Scammers, one star is one too many ! Had to purchase their protection at £39.99 and autorenew no otherway after they filled my computor screen with annoying pop ups saying banking details could be sca... See more
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Based on these reviews
Keeps sending me spam, scam and phishing E-mails from randomly generated addresses. Unsubscribing does not work. Their pricing and subscription models are predatory and misleading. McAfee offers no us... See more
Mcafee has come pre-downloaded on the last few laptops I've gotten. It is worse than a computer virus itself. It sends so many pop-ups asking you to renew your protection! Hackers are trying to steal... See more
Really bad customer service and billing practices. Tried to bill me twice on auto renewal. Called their offshore customer service who told me it would be taken care of. had to order a new debit card a... See more
I was lost, but a super skilled customer service mcafee representative, JENNY, did a great job of helping me out. I would hire her in a minute (but am retired now) Patient, knowledgeable, and polite…... See more
I cancelled my automatic subscription with Mcafee, yet today they attempted to take £114.99 from my account. I had already cancelled the card due to reading negative reviews. Web searches describes th... See more
Bought a new hp laptop which had a short date McAfee antivirus installed. I preferred a different antivirus/ security but McAfee kept sending requests to renew coverage but with NO pricing quoted. Lat... See more
I cancelled my McAfee subscription, and now they are sending me all kinds of pop-ups trying to get me to buy it again. I have tried to contact them to stop all this nonsense, and they ignore me. I am... See more
Conversations just go round in circles. Continually change their requirements. I had cancelled my account. Their website confirmed that, but I was still charged for renewal.However website still sh... See more
We are used to hearing warnings about scammers cheating us out of our money. McAfee are one such outfit hiding in plain sight. They have taken four annual payments totalling over £400 despite us havin... See more
The renewal process of this company is predatory. I bought a pre-paid activation retail code. Upon trying to activate it,you are then forced to provide credit card details for automatic renewal in the... See more
Cancelled my subscription, still stealing money from my account. Even with evidence they refuse to cancel the payment. Payment reminders i am told are the only cancellation method, you are supposed... See more
Took £95 from my bank on an expired debit card for a '5 device package' that I didn't want (via their Sly Auto-Renewal Subscription).Despite several phone calls no Refund received. They eventually Bl... See more
What is the point of having anti scam / virus protection on your computer when you have to enter your bank details and email in order to install. The two most important things you want to protect. T... See more
the renewal code was not accepted and kept taking me round in circles trying to sell me a new subscription - seems like they're more interested in getting your money twice than providing a good servi... See more
They have some stupid code in their system that continuously resets your default engine to Yahoo. Its the 21st century, no one uses that. There's also no way to turn it off, you just have to keep rese... See more
IT "experts" tell us that this company has good anti-virus software. I have no reason to doubt this. But what they don't tell you is about the constant barrage of pop-ups trying to get you to upgrade... See more
Bought a new laptop at PCWorld, was sold McAfee, got a notice saying it was expiring tomorrow when it still had 2 months to run. They wanted about £120 when a new customer was about£30. Nowhere to com... See more
McAfee total security every week showing warning pop ups about finding something wrong with registry, security, junk files and so on... That is of cause needs urgently to buy some other soft from McA... See more
Scammers. They will randomly decide to charge you years after a product has ended. They try charging extortionate ammounts then make refunds impossible and offer discounts to try and make you keep the... See more
impossible to remove and cancel subscription. Came with laptop and I subscribed to it, when you want to unsubscribe, the option is not available if you follow the instructions- they make it exceedin... See more
DO NOT BUY. We've been McAfee Total Protection - 5 Devices customers for many years, but we're done. Total is defined by Webster's as: comprising or constituting a whole : entire. the total amount. Y... See more
Dreadful. Fraudulent charges of 295 Euro from "Macafee" on my credit card due to malicious software. I have full Macafee cover. How did this happen? Customer service was useless. Polite lip service.... See more
Preloaded McAfee on new laptop deleted as soon as laptop set up complete. Now getting emails saying they (McAfee) have checked my internet profile and am in danger all over. Also emails saying I am... See more
