Northern Parrots Reviews 13,864

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the wide selection of products available, noting that the company offers everything needed for feathered friends, from food and vitamins to toys and cages. Consumers highlight the high quality of the products, particularly the toys, which are durable and engaging for their birds. People also value the company's understanding of its audience, providing both staple items and innovative new products. Consumers consistently praise the delivery service, describing it as quick, efficient, and reliable. Reviewers appreciate that orders are well-packaged and arrive promptly, often exceeding expectations. The excellent service and the quality of both products and delivery contribute to a consistently positive experience for parrot owners.

Based on these reviews

Rated 5 out of 5 stars

Paid express delivery for small flat corner platform for my smaller Ferplast Piano 7 cage which has one pair of budgerigars. Order arrived in 2 days, well packaged and was quickly and easily fitted in... See more

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Rated 5 out of 5 stars

I've been shopping with them for years, although not consistently but I've recently changed my mind to shop with them more often based on the online advice about buying unsealed loose food for my bird... See more

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Rated 5 out of 5 stars

Order from this Company regularly. They are Excellent with very 'Dedicated, Passionate, Staff! They will always advise you and they really DO know what they're talking about! 😀. Always receive what I... See more

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Rated 5 out of 5 stars

Every time I've purchased from Northern Parrots, my experience has been amazing. Top quality items. I always buy my budgie's food from here, as they sell budgie food which was recommended by my vet! P... See more

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Rated 5 out of 5 stars

Would highly recommend this company.As always amazing.From the products to the delivery.Ordered at 7am one day & received the next day by 11.30am.Always packaged well & good quality.I always open my p... See more

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Rated 5 out of 5 stars

Waiting for delivery of items ordered. I’ve had food for my parrot from Northern Parrots before and never had any problems previously so I’m sure my feathered terror with enjoy everything I’ve ordere... See more

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Rated 5 out of 5 stars

I found everything I need for my feathered friend in one place from vitamins, food, pellets, treats and toys. The variety is second to none, everything you could ever need is right here at Northern Pa... See more

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Rated 5 out of 5 stars

I have been a customer of Northern Parrots for many, many, years and what keeps me coming back are my two birds Eric 6ys old Solomon Island Eclectus parrot and RiO the 12yr old Greybird. (We did have... See more

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Rated 5 out of 5 stars

What a fabulous company. All products are of good quality at a competitive price. I especially like that they stock the Mikey and Mia dry mix range which my Blue and Gold loves unlike other parrot su... See more

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Rated 5 out of 5 stars

Such an easy website to explore. Know when my Budgie receives his new chewable toys that they will excellent quality and very securely wrapped to prevent any damage in transit. Searched other sites an... See more

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Rated 5 out of 5 stars

My go to service for bird products. Always timely, professional, and trusted. They have everything I need, every staple I should have, and great new ideas I genuinely appreciate looking through. The r... See more

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Rated 5 out of 5 stars

Delivered quickly, good quality mix. Needed to find a replacement because my regular shop was closing down and was a bit worried because she turned her beak up at other brands. She is happy with this... See more

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Rated 5 out of 5 stars

Northern parrots always have a wonderful choice of everything your birds could ever need. We board pet birds and also have an adopted African Grey of our own and we always know we can trust Northern p... See more

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Rated 5 out of 5 stars

I ordered from Northern Parrots on 14th Jan for new perches for my cockatiels and lovebirds. I placed the order just before 2pm. It was confirmed, sent to the warehouse, picked, packed and dispatched... See more

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Rated 5 out of 5 stars

Absolutely fantastic customer service. I've used Northern Parrots as my only supplier for all my parrots needs for about 15-20 years it's been so long,I can't even remember. There is always someone on... See more

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Rated 5 out of 5 stars

Love Northern Parrots and can’t rate them highly enough. Always great quality products my fussy Patagonian conure won’t eat anything but their premium food. The quality of the toys is amazing too and... See more

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Rated 5 out of 5 stars

These guys are literally the best at what they do. I originally used to go to the shop but now I’ve moved away I buy online. Their service and reliability are outstanding. I placed my last order on Mo... See more

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Rated 5 out of 5 stars

We don’t leave anymore in the UK but have relocated to Europe, but we love the choice offered for all type of 🦜 :) Our servant made an order and the team went the extra mile to get us the parc... See more

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Rated 5 out of 5 stars

I Love using this Company for our Parrot we get him Food and Treats and sometimes even some Toys They have such an Amazing Selection I have too be very strict with what I buy or I would spend Hundre... See more

