minicabit Reviews 9,360

I was informed regularly by text messages about the progress of my minicab and the minicab driver arived on time and kept me informed at all times. I found using minicabit pleasant experience and will... See more

A delightful and relaxing journey, with light banter throughout, one of the best taxi trips so far. Excellent driving skills on London's busy streets, especially on the side streets that all seemed to... See more

Great service during difficult weather and train delays. I was kept informed of the driver's location at all times and managed to be in touch with him. He was very polite, helpful and I am grateful... See more

We've used minicabit twice recently for trips between Heathrow and central London. Each trip was so easy to schedule and was flawlessly completed. The first trip was to get our kiddo (first trip t... See more

I’ve booked with Minicabit twice so far. The website is very user-friendly, and there’s also a convenient app available. I appreciate being able to compare quotes and pay upfront before my trip. Both... See more

I booked a journey through Minicabit, and thank you for sending "Get London Transfer" for my trip. I am pleased to say that it was a great travelling experience. Picking us up at Luton airport... See more

The service we received was outstanding! My elderly mother in law arrived in London and had a medical situation. Anthony and his team were in immediate contact with me and went above and beyond to tak... See more

Cancelled a pre booked (booked over a week prior) 60 minutes before agreed collection. Left us completely stranded with 3 children and no way home. Would give zero stars if possible. What is th point... See more

I booked the cab for 9am on Sunday 5th October. Booking was straightforward. I received a couple of texts on the day before confirming the cabs arrival and on Sunday morning I was informed that the ca... See more

The driver Dil was so professional, courteous, friendly and arrived on time. 5 stars **** across the board. The trip was relaxing. Fantastic service provided, safe driving. Highly recommended to other... See more

Minicabit referred us to another company for a transfer from Llandudno to London which was booked in advance. This is approximately a 5 hor transport. They had a same price guarantee. It is worthy to... See more

I was attending a wedding and booked 3 cabs for the various trips required. During the evening, the brides family were let down by their cab company, so I booked 3 further cabs on Mincabit to get them... See more

Using the minicabit website was very straightforward and the perfect way to book my cab journey. Simply enter your requirements, the pickup site and destination and a list of options appear. Click on... See more

I think the service was excellent. Any questions I had were resolved quickly. I do wish there was a little more communication between drivers and pick up but I think for me that may have been a servic... See more

In response to our review on July 3rd: They are scammers who don’t want to pay suppliers regardless of many calls. They getting offended now when we call them for our own money. Here are some us... See more

Minicabit changed providers for both my outbound and return journeys - only confirming by email, which I was unable to read while travelling by train. The return taxi did not turn up at the right loca... See more

I booked Minicabit for the first time for a pick up from Birmingham New Street and then a return back to the station. Having received a confirmation email, I then received a cancellation text just a... See more

First time I have used this online booking service and it worked like a dream. Very impressed with the punctuality and general level of service. Both taxi’s booked were modern and immaculately clean v... See more

Everyone be carefull with this people ,they don't pay their suppliers. We didn't get paid since August 2024 and after we sent multiple emails and calls they just ignored us but today we instruct a... See more

“Unpaid Earnings – No Response” I completed bookings for Minicabit but have not been paid what I am owed. Despite repeated attempts to contact them, I’ve had no response. Their lack of communica... See more

Booked a cab on Christmas Eve for pickup on Christmas Day. Got a text message at the pickup time - midday - informing me that there were no drivers available and asking me to rebook. It then took 2 we... See more

Minicabit is a disgrace. My company, Lift Scotland, is still owed money and they flat-out refuse to pay. They ignore every attempt to contact them and think they can just get away with it. This... See more

If you’re thinking of booking a taxi with this company, think twice. I’m a small business owner with a small fleet of drivers who worked for roughly two months. They use companies who are licensed to... See more

Extremely disappointed with this company. I’ve used them before and always had good experiences, but this time was absolutely dreadful. They kept delaying my pickup, first saying 10 minutes, then... See more

Never use this company. Our taxi never showed up, could not be contacted and left us abandoned in an extremely difficult area. We booked a cab in advance to pick us up at 11pm from a wedding in Ri... See more

As expected. Booked transfer to City airport but this was cancelled a couple of hours before pick up. Through booking.com so paid in advance. Because of the tube strike they could obviously double far... See more

Booked a taxi one week in advance, assigned to Addison Lee. We used this company instead of directly to taxi companies themselves due to “reliability” and “24/7 support.” However less than one hour b... See more

Informed of Change of cab provider for both journeys but the problem was they didn’t confirm the pick up with the new cab drivers and consequently we were left waiting for nearly an hour for our retur... See more

Dear Customers & Operators DO NOT USE Minicabit Service. They owes money to most of the Taxi Operators including of course my self and they keep sending bookings even though clients pay for their jou... See more

Booked a taxi but didn’t show up to Heathrow Airport!! I have received an email with the driver phone number but the number is unreachable. They are refusing to return the amount paid. Very bad se... See more

Attention all cab providers We have done their jobs nearly 2 months ago and they never pay us they are big scammer they don't have any physical office neither any contact number for account departmen... See more

They sent me a message only few minutes before my pickup time, letting me know that the driver was no longer available and they will refund me in 3 to 5 days. No reason, no real apology and not ev... See more

Due to a delayed Eurostar train, we arrived in London 25 mins later than the originally booked pick up time. I sent 3 emails during the journey to keep the company updated on our new ETA, all of which... See more

Absolutely atrocious customer service. Please DO NOT use this company. Let us down at the last moment, leaving us high and dry ! Will definitely never use them again, and don’t advise anyone to do so... See more

Great communication, last minute cab needed when trains were not running after Oasis concert and these came good. Really friendly driver and an all in all great experience

Getting to us outside a theatre wasn't straightforward but there he was! A quicker journey to Waterloo than we were expecting in rush hour. But the best bit came when we were getting on our train ( wh... See more

Cancelled my booking less than 40 minutes before collection from St Pancras and claimed no alternative service was available. Due to the patchy phone signal on the train, the notifications of the... See more

I have been using MiniCabit for many years now. I have had sweet and sour experiences. The current experience was excellent and had no issues at all. Car was absolutely clean and the driver was ver... See more

Excellent service from Minicabit. I have temporary mobility issues whilst recovering from a hip fracture and needed vehicles to carry a folding wheelchair. Both trips from Richmond to Centr... See more

Actually, problem is when you try to expose any company,they try their the best that they should not be exposed. I left review but minicabit flagged 2 times. Once Trustpilot reinstated review b... See more

A few minutes late for pick-up, but London suburbs, and helpfully phoned to advise me. Got to my destination, heeded my local knowledge. Clearly very proud of his car, and taking care of it.