I renewed with mcafee on 4 jan 26 buy buying a 1 Yr subscription. Today I received yet another email telling me my subscription has expired!!! When I go onto my account it clearly states I have 300+ d... See more
I cancelled my subscription well within timescale after being a customer for many years. However the money was still deducted from my account. Emails to them bounced back, so phoned them, which I tr... See more
Do not use their auto renewal system. We got so many auto renewals that BoA contacted us to see if the charges were legit. This after we’d tried for 3 days to shut it down. We ultimately asked BoA to... See more
I paid online $139.95 for McAfee Advanced in Melbourne, Australia and my 12 months contracr VPN security mobile phone protection has elapsed over 2 months from April 2025 to June 2025 instead of... See more
I don't feel like suggesting this product. I bought It some months ago but the VPN never worked properly. I Need an antivirus and i Just tried the VPN but i quickly noticed that, even though there I... See more
When my 90-yo mother-in-law purchased a new laptop that I set up, it came with a free trial of MacAfee complete protection. Instead, I opted for the upgraded Advanced protection. She was charged for b... See more
They make the auto-renew feature impossible to find and cancel for people like me - in my 70s with imperfect IT skills. I have cancelled the credit card I used originally and now I'm getting daily mes... See more
I suggest avoiding this company. I purchased a tablet from Curry's that was on special offer as a present for a relative. Apparently, unknowingly, the "hidden" deal was an annual McAfee subscription.... See more
Was asked to upgrade to premiun subscripton for 49.99 uk pounds and a cash refund of 59.99 confirmed by am email daid money would be in account within 3 days.After 3 weeks and numerous phone calls and... See more
Subject: Still Paying, Still Getting Ads—McAfee, Why? Message: Dear McAfee Team, I’ve loyally used your software for years, even stuck with it through updates that made my computer fe... See more
I’d of been better off with the scammers than with this rubbish. Don’t buy a new computer with McAfee pre installed because you will end up with a subscription impossible to cancel. So angry at sudden... See more
I paid $206.69 on July 4, 2024, for a 2-year subscription (to August 26, 2026) to McAfee's anti-virus "Total Protection." In December 2024 what Best Buy's Geek Squad called "McAfee's overly aggressiv... See more
every day now am getting an e mail from mcafee telling me they are going to delete all my pictures data etc unless i take out a subsription with them . this really rips ma knitting cause i never have... See more
My subscription to these people expired weeks ago and I have made it clear that I'm not interested in purchasing their products again. Yet, on a consistent basis, they pop up on my screen, aggressive... See more
I don’t usually leave a review however when something has upset me this much it’d be wrong not to share my experience. McAfee took £60.63 from my bank account for an “auto renewal” that I was unaware... See more
Mcafee should take note of the reviews with auto renewal which is a scam I did not agree to auto renewal but Mcafee decided to renew without my consent at 3 times higher than previous year Pleas... See more
Had it on a previous device purchase 2 years back, but don't use now, YET I get a 'auto' renewal notice for June this year 2025. Went on line and into my apparently active account, and despite going s... See more
Said it was installed on my new laptop but not sure if it was. Keep getting popups saying free subscription is finished and computer now insecure. I have had another antivirus since I got the computer... See more
Do not subscribe to McAfee. After paying for protection and then being unable to download I now find they have taken another years payment for something that does not exist. So be warned they take y... See more
You go to their Website, click on a product, click buy, i thankfully selected Paypal and the page does not load. You then try to sign into your Account and the only thing you get is a broken website s... See more
This company is quite disgraceful. Nothing works. Not their online support chat, not downloading invoices. Everything is 'hit and miss'. Makes me wonder whether my money is wasted paying for their pro... See more
I noticed TWO (failed) transactions in my bank account for 159 dollars each from these m-Fers. Luckily my bank caught it as fraud and shut down my card, now I have to wait for a new card. I purchased... See more
I paid £29.99 for on line security but changed my mind immediately and pressed the refund button straight away. This was all acceptable however McAfee have continued to say the refund has been issued... See more
1.3
Bad
3K reviews
Hasn’t replied to negative reviews
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Dreadful software
Dreadful software. Completely cut me off from the internet so that I couldn't access databases I needed to use for my degree. I'm so behind in my work from being blocked access to my university platform to download materials! I'm furious
12 February 2026
Unprompted review
Useless
Useless, expencive. And comes preeinstalled with reminders for you to get premium, that is impossible to remove.