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Rated 5 out of 5 stars

I have always used Northern Parrots for many years now because they have a great selection of good quality products at reasonable prices. Their great webpage offers advise and suitability for all you... See more

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Rated 5 out of 5 stars

We all love shopping for our birds. Northern Parrots makes that easy. Ive placed many orders and haven't had any issues at all. The reduction in minimum spend periodically throughout the year helps... See more

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Rated 5 out of 5 stars

Northern Parrots were recommended by my African Greys previous owner. The range of products is vast everything you need for your feathered friend. Very competitive prices & special offers. They also o... See more

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Rated 5 out of 5 stars

Order arrived within a week safe and sound. As I'd spent over the 'Free Delivery' amount I opted for that, it may take a few days longer but it's a good option to have as is the fact Northern Parrots... See more

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Rated 5 out of 5 stars

I have only become a parrot owner in the last six months so new to Northern Parrots. I have since used them several times and the prices are competitive and delivery is fast. Theere's always good o... See more

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Rated 5 out of 5 stars

One of my favourite parrot supplies shop for my little one. The natural wood toys are fantastic, my African grey LOVES them, when in cage, keeps her happy and entertained. Been buying pellets off this... See more

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Rated 5 out of 5 stars

I have been using Northern Parrots for a number of years and am consistently impressed with the level of service that they provide. The website is easy to navigate and checkout is quick and easy. T... See more

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Rated 5 out of 5 stars

Fantastic experience ordering from Northern parrot. Would highly recommend them over Amazon as you need to be so careful with what your bird is exposed to. I had originally bought some stainless... See more

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Rated 5 out of 5 stars

We love northern parrots! Website is easy to navigate & they have great products for smaller parrots that our budgies love. Shipping is always hassle free & our orders well packaged, so no damage.... See more

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Rated 3 out of 5 stars

I have been buying from Northern Parrots for over 30 years but I have to say this recent ordering experience has been nothing short of painful! Finding what you want is hard work, the pages are never... See more

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Rated 5 out of 5 stars

A wide range of product for the needs of every species of parrot, from the largest macaw to the smallest budgie or parrotlet. Excellent website, services and prompt delivery..I always look forward to... See more

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Rated 5 out of 5 stars

Everything I order from northern parrots is always of good quality , the selection of goods to choose from, the service and delivery is also second to none The Avian uv floor lamp is fantastic an... See more

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Rated 5 out of 5 stars

I ordered an Arcadia Mini UVB Avian Light kit. It arrived within 3 days of ordering via Royal Mail. Contents secure in a box which was well padded to insure it would arrive in one piece. I would de... See more

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Rated 5 out of 5 stars

Delivery was excellent. Always quick efficient service. Although my bird does like this food and I am happy with the ingredients, feel the cost is somewhat high. Changed from using zupreem not by... See more

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Rated 5 out of 5 stars

Amazing company and can always trust my items will be delivered quickly and efficiently. Even if I am a bit late ordering I can be confident Northern Parrots never let me down. The products are j... See more

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Rated 5 out of 5 stars

I have been a customer with Northern Parrots for a few years, and I wouldn't go anywhere else. I foolishly purchased seed from elsewhere and ended out having the sack outside riddled with bugs and fli... See more

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Rated 5 out of 5 stars

We love Northern Parrots. The toys and accessories are excellent quality and we can always rely on the Johnson & Jeff food to be in stock and sent out extremely fast. Never had a problem with deliveri... See more

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Rated 5 out of 5 stars

I have used Northern Parrots a number of times. Their website is easy to use; their range is great; prices are very competitive but best of all is their delivery. Fast - even to Northern Ireland. I’m... See more

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Rated 5 out of 5 stars

Good offers and plenty of stock choices for each bird. Website easy to navigate. Order arrived promptly and good quality as always. Order from this site every Christmas for my parrot nephew. Defin... See more

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Rated 5 out of 5 stars

Northern Parrots can always be relied upon to deliver orders promptly, so your parrot is not left without his favourite foods. If for some reason you need to ring them there is always someone helpfu... See more

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Rated 5 out of 5 stars

The best selection of food and various accessories for caged birds of all types that I’ve ever seen. Although I only have a budgie…..well, he has a slave. I can pretty much guarantee that I’ll find w... See more

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Rated 5 out of 5 stars

Northern Parrots are an excellent company. My Parrot loves their toys and I enjoy being creative with their varied toy making parts! Ordering is easy and the goods are well packaged and arrive very q... See more

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Company details

  1. Pet Store
  2. Bird Shop
  3. Pet Supply Store

Written by the company

We've been selling online for 25 years and are the preferred place to get Everything for your Parrot for thousands of happy customers. We've got the widest range of literally hundreds of safe, unique toys, all the major foods and supplements, quality cages, stands and accessories and much more.

