Verified
the battery needs servicing. This might be very expensive. They called me immediately. They also suggested I should avail myself of the 12months guarantee. At moment, I am waiting for the assistance... See more
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See what reviewers are saying
Verified
4th time I am buying from these guys. Always fully satisfacted. Items as described and perfectly packaged, sent immediately.
Verified
They are professionals! Delivered MacBook Pro on time, everything was perfect
Verified
rychlost, ochota, kvalita, top!
Company details
- Online Marketplace
- Cell Phone Store
- Computer and Accessories Store
- Computer Repair Service
- Phone Repair Service
- Used Computer Store
Written by the company
Smart Generation si posiziona fra le aziende leader in Europa nell'acquisizione e distribuzione di device Apple Ricondizionati con 12 mesi di garanzia, restituzioni gratuite ed altissima qualità di controllo. Migliaia di clienti soddisfatti dell'acquisto di iPhone, iPad, MacBook, iMac, Mac Mini, Mac Pro e accessori Ricondizionati Apple. Scopri il vantaggio dei Mac Rigenerati con sconti fino al 70% rispetto al nuovo e degli smartphone e tablet usati e Ricondizionati da tecnici Apple certificati. Visita il sito www.smartgeneration.it o scarica l'APP per iOS e Android e se hai bisogno d'aiuto chiama i nostri esperti al numero +39 0902937812 oppure scrivi una mail a [email protected]
-5% SU TUTTI I PRODOTTI RICONDIZIONATI
Written by the company
- Fino al 31 Dicembre 2025
- Vuoi un extra sconto sui nostri Ricondizionati Apple, PC Gaming e Console? Da oggi puoi ottenerlo scegliendo il pagamento in un’unica soluzione. Usa al checkout il codice 1SHOT. È valido solo per ordini con pagamento immediato e non è cumulabile con altri coupon o con pagamenti rateali (come Klarna, Scalapay o AppPago).
Spedizione immediata su tutto il catalogo!
Spedizione 1-2 giorni in Italia e 2-3 giorni in tutta Europa, servizi espressi ed assicurati tramite corriere DHL.
Le spedizioni sono immediate ed assicurate per l'intero valore. Entra sul nostro sito web e scopri di più.
Contact info
Via Malpighi Marcello, 26, 98122, Messina, Italy
- +39 0902937812
- [email protected]
- www.smartgeneration.it
4.7
Excellent
5K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Verified
Verified
Unfortunately the product arrives…
Unfortunately the product arrives dirty. And the damage is sometimes significantly greater than stated. A complimentary solution is only made possible after a long back and forth. I am therefore not satisfied.
20 August 2025
Reply from SmartGeneration.it - Apple Ricondizionati Certificati
Dear Livio,
we’re truly sorry to hear about your experience and regret that the product did not meet your expectations upon arrival.
All our devices are carefully cleaned and inspected before shipping, but if something went wrong in this case, we sincerely apologize. We understand how frustrating it can be to deal with delays in finding a solution, and we’re reviewing this internally to improve our response times and communication.
Please know that customer satisfaction is very important to us, and we remain at your full disposal should you need any further support.
Best regards,
The Smart Generation Team
Verified
Great service and staff.
16 March 2025
Reply from SmartGeneration.it - Apple Ricondizionati Certificati
Grazie per il tuo prezioso feedback! Aprile è un mese speciale per noi: Smart Generation compie 10 anni 🎉 e celebriamo con sconti extra fino al 10% su tutti i prodotti ricondizionati! Scopri l’offerta completa qui: https://www.smartgeneration.it/10-anni-di-smart-generation-festeggia-con-noi-tutto-aprile-con-sconti-fino-al-10/
great customer service!
5 February 2025
Unprompted review
Verified
4th time I am buying from these guys
4th time I am buying from these guys. Always fully satisfacted. Items as described and perfectly packaged, sent immediately.
8 August 2024
Verified
Super prodotto MacBook Pro su prer…
Super prodotto MacBook Pro su prer disponibilità e professionalità. Una startup New generation Che consiglio.
20 June 2024
Verified
Verified
Mac splendidi come nuovi!
29 January 2024
Verified
the battery needs servicing, though they rang me up immediately
the battery needs servicing. This might be very expensive. They called me immediately. They also suggested I should avail myself of the 12months guarantee. At moment, I am waiting for the assistance ticket: they (Antonio) sent me a form to fill in.
17 October 2023
Verified
Verified
Il Mac e’ arrivato puntuale ma abbiamo…
Il Mac e’ arrivato puntuale ma abbiamo dovuto fare una lunghissima procedura di reset password in quanto la password di accesso al mec era errata e l’assistenza non ricordava quale fosse
21 September 2023
Reply from SmartGeneration.it - Apple Ricondizionati Certificati
Salve Dario,
grazie per la sua recensione.
Ci spiace sentire che non sia soddisfatto del servizio, noi inseriamo una password di accesso su tutti i Mac ed è sempre la stessa, crediamo sia stata modificata a posteriori e non lo ricorda. In ogni caso ci fa piacere abbia risolto con i nostri colleghi dell'assistenza.
Restiamo sempre a sua completa disposizione.
Buona giornata
Il team di Smart Generation
Verified
They are professionals!
They are professionals!
Delivered MacBook Pro on time, everything was perfect
6 August 2023
Verified
Verified
Verified
Verified
Verified
Efficienza e puntualitá
15 April 2022
Verified
Un’ottima alternativa all’acquisto di…
Un’ottima alternativa all’acquisto di prodotti apple
26 February 2022
Verified
disponibilita' e professionalita
1 December 2021
Verified
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