Utter sham and garbage
12 February 2026
Unprompted review
I'd give it a o if I could
I'd give it a o if I could. I had it for two days and decided to cancel. Good luck with that. I'm going to write a review every week. My computer is at it's end of life as the say. I'm getting a new one on 02-13-2026. They 50 bucks but no more. I'm going to put a good word in for them at the better business B.
11 February 2026
Unprompted review
McAfee aggressive actions.
I bought a new D/T computer. It came with 1 mth McAfee security free. That has finished. Now McAfee bombard me with treats that my computer has 3, 4, sometimes 5 viruses. Every 30 seconds or so a window pops up WARNING, INFESTED, TAKE ACTION AAAAAAAGH. I went into settings and removed their ap. No difference Still they bombard me. I went into their website to try and unsubscribe - not possible. The only option they give me to stop this bombardment is to subscribe for a minimum of a year. I just want rid of McAfee annoying the hell out of me.
11 February 2026
Unprompted review
I cancelled my McAfee subscription
I cancelled my McAfee subscription, and now they are sending me all kinds of pop-ups trying to get me to buy it again. I have tried to contact them to stop all this nonsense, and they ignore me. I am going to have to turn them into the Better Business Bureau and possibly get my attorney involved. BE VERY CAREFUL IF YOU CHOOSE TO USE MCAFEE. They are not good people!
1 February 2026
Unprompted review
Free cover never allowed on PC … for correct time
Purchased a PC with free 2 yrs of cover, The supplier currys advised the cover could be claimed by the 2 cards but McAfee only accepted one yrs' cover unable to get any response from them all automated systems.
8 February 2026
Unprompted review
Too many up sell pop up ads
Too many up sell pop up ads! They are out of control. I am looking for a new anti virus for multiple devices. I left Norton for the same annoying up sell pop up ads! It's like they think they are an airline and can charge additional for a bag / seat choice. Out of control!!!
9 February 2026
Unprompted review
Worse than a virus.
Worse than a virus.. It slows down my computer more than any other software, and every time I have to manually re-connect the firewall and web security, when I start my compouter.
8 February 2026
Unprompted review
I've been scammed
This is how I got ensnared by McAfee. For about a year I got many phone calls from scammers who identify themselves as McAfee technicians. I did not talk to anyone until recently. They requested to access the computer remotely to check that the system works properly. They installed some software and proceeded to work on it. What they were actually doing was stealing my data and my identity. Sudden large withdrawals from
my checking accounts were transferred out. In addition they maxed out my credit cards AND opened
5 new credit cards and maxed them out. I contacted the financial institutions involved and I am still trying to recoup my funds. My credit rating went from 820 to 700
When I tried to find the phone for McAfee customer service on the home page, there was NO info that I could use, just marketing. I went to google again, I found another page that listed the phone number for McAfee, but unfortunately it was a scam. I finally called McAfee I was told that McAfee does not call customers directly. told lAlso, the Google listing takes you to a page where they promote their services. there is NO phone number or customer service info. II searched google again and I found a MvAfee customer service. I called the number but it was not McAfee, but the scammers and they got more info from me.
When I finally reached McAfee customer service, I
recited the whole incident, they listened politely but asked no questions (I had some info) but they asked no questions and offered no solutions. When I called yesterday I was told that they are working on it. DISAPPOINTING. Please take this lesson and protect yourself, trust nobody and beeify
10 September 2025
Unprompted review
Extremely Disappointed - Poor Support and Outdated Practices
I'm writing this review after an incredibly frustrating experience with McAfee's customer support that has left me questioning why I ever chose this company.
The Issue:
I accidentally purchased the wrong plan and contacted support the very next day to cancel and switch to the correct one. What should have been a simple fix turned into an absolute nightmare.
Outdated and Invasive Verification Process:
Despite being logged into my account, where McAfee has full access to all my information, their support team refused to help me without going through an absurdly outdated verification process. They actually asked me to provide my credit card details over the webchat ( full details number,ccv,exp date).
In 2026, this is completely unacceptable and honestly feels like a security risk.
Here's what makes this even more ridiculous: they have the ability to send verification codes via SMS or email (standard practice for every other company), but they chose not to use this simple, secure method. Instead, they insisted on practices that feel like they're straight out of the 1980s.
Zero Help When I Needed It:
All I wanted was to cancel a mistaken purchase made less than 24 hours earlier and get the right plan. The support team was unhelpful, inflexible, and seemed more interested in making the process difficult than actually assisting a paying customer.