Northern Parrots Details

Written by the company

Fast Delivery
Most orders are despatched the same day by Royal Mail or a Next Day courier
90 Day Guarantee - Free Returns
If you don't like anything you buy from us just return it within 90 days for a full refund.
Great Service
Call or email us with any queries... 0800 488 0345 [email protected]

90 Day Money Back Guarantee

Free Returns

Free Returns
If you're not completely happy with anything you buy from us simply return it for a full refund - we'll even pay the postage!

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great

Great. Quick shipping. Long time costumer, always had a great experience.

29 January 2026
Rated 5 out of 5 stars

RANG NORTHERN PARROTS TO DAY GOT…

RANG NORTHERN PARROTS TO DAY GOT LOADS OF GOOD ADVICE OFF SHARON I REALLY APPRECIATE THIS HELP HAS IM REDG BLIND & LOST MY HUSBAND SO UNEXPECTEDLY & I FEEL MY BABY OTTO IS SUFFERING BECAUSE OF IT , MY HUSBAND WAS OTTOS GO TO PERSON HIS DADDY BUT WITH THE HELP FROM NORTHERN PARROTS STAFF I KNOW WE,LL BE OK NOW NOTHINK IS TO MUCH TROUBLE FOR THIS SHOP HONESTLY IVE RANG FEW TIMES TO DAY & THYVE REALLY TOOK THERE TIME TO LISTEN & GUIDE ME NOT JUST PUSHED ME OFF LIKE SOME PLACES SO THANK YOU SHARON & ALL STAFF AT NORTHERN PARROTS YOUR THE BEST 💯🙏🏽

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. No problems at all

11 December 2025
Northern Parrots logo

Reply from Northern Parrots

Thanks for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Great quality items

Great quality items, well priced. Always top service, thanks

21 January 2026
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Reply from Northern Parrots

We're pleased to hear Mark how highly you rate our service!

Rated 3 out of 5 stars
Northern Parrots logo

Reply from Northern Parrots

Thank you for getting in touch, and I’m really sorry to hear about your experience with your first order.
We completely understand your frustration. After reviewing your account, we can see that a request for the 10% discount was received and a confirmation email was sent. We truly appreciate you taking the time to subscribe and place your order, and we’re sorry that the process wasn’t as smooth as you had hoped.
Please rest assured that we’re happy to put this right for you. Our customer service team has tried to get in touch, but we were unable to reach you as we do not have a contact number on record.
If you’re able to call our customer service team on 0800 488 0345, we will be happy to arrange a refund for the 10% discount.
Thank you for bringing this to our attention, and we look forward to resolving it for you quickly.
Kind regards

Rated 5 out of 5 stars

Excellent service

Excellent service, as always. My cockatiel is very happy with his treats.

26 January 2026
Northern Parrots logo

Reply from Northern Parrots

Thank you Andy for your review and your order

Rated 5 out of 5 stars

Always easy to order

Always easy to order, fab customer service, took the time to contact us to check we were ordering a new cage, which saved us £200. Despatched in quick time. Would recommend this company

9 February 2026
Unprompted review
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Debbie.

Rated 5 out of 5 stars

Waiting for delivery of items ordered

Waiting for delivery of items ordered. I’ve had food for my parrot from Northern Parrots before and never had any problems previously so I’m sure my feathered terror with enjoy everything I’ve ordered

8 February 2026
Unprompted review
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Reply from Northern Parrots

Thanks Marjorie for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Great service as always

Great service! Always arrives super quick! Wouldn’t go anywhere else for my parrots stuff. Thank you.

8 February 2026
Unprompted review
Northern Parrots logo

Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Alexandra.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great prices - flawless!

25 January 2026
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Reply from Northern Parrots

We're pleased to hear Alan your order arrived quickly.

Rated 5 out of 5 stars

Reliable

Reliable. Quick. Professional. Good quality foods. Fresh. All good.

23 January 2026
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Reply from Northern Parrots

Thanks Joanna for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Parrot toys

Brilliant company, received next day couldn’t believe how fast it was, everything just as described A*****

23 January 2026
Northern Parrots logo

Reply from Northern Parrots

Thanks Jennifer for taking the time to leave a review; we're pleased to hear it 👍😃

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