Initial Hygiene Ireland Reviews 526

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Peter Auret services the mats and hygiene bins for our company. He always enters with a friendly attitude and attends to these with a great efficiency. Peter has always had great communication with an... See more

Company replied

Rated 5 out of 5 stars

Peter always comes in with a friendly attitude and gets our hygiene bins serviced quickly and smoothly. He’s reliable, professional, and a pleasure to deal with on every visit. We really appreciate th... See more

Company replied

Rated 5 out of 5 stars

When Peter calls here he finds and fixes any issues before any of our people ever report them - a great result for our staff. Peter always shares any schedule or product changes in advance, this is... See more

Company replied

Rated 5 out of 5 stars

Peter is very professional and completes his tasks to the highest standard. A credit to the company he works for. Absolutely no complaints whatsoever. Very funny guy too !

Company replied

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Company details

  1. Hygiene Service
  2. Business to Business Service
  3. Garbage Collection Service
  4. Hygiene Station
  5. Waste Management Service

About Initial Hygiene Ireland

Written by the company

At Initial, we deliver comprehensive washroom hygiene solutions, including Waste disposal, Aircare, Floor Mats and Consumables to create clean, safe and sustainable environments across all sectors nationwide.

Initial's Healthcare division offers secure, compliant waste management services to sectors like clinics and nursing homes, following strict EU and national regulations with traceable handling, UN-approved containers, and color-coded systems.

With over many decades of expertise, we're trusted for our quality and compliance, with innovation pipelines shaped by customer needs and our focus on providing Washroom Dignity for All.

We pride ourselves on delivering exceptional, personalised service, tailored to the unique needs of every customer.

We are the hygiene experts that provide the consistent, personal and reliable service you deserve for your washrooms. We provide effective and efficient hygiene solutions that address the real needs faced by today's washroom users. Alongside this, we offer a proprietary and bespoke branded product range that sets us apart and provides added value to our customers.

With compliance, safety and wellbeing at heart, our solutions offer value for money, are environmentally friendly, and are delivered efficiently. Contact Us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

526 reviews

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Rated 5 out of 5 stars

Peter Auret services the mats and…

Peter Auret services the mats and hygiene bins for our company. He always enters with a friendly attitude and attends to these with a great efficiency. Peter has always had great communication with any changes and ensures the work is carried out to a high standard.

28 January 2026
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thanks very much for your kind words! It’s great to hear Peter consistently delivers a high standard of service and keeps you well informed. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service

Peter is very professional and completes his tasks to the highest standard. A credit to the company he works for. Absolutely no complaints whatsoever. Very funny guy too !

13 January 2026
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thanks very much for the great feedback! We’re delighted to hear Peter delivered such a high standard of service. We’ll be sure to pass your kind words on to him – he’ll appreciate the shout-out. Thanks again for taking the time to leave a review.

Rated 5 out of 5 stars

Top job

Clean, efficient and on time. Very personable too,
Best,
Leixlip Library, Co Kildare

22 January 2026
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thanks so much for the kind feedback! We’re delighted to hear you found the service clean, efficient and on time. I’ll be sure to pass this on to the team. We look forward to supporting Leixlip Library again.

Rated 5 out of 5 stars

Peter always comes in with a friendly…

Peter always comes in with a friendly attitude and gets our hygiene bins serviced quickly and smoothly. He’s reliable, professional, and a pleasure to deal with on every visit. We really appreciate the great service and would happily recommend him to any local companies

21 January 2026
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

We're happy to hear that the hygiene bin service is quick and smooth. It's great to know the visits are reliable and professional. We appreciate your positive feedback!

Rated 5 out of 5 stars

Excellent Service

Peter is always cognisant of the locations within our organisation and the varying nature of their opening times. Nothing is an issue. Peter is a great ambassador for Initial Hygiene Ireland.

7 January 2026
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

We're happy to hear that Peter's adaptability and dedication to your organisation's needs have been so beneficial. Thank you for your feedback!

Rated 5 out of 5 stars

Peter is excellent and very thorough

Peter is excellent and very thorough. We have no complaints. His work is carried out to the highest standard and nothing is too much for him. He has a wicked sense of humour too.

21 January 2026
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

We're happy to hear that you had such a positive experience with our colleague Peter! Thank you for your feedback!