Bottom Line:
Between the misleading information during purchase, the archaic verification requirements, and the complete lack of helpful support, I cannot recommend McAfee to anyone. There are plenty of other antivirus options out there with modern customer service practices and actual support when you need it.
Save yourself the headache and choose a company that values its customers and operates in the current century.
6 February 2026
Unprompted review
They are trash
They are trash, it is pay to to win equivilant of a video game. you pay 159.99 for a basic service, then when they find an issue then you need to pay another 30 to 50 bucks to remove that problem, or they find your information online and then you need to pay them to remove that. trash. why would i want a service of 159.99 that doesnt do anything about the problem, it just says I have them.
4 February 2026
Unprompted review
Keeps sending me spam
Keeps sending me spam, scam and phishing E-mails from randomly generated addresses. Unsubscribing does not work. Their pricing and subscription models are predatory and misleading. McAfee offers no useful product anymore, it turned into a shady, evil scammer company. What a shame!
3 February 2026
Unprompted review
The complete opposite
The only time its scanned an actual virus is once. Just once. the rest of the time it's only scanned the safe stuff as viruses. I've deleted it of my computer. Mcafee if your reading this review, improve your damn anti virus
31 January 2026
Unprompted review
Predatory behaviour through forced auto-renewals
The renewal process of this company is predatory. I bought a pre-paid activation retail code. Upon trying to activate it,you are then forced to provide credit card details for automatic renewal in the hope you forget to cancel your subscription and get hit with an £80 fee. You can not skip this step to activate the product you have just paid for. This is sickening. Not buying a subscription ever again.
30 January 2026
Unprompted review
Scammers do not download.
Scammers, one star is one too many ! Had to purchase their protection at £39.99 and autorenew no otherway after they filled my computor screen with annoying pop ups saying banking details could be scammed as soon as delete the pops ups another took its place in seconds.Tried to download but wouldnt let me(thank god),so had to get professional help to clear all McAfee rubbish off my computor, what a game! Went through Paypal so trying to get my £39.99 back ,also went on McAfees bullshit website and after along time found the autorenew off button.Stay away total scam
26 January 2026
Unprompted review
I cancelled my automatic subscription…
I cancelled my automatic subscription with Mcafee, yet today they attempted to take £114.99 from my account. I had already cancelled the card due to reading negative reviews. Web searches describes them as having aggressive billing policies. I describe them as fraudsters.
28 January 2026
Unprompted review
Beware of this company
Beware of this company. I cancelled my subscription before the renewal date -which they acknowledged.
I was shocked and angry that they had the termerity to take a subscription from me for £164. I contacted them and was informed that it would be repaid. Which has not happened. I paid this through PayPal and they were supposed to help me get my money back-which I have now been told has been refused. How do I justice ??
24 January 2026
Unprompted review
Avoid McAfee
I suggest avoiding this company. I purchased a tablet from Curry's that was on special offer as a present for a relative. Apparently, unknowingly, the "hidden" deal was an annual McAfee subscription. An annual fee of around 110GBP was taken. I complained (on the telephone) to McAfee. The person at McAfee was helpful and cancelled my subscription. However a refund was refused as I was "beyond the 30 day" limit. I cannot complain specifically about the 30 day issue, but I do feel "tricked" into the initial subscription. Probably there was some fine print in the discounted deal that explained it, but as with other similarly devious companies, this was no doubt buried in the blurb, in the hope that that the payee doesn't notice or forgets about it. Unscrupulous? Dishonest? Scam-like? Or purely my lack of diligence? I leave that for you to judge.
28 January 2026
Unprompted review
I wanted to cancel my subscription to…
I wanted to cancel my subscription to Mcafee which was extremely difficult including 6 months written notice in advance. Having finally got confirmation of my accepted cancellation I turned off 'auto renewal' and uninstalled the program from my computer. 3 months later I found that Mcafee had reversed the 'auto renewal' and taken the money from my bank!! Thankfully my bank sorted it out and I got my money back. However, and the really scary part is the without the program on my computer the still managed to access it!!! Now, all of a sudden I am unable to open many programs and and have sent the computer to be cleaned, I have also asked them to check for any Mcafee interference. This is a disgrace and typical of large organisations bullying the ordinary susciber.
12 January 2026
Unprompted review
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