PistonHeads Reviews 1,576

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product and service quality, highlighting the helpful and friendly staff. The location is also a favorite among consumers, who find the website informative and easy to use. People appreciate the great atmosphere and the amazing selection of cars on display. Consumers highlight the well-organized events and the interesting range of vehicles available. The venue is considered wonderful, with plenty of space and interesting corners. The variety of vehicles is stunning, and many reviewers enjoyed conversations with both the public and manufacturers. The team is appreciated for making the process simple and efficient.

Based on these reviews

Rated 4 out of 5 stars

Enjoyable day lots to see. Was slightly overshadowed by very limited Disabled parking about 8 spaces apparently the organisers don't believe Disabled people like cars if I'd taken my Bentley i would n... See more

Rated 4 out of 5 stars

Thanks for an amazing day with plenty of interesting cars on show. The awards ceremony was a bit lack lustre and could have been better. A high percentage of winners of awards had already left the e... See more

Rated 4 out of 5 stars

Overall your website is very informative but I still see that some information certain articles are totally incorrect. Please that the information provided is One hundred percent accurate. Also commun... See more

Company replied

Rated 4 out of 5 stars

Great atmosphere and some amazing cars. Also enjoyed watching Smith & Sniff onstage. However there was a lot of empty space in the show despite tickets being ‘sold out’. The empty space that is usuall... See more

Rated 5 out of 5 stars

Hands down one of the most enjoyable car shows I've been to. There's not many shows where a Peugeot 205 gets just as much love as a Aston Martin V8 Vantage, it's truly an event put together by petrolh... See more

Rated 5 out of 5 stars

- Great selection of cars. - Mostly mixed up, which made every section interesting. - Very chilled out atmosphere. - Good music played whilst wandering around. - Really interesting venue - Ch... See more

Rated 5 out of 5 stars

Incredibly well organised prior to the event with last minute updates for those entrants showing their cars. Good people directing cars on the day to exhibition parking. Very helpful and happy st... See more

Rated 5 out of 5 stars

This event is free. It’s a great morning out where you get to see an interesting range of cars, all owned by enthusiasts. It’s well organised and those attending are predominantly reasonable people,... See more

Rated 5 out of 5 stars

Plenty of cars on display of types and ages to satisfy all - you won't find as many exotica or supercars in one place at many other venues - and that's just the car-park! The display cars are on ano... See more

Rated 5 out of 5 stars

Getting in and out was easy and although that sounds banal, there’s little worse than driving for an hour and spending 30 minutes to get parked. Bicester is a fab location with space and interest... See more

Rated 5 out of 5 stars

At the Pistonheads Annual Service, the variety of vehicles was stunning. I saw cars I thought I'd never see and being able to chat with the engineers at McMurtry and others was access I could not ima... See more

Rated 5 out of 5 stars

Superb day, wonderfully wide range of cars, something for everyone. It would be good to see more owners’ clubs: those there had fab displays, BMW & S2000 especially. Perhaps a second stage or... See more

Rated 5 out of 5 stars

Great cars on show both official and in the car parks. My young lad loved looking at all the metal and although probably slightly against your wishes hearing the lambos leaving on the runway by car pa... See more

Rated 3 out of 5 stars

Wish it would split off into PistonHeads and EVHeads, I’ve no interest in Electric vehicles and the chat always ends up with the EV crowd chiming in and ICE folks arguing their case. Shed of the Week... See more

Company replied

Rated 5 out of 5 stars

Been coming to this Event last couple years, and I can only say its grown into a Mega Event, even the General Parking is a Show in itself thats how much I like it. TIP, wander further in for food and... See more

Rated 5 out of 5 stars

My first time at PistonHeads annual service. The event was opened up to the Caterham and Lotus Seven Club, as a long standing member thought I would attend. I was very impressed from the moment I arri... See more

Rated 5 out of 5 stars

Honestly, one of the best events I’ve been to for a LONG time (and I’ve done many!) incredibly well managed, thought through logistically and at an exceptional venue - huge congrats PH Team! Superb at... See more

Rated 5 out of 5 stars

Fantastic show, great selection of cars. Modified lawn a little underwhelming with the selection on show there, but the rest of the displays very good. Catering van inside the hanger very reasonably p... See more

Rated 5 out of 5 stars

Excellent service, smooth as silk! Friendly attentive staff, plenty of timely information and advice. Have sold through PH before, so knew them well. Highly recommended. Be absolutely sure that y... See more

Rated 3 out of 5 stars

Loads of great cars on show, the issues that they never seem to fix are the poor number of catering and drink vendors, this means long ques, even the small coffee shop was closed. The car parki... See more

Company replied

Rated 5 out of 5 stars

I highly recommend using PistonHeads if you have a vehicle to sell. From the initial enquiry through to sale and collection, Dave Marsden has been a fantastic support and a pleasure to deal with. He m... See more

Rated 1 out of 5 stars

Boring, no real atmosphere, not enough trade/ shopping, not enough cars inside the heritage centre, no organised parking, walking around the car park looking at people’s cars was the best part of t... See more