Rated 5 out of 5 stars

Regular visits, good products - great service from Initial.

When Peter calls here he finds and fixes any issues before any of our people ever report them - a great result for our staff. Peter always shares any schedule or product changes in advance, this is always helpful.
keep up the good work !

21 January 2026
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

We're happy to hear that you had such a positive experience with our colleague Peter! Thank you for your feedback!

Rated 5 out of 5 stars

Sandra

Sandra, the contractor, is exceptional. She demonstrates a high level of conscientiousness, is incredibly helpful, and maintains outstanding organization and work ethic. Her communication skills are top-notch, and she is always readily available to provide assistance. There have been no issues at all, and their service consistently exceeds expectations.

25 July 2025
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your fantastic feedback! We're thrilled to hear that Sandra has made such a positive impression! It's great to know that her support and service have consistently exceeded your expectations. We truly appreciate your continued support!

Rated 5 out of 5 stars

Highly recommend Initial

Highly recommend Initial. We have been using them for many years and receive an excellent service. Declan Tierney is our contact there and Declan is always friendly and efficient when he calls to us each month. He sorts out any issues promptly and we have very pleased with the work he does

24 July 2025
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you so much for your kind words and for your continued loyalty over the years! We're delighted to hear that you've been receiving excellent service and that Declan has been consistently friendly, efficient, and responsive during his visits. We’ll be sure to pass your feedback on to him—he’ll be thrilled to hear it. It’s always a pleasure working with you, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

Highly recommend Initial

Highly recommend Initial. We have been using them for many years and never had any issues. Costy is always friendly and efficient when he calls to us each month.

28 May 2025
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your continued trust and recommendation! We're so pleased to hear that Costy delivers friendly and efficient service each month. We'll be sure to share your kind feedback with him.

Rated 5 out of 5 stars

Andela is always a pleasure

Andela Konda is great to deal with. Arrives every week with a smile. Does everything we need him to do. He is a pleasure to deal with

11 March 2025
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that Andela provides great service with a smile every week. We'll be sure to pass along your feedback. We appreciate your support!

Rated 5 out of 5 stars

Always very professional and friendly.

Always very professional and friendly.

6 March 2025
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your feedback! We're glad to hear you find our service professional and friendly. We appreciate your support!

Rated 5 out of 5 stars

Excellent Service

Excellent Service
Kris is always very efficient, professional and friendly.

14 February 2025
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that Kris provides excellent, efficient, and friendly service. We truly appreciate your support!

Rated 5 out of 5 stars

Tom Gifford

Services always completed with professionalism and competence.

21 February 2025
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your feedback! We're glad to hear that our services are always carried out with professionalism and competence. We appreciate your support!

Rated 4 out of 5 stars

Radek is a pleasure to deal with

Radek is always professional, courteous, and arrives on time. Great service

10 February 2025
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your feedback! We're delighted to hear that Radek provides professional, courteous, and punctual service. We'll be sure to pass along your kind words. We appreciate your support!

Rated 5 out of 5 stars

Chris has been dealing with us for the…

Chris has been dealing with us for the past year, and has been very friendly, hard working and patient. He is always willing to help in any questions/concerns that we have.

15 January 2025
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that Chris has been friendly, hardworking, and patient over the past year. It’s great to know he's always willing to assist with any questions or concerns. We appreciate your feedback and continued support!

Rated 5 out of 5 stars

Timmy Quality Hotel Youghal

Timmy from initial Ireland is very helpful, he comes down to empty out bins and swap mats much more regularly than we have had done before in the Quality Hotel and Leisure Centre in Youghal. He is a lovely man to work with - Ciara.

3 December 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you, Ciara, for your lovely feedback! We're so pleased to hear that Timmy's regular visits and helpful nature have made a positive impact at the Quality Hotel and Leisure Centre in Youghal. Thank you for your continued support!

Rated 5 out of 5 stars

Excellent service

Fast, efficient and friendly service

29 November 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind feedback! We're delighted to hear you're pleased with the fast, efficient, and friendly service. We truly appreciate your support!

Rated 5 out of 5 stars

Timmy Midleton Rep

Timmy in Midleton has been coming the last few months and is very effient and always friendly

18 November 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that Timmy has been providing efficient and friendly service in Midleton. Thanks for your support!

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