La belle vie Reviews 1,704

TrustScore 4 out of 5

4.1

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Company details

  1. Grocery Delivery Service
  2. Grocery Store
  3. Organic Food Store
  4. Wine Store

About La belle vie

Written by the company

Faites vos courses en ligne en un clin d'œil avec La Belle Vie !

📦 Livraison ultra-rapide : Recevez vos courses en 1h à Paris et le jour même en Île-de-France.

🥬 +30 000 produits sélectionnés :

🎯 Qualité et flexibilité au juste prix :

Commandez dès 25€ et profitez de la livraison offerte selon votre zone.

📲 Simplifiez-vous la vie :

Frigo vide, apéro de dernière minute ou envie d'un bon plat ? On est là !

👉 Retrouvez-nous sur www.labellevie.com ou téléchargez l’app La Belle Vie pour profiter d’une expérience de livraison rapide et sans stress ! 🚀

💬 Un service client à votre écoute, 7j/7

Written by the company

Chez La Belle Vie, votre satisfaction est notre priorité !
Notre service client est disponible tous les jours de 7h à minuit pour répondre à toutes vos questions.
📲 Comment nous contacter ?
Par chat :
Sur le site : cliquez sur le 💬 en bas à droite
Sur l’app : ouvrez le menu ☰ puis “Besoin d’aide ?”
Que ce soit pour une question sur votre commande, un produit ou la livraison, notre équipe est là pour vous aider avec réactivité et bienveillance.😊

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Positive

I have used LaBelleVie for years now, especially to find products that I can’t find anywhere else or that require specialty stores. Great customer experience and always on time. Sometimes they miss an item or two and often will replace it with something comparable. Once, an item was missing and they reimbursed me for it. Overall positive experience.

1 April 2025
La belle vie logo

Reply from La belle vie

Thank you so much for your loyalty and positive feedback! We’re glad to know you’re satisfied with our service and we’ll keep working to improve your experience.

Rated 5 out of 5 stars

AGREABLE

AGREABLE, TRANQUILLE, RAPIDE

13 July 2025
La belle vie logo

Reply from La belle vie

Bonjour,

Merci pour votre avis et votre note!

Belle journée
L'équipe La belle vie

Rated 5 out of 5 stars

I love La Belle Vie

I love La Belle Vie! Whenever we come to town we place our order from the car and it always shows up quickly and the produce is amazing quality.

18 June 2025
La belle vie logo

Reply from La belle vie

Hello,

Thanks a lot!

Have a nice day!
Laura

Rated 5 out of 5 stars

TOPS

An excellent service with top quality products and impressive delivery turnaround times. I use La Belle Vie religiously every week.

3 June 2025
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Reply from La belle vie

Thank you very much! 😇️

Rated 3 out of 5 stars

General

As for customer service, they are attentive, kind, and approachable. They make sure customers feel served. As for deliveries, products often arrive late, broken, or, if not, must be eaten the same day as they are half rotten, especially fruits and vegetables.

1 May 2025
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Reply from La belle vie

Hello Josephine, 

Thank you for your comment, we are doing our best to improve our services, 

See you soon !

Rated 5 out of 5 stars

Pertinent Simple Facile.

C’est le 1re mai. J’ai pas grand chose ! Mais, il y a la Belle Vie.
C’est pertinent simple et facile.

1 May 2025
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Reply from La belle vie

Bonjour Sylvie, 

Merci pour votre retour, au plaisir de vous livrer de nouveau, 

A bientôt !

Rated 5 out of 5 stars

It was my first trying out this app and…

It was my first trying out this app and it did not disappoint. I was able to find everything I needed and the delivery was perfect. Definitely recommend it .
Thank you.

11 April 2025
Unprompted review
La belle vie logo

Reply from La belle vie

Hello Jazmine, 

Thank you for your review, we are happy to hear that you appreciate our services, 

See you soon !

Rated 1 out of 5 stars

Absolutely dreadful

Absolutely dreadful. They never get the order right, the delivery staff are rude and dismissive and even when they want to help they have no way of contacting the depot (no response ever). No phone number for customers. This last order was the last one I will make, I have 8 products missing, and I waited 4 hours for the delivery. As half the stuff is missing the whole thing is pointless and I still have to go shopping tomorrow so I've completely wasted my afternoon and evening thanks to them. The products I have received are crushed after being packed with absolutely no thought or care.

4 October 2023
Unprompted review
La belle vie logo

Reply from La belle vie

Bonjour, nous sommes sincèrement navrés d'apprendre que votre commande ne s'est pas bien déroulée. Vous pouvez nous contacter via le tchat disponible sur le site et l'application, ou à [email protected], nous ferons le nécessaire pour trouver une solution avec vous. Nos excuses encore et belle soirée, La Belle Vie

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