Company replied

Rated 4 out of 5 stars

Third time I've been (last year I had a display car). As usual, the car related stuff was superb. Far more stands full of car related memorabilia this year, which was great. Even met Matt Watson f... See more

Rated 5 out of 5 stars

I'd like to thank David and the team at PistonHeads, I really appreciate their expertise and help. I couldn't have got the price I did for my dad's car without going through PistonHeads auctions where... See more

Company replied

Rated 5 out of 5 stars

Bought a car through PistonHeads (M140i) and couldn’t be happier with how smooth the whole process was. The team made everything simple and efficient from the start. One of the guys even stayed late... See more

Company replied

Rated 5 out of 5 stars

David Marsden is very good at his job...He was very pleasant and helpful and, of course persuasive in promoting the auction service on PH. He was excellent on following up before and particularly, af... See more

Company replied

Rated 5 out of 5 stars

Second time attending the event with Michelin as headline sponsor, really enjoyed my time there both from a professional and personal stand point. PH staff made sure the Michelin team were happy,... See more

Rated 5 out of 5 stars

Great customer service via email & telephone. Greeted with a smile & assistance when visiting the car lot. Laid back approach, no pressure sales which suited me as I like to sleep on things, I still b... See more

Company replied

Rated 2 out of 5 stars

They censor forums without giving any reasons, they just remove them. I understand as a private business they can do that, but why not explain to the users why? That way it avoids speculation. I am... See more

Company replied

Rated 3 out of 5 stars

Marshall’s needed better knowledge of the site, On entry I asked several where the Classic Car Lawn was where I was supposed to be parked but none of them knew. Eventually I was told it was by the tow... See more

Company replied

Rated 4 out of 5 stars

On the whole a good show (Annual Service 2025. Local area signage a bit poor. Waze took us a route where within 1.6 miles we arrived at a closed road and then had to divert for 3 miles to g... See more

Rated 4 out of 5 stars

Hi Guys It's the 1st, one I have been to seemed to be well organised,good family atmosphere plenty good Quality Cars to admire, I brought a mate with me he is a Self employed Chauffeur & uses Mic... See more

Rated 5 out of 5 stars

Great annual service meet. Such a brilliant selection of cars, good selection of food and drink vendors and also a reasonable selection of retail vendors. Bicester is the perfect location for this eve... See more

Rated 5 out of 5 stars

First time searching for a car on PistonHeads. Found it really easy to find what I was looking for, was able to make contact with the dealer and made a successful purchase. Love lots of the featu... See more

Company replied

Rated 1 out of 5 stars

Aa Car Sales Ltd sold me a car on Feb 2nd 2025. It was not as described as I was given assurance that the advisories had been carried out. This was not true. It also has a problem with oil pressure an... See more

Company replied

Rated 5 out of 5 stars

One of the best car shows we've ever attended Took my family to the show and the breadth of cars was fantastic. There was at least two of just about everything you could ever desire, from affor... See more

Rated 5 out of 5 stars

I like Pistonheads very much. I have not bought a car or sold one but I think the format is brilliant. Advertisers go to great lengths to advertise honestly and comprehensively. The only aspect I... See more

Company replied

Rated 1 out of 5 stars

Very poor approach drive on site for my low Supercar, boring and limited car displays, poor events on stage and not value for money. In reply to an earlier reviewer, Michelin were at the show with a... See more

Company replied

Rated 5 out of 5 stars

Always a great place to find, sell (or maybe buy) an interesting vehicle. By enthusiasts, for enthusiasts. Nice place for a browse on a Friday night, twice I ended up buying a new sports car from exac... See more

Rated 5 out of 5 stars

Great team with amazing customer service, polite and respectful, who made the buying process smooth and easy for me! The car, which I picked up was beautifully presented both inside and out, exactly... See more

Company replied

Rated 4 out of 5 stars

Very close by for me and easy parking as I arrived on a motorcycle. Plenty of variety of cars from all ages and enough to fill a couple of hours wandering round. The Bicester Motion surroundings are... See more

Rated 1 out of 5 stars

I was pressured to release a car before the finance could confirm they had received payment and hit with terms and conditions the moment the auction ended. I won’t be using this company ever again.

Company replied

Rated 3 out of 5 stars

The only reason for giving 3 stars is because my Piston Heads ad only generated 3 (or maybe 4) enquiries whilst the free ad on a social media platform with the exact same content generated 8 enquiri... See more

Rated 5 out of 5 stars

It was our first visit to the pistonheads annual service and it was a truly brilliant day. The atmosphere was great the displays and the amount of cars and the variety was really good. It was well org... See more

Rated 5 out of 5 stars

Without doubt the best website for buying and selling . Besides that the information and articles are up to-date . Giving a very comprehensive assessment of what’s going on in petrol head world f... See more

Company replied

Rated 5 out of 5 stars

I had a BMW car club stand that 60% of the people attending the show had to pass so we had a huge amount of footfall and met lots of lovely BMW owners. This was the annual meet and all the purple we... See more


Company details

  1. Online Marketplace
  2. Auto Auction
  3. Event Ticket Seller
  4. News Cooperation

Written by the company

Trusted by millions as the UK's number one place to buy, sell and love premium, performance and collectible cars.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Terribly run outfit.

