

So straight forward- arrive, join queue, follow directions of staff, present prepaid QR code, put car in neutral, don’t touch the brakes, let conveyor pull you through, put in gear at other end and... See more

Generally good experience at the car wash. Friendly enough fellas working there. Would just prefer to have a little bit more attention to detail with the pre-wash aspects when preparing the car for th... See more

This is a wholly new experience to any carwash I have experienced before. Although slightly reluctant about the high cost (£6) of the basic ECO wash - my doubts were soon dispelled. I loved the... See more

Whilst the actual car wash was ok, it was my first time to use it and I was in the queue trying to get the code reader to work when I got told that I needed to hurry up because other people were waiti... See more

I use IMO every few weeks, recently car has not been cleaned satisfactory. Very casual Pre-wash. Although I have pre-paid Triple Wax program, driving through wash it showed Eco-Wash. I have 2 pre pa... See more

I’m very impressed with the full valet service at IMO car wash in Worcester on 27 December 2025. The team did a thorough job and the car was spotless inside and out, including areas that are often... See more

Hi, I gave this review as found that the final wipe down function seems to have been speeded up, leaving the vehicle still wet. This wasn't the case on my first visit last year and also when I went a... See more

AVOID AT ALL COSTS. WILL DAMAGE YOUR CAR. The conveyor belt carrying the car forward malfunctioned leaving the brush spinning for an extended period of time before the employee shut it down. This caus... See more

IMO App generated invalid QR code. Staff initially refused washing service based on invalid QR code despite providing payment proof. Staff asked me to pull back my car while 10 cars in the queue were... See more

In old times there was completely different washing quality, or probably it was called not IMO that time, Now looks like just a water coming out, no colours, no any smell, wheels every time stay dirty... See more

Last couple of visits since new management took over have been a bit concerning. Car wash has temporarily broken down whilst cars being washed twice so far. Just concerned maintenance a problem. Also,... See more

I was in the line watching the operators clean the car in front of me, they had the same wash program but my car definitely didn’t get the same attention to detail pre wash as the car ahead. Possibly... See more

Its fair. I did the maximum service. It had good customer service and deivered what it promised. Only downsides were: the chemicals and wash got into my boot and some places that were left wet. And th... See more

Staff there are great! Only thing that caused a 3 is paid for a £10 wash as car dirty but alloys on the outside come out clean but the gaps between the spokes weren't touched and still dirty' when I g... See more

​"Disappointing. I specifically chose the expensive €22 program, but the manual pre-wash was very lazy. They barely touched the wheels and rims—all the foam in the tunnel doesn't help if the prep... See more

Awful experience. The sign says scan the QR code, then enter email twice, then enter credit card details. While I’m trying to do this, the employee is gesticulating, like a deranged person, to move al... See more

Paid cash! People don’t speak English! Car wash damaged my wing mirror,, ripped cover off passenger side totally I have pictures and will be submitting complaints for compensation ASAP MAR... See more

Paid for 4 ceramic, attended car wash which is 3 mile from home and the next day I used my car for work which is 7 miles and car is dirty. I won’t be purchasing again plus wing mirrors had all dried s... See more

No issues with the attendents, very efficient and quick. However, there were still some marks (bird droppings) on the car at the end, which left me a little disappointed after paying £14. I've been us... See more

False advertisement due to signage outside car wash saying that will be given a Christmas ginger bread air freshener if having triple foam wash. Was told by staff that will be given one once finished... See more

Paid using the QR code link for basic wash, attendant approached the car and claimed that the basic £6.50 wash wasn't available today. I asked what the problem was, he couldn't answer and just repea... See more

Excellent speed of wash and water beading finish but ultimately let down by improper cleaning i.e dirt remains on the car where the brushes fail to touch the car. Examples include around car details s... See more

The guys operating were great as always. I had the triple foam wash done and all went well as usual but when I parked up at home I saw the rear bumper was still dirty with dust and the wash didn't so... See more

I booked the desired wash programme via the IMO app. After I paid, I only received the message "Something went wrong". Afterwards, I couldn't find the booking in the app. It took about 5 minutes fo... See more

Staff friendly, easy access, fast moving queue. However, half of the drive through car wash is not functioning as expected. And not notified before paying full price. The dryer bar seems to be stuck i... See more

This definitely depends on which one you use. Sainsburys at Hankridge, Taunton, has the most RUDE MISERABLE DOWNRIGHT IGNORANT YOUNG MAN there ever was. Been twice and Im NEVER using this one again.... See more

You pay for the most expensive wash but nothing actually tells you what service you’re getting as the thing never works to show you what program has been selected. You can only buy a valet there fo... See more

I bought the IMO car wash program Ceramic XTR from corporate benefit and took services at Streitstraße 82, 13587 Berlin, Germany. I'm not very satisfied with cleaning even though for manual whee... See more

Car was very dirty, I had the HD wash. The attendant was a bit laxadaisical applying wheel cleaner and sill cleaner. I know as have used IMO before at other location. Process through wash good and fin... See more

I would have given higher, but i showed the chap a qr code vouvher i had, hemumbled something in very broken english and my voucher did not get warranted. Also, we only went to get the car washed due... See more

Guys at the wash work hard as always. However, unimpressed with the overall experience as the ‘gingerbread scent’ just smelled of stagnant water (not too bothered as cars really shouldn’t smell of gin... See more

Cleaning not is perfect. We took ultra HD this time.no difference we found. It include option or wheel rim cleaning. After washing rim where extremely dirty. Completely unsatisfied

Firstly the staffs did not explain it properly after keeping the car neutral you should handle the steering as my sensors kept on bleeping, not very gentle behaviour by staffs. Secondly drying is not... See more

I am going to the london colney branch the guy was scanning my application when I signed up to give me one free car wash and put the location 60 miles away. When I ask for the cheapest car wash gives... See more

1. I would prefer a receipt in PDF-format that can easily be used in book keeping. 2. After I paid online for the cleaning program, I was asked whether I would like to have an extra pre-cleaning at t... See more

The main operative appeared to be prioritising one particular car that was holding the queue up dangerously meaning the queue was out onto a busy road. He also had the same car parked in front of the... See more

I paid for the highest level wash which advertised to give a wash for free. The wash itself was ok but didn't appear to be different from a normal wash in all honesty. The email came through with... See more

Eco Wash n Dry for £6 – Absolute Bargain! I recently tried the Eco Wash at the IMO Spellbrook branch to freshen up a rather grubby white Fiat 500, as I was short on time. I opted for the Eco Wash -... See more

I paid one of the expensive options but the staff who brush the side of the car, just left one side, having a chat with his friends etc. Half job, 12 quit, shocking service. Pay £20 for insid... See more

Not what I expected - the process of the car wash (booking and physically going) was all fine, but I paid £20 for the complete Ceramic XTR package or whatever it's called, and I just don't think my ca... See more