Indiegogo Reviews 1,781

Its not even worth one star. They take money and then refuse to release funds - claiming unclear violations of some policy or guidelines but can never provide proper detail of what guideline. Interest... See more

One star only because zero and negatives aren't allowed. It seems as if this crowd funding company is knowingly and willingly aiding complete scammers in fraudulently taking money from innocent victi... See more

Wouldn't trust this platform ever again. Seems these muppets updated their systems and wiped loads of accounts in the process. I only know this because I saw a comment from someone mentioning two upda... See more

Proceed at your own risk. There are no guarantees you'll get what you spent your money on. Customer service won't try to help you and will always respond in the most generic ways (makes you wonder if... See more

Account was locked/suspended for suspicious activity when I changed my debit card. Unfortunately I had just purchased a $400 perk and my account was locked so I couldn't log in and never got a receipt... See more

I have launched a campaign and sent emails weeks ago to update banking information that Indigogo has refused to respond to. Now it looks like I will have to tell my backers to dispute their donation... See more

They support scams. When reported, they do nothing about it. There's a clear difference between a scam and products facing development challenges but indiegogo doesn't care. Even worse, they say a "pr... See more

THEY CHARGED ME 7 TIMES FOR THE SAME DONATION. I meant to donate $50 to my friend's film crowdfund, each time I clicked submit it said "couldn't verify card information" so I kept clicking. I log in t... See more

I have not had much luck with Indiegogo campaigns the first one I invested in was MATE X electric bike which I did receive however never was able to get the accessorie bike rack which I also purchased... See more

Was a backer to a campaign that kept being pushed back and the excuses kept getting lamer and lamer. Tried contact Indiegogo support to let them know this was approaching scam like status, but websi... See more

It's 1 star because 0 isnt an option. I have invested in about 4 different products. Only ever received 1. They seem to encourage scammers who pull the plug after receiving their funds. You want a... See more

Just check their reviews to understand what poor professionals they are. I have backed a product that never shipped and never got distributed or produced, and they said since the payment is "locked",... See more

Backed a promising product (aren't they all?) and in an almost comically predictable turn of events, the product kept getting delayed over and over. Now, almost a year later, still no product. Contact... See more

I backed two projects on Indiegogo — both turned out to be complete failures. I never received the promised products, and there was absolutely no meaningful response from the platform. Indiegogo allow... See more

I have contributed in this website earlier and have received the products. But with contribution to firm called UZE, they took additional shipment charges (35 eur) apart from contribution (150 eur). T... See more

An absolute scam. This is not crowdfunding. This is purely a cash grab. I doubt anyone has ever benefited as a funder or recipient. If you already funded something, sorry, but your money is gone, and... See more

Everything was going well, until a few days ago , access to account suspended no contact from indigogo contact them just sent an email no response from them since.dreadfull service from customer ser... See more

It’s been three years since I backed the aircord, and despite being provided with a tracking number that doesn’t work last year, I’ve still yet to receive anything. Worse still is that the company pro... See more

I'm running a campaign and I'm having ridiculous issues with the platform. Since the upgrade on October 16 I can't see who has backed the campaign or what perks they have. There is no tech support, th... See more

I used Indiegogo for the first time back in 2017/18 and, while not perfect, the experience was generally positive and smooth, to the extent that when it came to crowdfunding for my latest film project... See more

The campaign owner broke multiple terms. Going through Indiegogo's terms and conditions, the campaign owner for a project I was backing broke multiple terms. More recently it appears the campaign... See more

The quality of support was poor. It took eight months to receive my item. I made the purchase with Indiegogo and when the owner of the campaign stopped communicating I had no where to go. I reache... See more

Keep your money is my advice... Having ordered a Ring One what seems like years ago and having been lied to again and again and again about the despatch of the product, I for one have learned a valuab... See more

I cannot log in, basically I try to log in, and my password is not working. Cool, no problem, then I try to use the "forgot password" to get a reset password email - an email which I never got, even i... See more

They are a bunch of scammer. They give an option to donate when paying for products, but they don't tell you are donating to them and not the campaign you are backing. They also took 18x the amoun... See more

DO NOT BUY FROM HERE they are a bunch of con-artists strategically twisting their words in an attempt to make you “donate” to them. READ IT VERY CAREFULLY, they don’t even reply to support inquiries... See more

Dear Indiegogo Thank you for replying eventually, I am afraid that is clear from your reply that you are no further forward in showing any evidence of candor about this scam campaign. You claim tha... See more

WHAT A SCAM COMPANY. I Paid £400 for an item to support the startup. The item was very bad and I agreed a return/refund. The returned item was received but Indiegogo is not responding. Just ignoring... See more

I can’t believe this company is still there. So many scammers luring people with fancy advertising, take money and few updates for few months or years and disappear. Indiegogo doesn’t do anything... See more

So what can we do ? they not answering anymore since the last update, nobody has recieve his package and indiegogo says we cannot get refound from them because it’s not following they policy… W... See more

Truly the worst customer service I've ever seen! A company willing to take as much from their campaigners as they can without offering an iota of help. Don't bother with Indigogo, it's a scam and not... See more

I would not recommend using Indiegogo. There were many technical issues and a non existent customer service. I could not get anybody on a call when I had numerous site issues. Pick a different platfor... See more

I have now 2 backed projects in 2025 that looks like is clearly fraud/scam. Will never back any new projects, unless they have already previously successfully launched products.

Indiegogo has NOT DELIVERED the only major contribution ($1000) which my dear friend’s campaign received (thus they are taking the lion's share, only giving him $200). They took the money from th... See more

I ran a campaign to support my indie film, and we did not raise a lot- but I was still going to use what little we had to put towards the film and send out the rewards to our backers. Unfortunately it... See more

They just simple don't care about the campaigns, allowing spammers to get more, not answering questions, not getting back to you with answers.. Platform to receive money from backers and do nothi... See more

Indiegogo is a horrible, selfish company- stay away! I mistakenly tipped 200.00 and meant to tip 2.00. I reached out within 1 minute of making this error and heard nothing back. I tried again- stil... See more

I really wish I had checked the Trustpilot reviews before spending two full days building my campaign. Thankfully, I tested their eCommerce process before sharing my campaign link with nea... See more

Huge scam! They don’t validate the people that raise the campaigns and scam multiply like rats! And their support is useless…they take no responsibility!

Would give them a zero if I could. Indiegogo support scam artists scamming money through fake campaigns. Don't give them your money in the hope you get a product. Just buy from proven companies... See more

Absolute worst experience. Their customer service sucks, they only do emails and they take 3-5 days to send you a single automated email. AVOID at all costs.

I wrote a bad feedback about Indiegogo. I specified very clearly that, after problems with Zectron Bikes, I sent dozens of emails to Zectron and then to Indiegogo but they (neither Zectron or Indieg... See more

Stay away. As others have pointed out they facilitate scams. Supported Rudest (aka the rudest brand) but there were constant delays, changes in timing of manufacture & delivery of product. Then assu... See more