The AA Breakdown Cover Reviews 179,043

Gentleman arrived in allotted time. Having a failure to turn engine over. Courteous with his greeting. I explained symtons of fault, having just had a brand new battery fitted by Halfords. He che... See more

Over many years have always have been pleased with the AA - car insurance cover; excellent help during breakdown. Pleased to see in Letters section of The Times today (6.2.2026) that Edmund King, Pre... See more

Covered with my bank unfortunately not covered at home which is a huge disappointment as especially in winter that's where the car usually refuses to start. Due to Bank cover the app also has limits... See more

We broke down and besides the hour way the recovery guy got us to a safe location, great guy. Got to the safe location and the aa mechanic arrives before the car was unloaded and was ready to go. I be... See more

Ford Focus Mk2 Petrol Estate. Flat Battery & Broken Bonnet Catch so I could not start car to take to garage. Registered a break down with AA. Harvey from Reading Area attended within 90 minutes of... See more

Sunday AM Callout to Engine Malfunction light. ETA 15 mins and arrived on time. Friendly chatty and very knowledgeable AA chap. Great diagnostic kit and superb battery checker. It would be helpful if... See more

Nick the AA patrol man arrived very earliy within the time slot, he concluded after investigation that i needed a new battery, he di not have the exact battery on board, he contacted other patrolmen b... See more

I was kept informed whilst awaiting the breakdown agent who arrived in good time and who helped me feel less stressed. He told me what he was doing to get my car started and talked me very calmly abou... See more

Rang in with an intermittent fault on my Volvo C30. Had 2 AA text's to advise of ETA & operative Scott arrived within 2 hours. He was very thorough & advised me the vehicle was safe to drive but I... See more

A great experience .Up from Herne bay to bit son in west Wickham.Hit pot hole . Nathan couldn't be more helpful sourced tyre and had it fitted .Was able to return home same evening.Superb service.well... See more

As it was a rainy day with heavy traffic, we did not have to wait longer than 45 mins after initial phone call was made. This was encouraging. The AA representative was understanding, efficient... See more

I wanted to share my experience with Mark. When I had a breakdown with my car, Mark came to my location and explained what had happened. He then took me to the train station, and despite my stress a... See more

Start to finish great service, very quick at answering the phone and getting us an ETI for the engineers arrival, Leigh was amazing he turned up 30 mins earlier than originally told and we were made a... See more

Stuart Taylor was incredible! My husband was left stranded by the appalling RAC service. After striking up a conversation at Toddington services, Stuart helped my husband to sign up to an AA membershi... See more

Waited at the side of a road with small children inside for 40 min, then decided to pay for a cab to come home as the ETA kept on getting postponed. More than 3 hours still no show of any recovery s... See more

AA were fab. Turns out I’d bumped my exhaust at some point & the resulting noise, smell & burnt plastic smoke were wholly unnerving! I was happy to wait as I was in a safe location & the timing-upda... See more

Mark arrived within 15 mins and was friendly and cheerful despite the rain. He got my car going and checked multiple things, offering advice. He then followed me to my local garage in case there wer... See more

Vernon was incredible from start to finish, he jumped out the van, analyzed the almost impossible situation he was put in and found a solution immediately. Who knew that a 3 point turn Zafira that... See more

I’ve been an AA customer for over 20 years, and I’ve never had an AA member knock on my door to let me know they were here. I found that very professional, especially since he could have just rang m... See more

Gareth arrived 15 minutes before the stated arrival time, keeping us informed of his whereabouts. He quickly identified the problem with starting the car, using his extensive knowledge, experience a... See more

Absolutely amazing service from Matthew today. My car wouldn’t start and he was so thorough from the minute he arrived. He tested the battery, checked the electrics and earths, boosted the car and e... See more

Absolutely brilliant service. Naveed was so friendly, reassuring and extremely helpful from the moment he arrived. He explained everything clearly, took the time to make sure I understood what was goi... See more

Easy to report breakdown using App which also gives location. Approx. short ETA given and the agent did arrive in that time having also phoned ahead to confirm. Very clean vehicle well equipped. Agent... See more

Amerjit kept me updated with his eta, when with me, he confirmed the problem& set about jump starting the car, advising me to turn off all the electrical ancillaries including the auto stop start. On... See more

AA arrived quickly and within minutes of when they said they would. Tech called fifteen minutes before arrival to let me know timing and talk through problem. Martin arrived, really nice guy. Some... See more

Hands down the best AA call-out I’ve ever experienced. From the first contact to recovery, everything was spot on. Christian was professional, switched on, and took the time to explain what was... See more

I'd have preferred not to get two punctures on a dark country road but the AA's Chazz arrived slightly before the call centre's estimated ETA. He worked efficiently and safely on a dark country road a... See more

Contacting the AA was a nightmare lots of screens asking the same questions time and time again and no facility for speaking to a human being. It to9k at least 10 to 15 minutes of trying to get passe... See more

Had an accident that led to us having to contact the AA for assistance. The service we received, was second to none. All the way through the experience, we were kept right upto date. We were giv... See more

Gordon was very polite, helpful and arrived about 25 minutes after first contact. Tyre destroyed by pothole so irreparable. Temporarily replaced tyre with ‘space saver’ he carried, to get me to tyre f... See more

Human intervention was invaluable - app wasn’t v helpful, didn’t work well with phone screen or cope with replies outside offered options but when was able to speak to someone all was good. Job was... See more

Absolutely amazing! Kind courteous gentleman, kept informed from beginning to end. I broke down on the M25 and had logged my call, then had a driver come change my tyre and back on the road safely... See more

only waited 45 mins. Ian was amazing, very grateful for his calmness in a very distressing situation. All vitals checked, plugged in diagnostics and then insisted on following me to the designated r... See more

We hit a deep pothole and split the tyre on our mini on a Saturday night at 5.30 with no spare. Expected a long wait but Jason arrived 20 minutes after reporting and alayed our concerns. He fitted... See more

The mechanic who attended my breakdown,Kyle. Was extremely helpful, kind, he explained everything carefully to me. He showed extreme knowledge and skill while working on my car. He was professional at... See more

AA Breakdown is one great reason to have a paid for bank account - or a stand alone membership. Gives huge peace of mind, especially with a ‘senior’ vehicle! I’ve had to call twice in just under a yea... See more

I had broken down and Steve , from AA rescued me and my car to my local garage. He arrived within 45 minutes and advised that the master cylinder was leaking . Also he arranged for the curtesy car �... See more

Patrick was reasonably quick to arrive. Dealt with the issue extremely efficiently and quickly despite not having the correct Allen key issued to him he then went and purchased one locally with his ow... See more

I have been an AA member for many years but had never needed to use their services until recently. After getting a puncture, I had to pull over onto the hard shoulder of the motorway. Marie at the AA... See more