Terribly run outfit.
Their poorly run forum which is a magnet for cranks probably puts people off posting a classified ad.

1 February 2026
Unprompted review
PistonHeads logo

Reply from PistonHeads

Thanks for taking the time to leave a review. PistonHeads has always had a busy forum with strong opinions and the occasional oddball, but plenty of people enjoy that side of it and many still come here first to buy and sell cars.

We do have moderation in place and a lot of members who are simply there to talk cars rather than cause trouble. If there is something specific you think we should be looking at, we are happy to hear more, but we are not seeing that the forums are putting people off using the classifieds.

Rated 1 out of 5 stars

I was pressured to release a car bar…

I was pressured to release a car before the finance could confirm they had received payment and hit with terms and conditions the moment the auction ended. I won’t be using this company ever again.

2 February 2026
Unprompted review
PistonHeads logo

Reply from PistonHeads

Hi William,

Thanks for taking the time to leave a review. We are sorry the end of the sale felt pressured, as the aim was to help get the car collected before your holiday rather than add another thing to worry about.

In those last steps our job is to oversee the handover so both you and the buyer are happy, and the guidance we gave was meant to help you finish the deal in that time frame, not to push you into letting the car go before you felt comfortable.

We are sorry we missed the mark in how that came across. We do appreciate you choosing PistonHeads Auctions and are happy to talk it through directly if you would like to get in touch.

Best,
PistonHeads Auctions Team

Rated 5 out of 5 stars

I’ve been advertising my car on…

I’ve been advertising my car on PistonHeads for over a week now, but it doesn’t appear in my saved searches. I suspect others with saved searches have the same issue, meaning my car is only visible to those who conduct new searches, which many account holders might not do. Additionally, the phone number tab requires pressing twice to connect, as it initially displays an error message. This could deter some users from trying again. I emailed PistonHeads' support over four days ago, but aside from the automated response, I’ve heard nothing. The service is disappointing and feels like a waste of money since my ad has limited visibility and contacting me seems problematic. So far, the only interactions I’ve received are from scammers attempting to lure me to fake sites. In hindsight, I should have chosen another platform like Autotrader, where the software is more reliable.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

This was a brilliant service to sell my car

This was a brilliant service to sell my car. At the outset I was given thorough advice on the process and how the car would be sold. The outcome came to a satisfactory result and I would recommend the company to sell a car.

16 December 2025
PistonHeads logo

Reply from PistonHeads

Thank you for your feedback and for selling with PistonHeads!

Rated 1 out of 5 stars

Checking a porche panamera and the…

Checking a porche panamera and the number plate from porche is coming up a Toyota.looks like scam site

15 December 2025
Unprompted review
PistonHeads logo

Reply from PistonHeads

Thanks for flagging this. That kind of mismatch can sometimes come from external data sources rather than the listing itself. If you can send us the registration or a link to the advert, we are happy to take a closer look.

Rated 1 out of 5 stars

Rubbish service, waste of money.

Over 1 week into advertising on PistonHeads. My car doesn’t come up on my saved search, and I think it very likely that it is the same for anyone else with a saved search - ie my car won’t come up unless a person searches newly, which a lot of people with an account won’t do. Also, the telephone number tab doesn’t go through to my phone unless it is pressed a second time. - initially just comes up with an error message. Presumably some people won’t bother to press it again as the error message will put them off.
Sent PistonHeads admin an email over 4 days ago - no reply other than the automated ‘we’ll get back to you’.
Truly terrible service and at this rate a total waste of money because less people will see the advert and then they won’t be able to reach me anyway.
The only contact I have had is from scammers via email trying to get me to visit bogus links.
Should have gone to autotrader or quite frankly anywhere else with software that actually works.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t be better. Excellent

Excellent service, smooth as silk! Friendly attentive staff, plenty of timely information and advice. Have sold through PH before, so knew them well.
Highly recommended.
Be absolutely sure that you are dealing with Pistonheads.
BEWARE Of SCAMMERS.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Sadly this site is no longer viable for…

Sadly this site is no longer viable for selling a car as the scammers are relentless; phone and email, fake check sites and more are everywhere but is 10x on PH. As you know I've been sending them to you.

30 November 2024
PistonHeads logo

Reply from PistonHeads

Sorry the scammers found their way to you Ed. They are sadly everywhere in the online car world at the moment, and we are putting every effort into making the platform safer and more robust. Anything odd you receive, send it our way and we will deal with it.

Rated 5 out of 5 stars

I highly recommend using PistonHeads if…

I highly recommend using PistonHeads if you have a vehicle to sell. From the initial enquiry through to sale and collection, Dave Marsden has been a fantastic support and a pleasure to deal with. He made the process really easy for me, went through finer details very clearly and made sure I fully understood every step. Once again, thank you very much for all your help Dave, couldn’t of done it without you 🙌🏻

14 November 2025
Unprompted review

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