WatchNation Reviews 1,028

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the products, often mentioning specific models and expressing their appreciation for the quality and design. Consumers also appreciate the competitive prices, finding them to be the best on the market. The ordering process is described as easy and the website as excellent. People highlight the delivery service, noting that orders are dispatched quickly and arrive promptly, often within 24 hours. The service is consistently praised as excellent and helpful. Many reviewers express their intention to order from this company again, recommending it to others looking for watches.

Based on these reviews

Rated 5 out of 5 stars

Ordered 2 watches on the Sunday, they were quickly dispatched on the Monday . Arrived in good condition with warranty booklets. Could not find my chosen watches cheaper anywhere else + watchnati... See more

Company replied

Rated 5 out of 5 stars

It was amazing experience with Watchnation, easy buying no hassle. A tip if you want your watch next day avoid weekend when ordering. I brought Seiko Conceptual Chronograph with Green Dial. ABSOLUTE t... See more

Rated 5 out of 5 stars

Skagen Freja Lille Greystone LiteHide™ Leather Greystone Dial Women’s Watch. This is my fifth Skagen watch. Purchased this one from WatchNation as it was a very reasonable price. Paid for next day del... See more

Rated 5 out of 5 stars

Looking for an unusual watch for wife’s birthday,found it here,at reduced price from other places as well. Postage was quite quick,overall seems a good place to come back to. Obviously,the proof of th... See more

Rated 5 out of 5 stars

Unfortunately I ordered the wrong Model from WatchNation..So I was a little disappointed..Even though the sale did not go through, the People here were very Professional about the situation..I think i... See more

Rated 5 out of 5 stars

Great service throughout. I had a little question before placing my first order - this was answered promptly and helpfully. My order was dispatched immediately and arrived in perfect condition... See more

Rated 5 out of 5 stars

Watch Nation staff were quick to respond to my inquiries (email). Their products are competitively priced and ship fast. They also offer an optional complementary watch bracelet adjustment service s... See more

Rated 5 out of 5 stars

I ordered the watch as a gift for my husband. There was a problem with dispatch due to a technical issue. I contacted WatchNation by email advising of the issue. WatchNation replied promptly, apol... See more

Rated 5 out of 5 stars

Found a very nice Seiko Sports 5 1968 recreation at a substantial savings with this store. It was shipped the day I ordered it, and it arrived the next day. Top quality, everything in order and... See more

Rated 5 out of 5 stars

Customer service is outstanding! Communication was on point . I got the best price on my dream watch .They even held it at the sale price until I completed the order . I ordered it on the Tuesday and... See more

Company replied

Rated 5 out of 5 stars

I ordered a Ball Fireman Victory which was delivered promptly without any problems. When I ordered though, their webpage advertised that some items of free Ball merchandise were also available when... See more

Rated 5 out of 5 stars

Bought a new watch at what was the best price on the market at the time. The watch arrived well packaged the very next day and I was very pleased with the quality and fit of the watch. Watch Nation... See more

Rated 5 out of 5 stars

I bought a Hamilton Khaki field blue dial watch with 15% discount in website 3 days ago. delivery was swift. excellent customer service. definitely will recommend to my friends. Keep it up!!!

Rated 4 out of 5 stars

Arrived a lot faster than expected over Black Friday weekend, was anticipating waiting up to 5 working days due to high postage demands however was with me within just about 3 days after ordering.... See more

Company replied

Rated 4 out of 5 stars

Nice fast delivery, can’t complain there. Only gripe is that I noted the wrist size when checking out so as the watch would be ready to go once received but it hadn’t been adjusted so I have had to p... See more

Rated 5 out of 5 stars

incredible service as ever. Watch arrived within 24 hours, an additional strap, ordered later, was at my door within 18 hours. excellent website, ease of ordering, straps to your fitting/ measure etc.... See more

Rated 5 out of 5 stars

Excellent service and very helpful once prompted. I need a longer strap which is available foc from the manufacturer. They were unaware of this but after I told them the watch was ordered, strap fitte... See more

Rated 4 out of 5 stars

Lovely watch.. just as expected! My purchase is good value and arrived promptly. My only complaint is that I requested the metal bracelet be reduced to fit my wrist. Unfortunately this didn't happen... See more

Rated 5 out of 5 stars

Preordered a watch from WatchNation. Slick purchasing experience, the Shop app they use is great for viewing details of the order, the shipping details etc. I had a need to contact customer care... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointing customer experience! Order a week ago a £2000+ watch for my husband’s birthday. It was no notice that this watch is not available! On a contrary! They confirmed the order. Mone... See more

Company replied

Rated 5 out of 5 stars

My watch arrived exactly in the time that was stated. Boxed beautifully and exactly what I ordered. Watch National kept me updated on how my order was being processed. I will definitely use this compa... See more

Rated 4 out of 5 stars

The only minor criticism is that the watch colour is lighter than what's shown in the website picture. Other than that, very happy with the overall service: quick delivery, received in good condition... See more

Rated 4 out of 5 stars

I carelessly lost my Seiko watch that I had bought more than fifty years ago, and am very glad I was able to replace it with a mainly identical one. But I cannot wear it yet, as I am unable to adjust... See more

Rated 5 out of 5 stars

The chain I bought is beautiful. The chain was not in the bag, it was all hanging out when I opened it. Luckily no damage done. This could have been due to transit and not the person packing the i... See more

Company replied

Rated 5 out of 5 stars

I was looking around for a Wolf watch winder and found it with WatchNation at a great price. Package was safely wrapped and delivered promptly. Very impressed. Would highly recommend.

Rated 5 out of 5 stars

Because you delivered everything that you said you would , and not many companies do that in my experience. A big thank you from me . Very happy with the delivery ahead of time ,The product was in top... See more

Rated 1 out of 5 stars

I haven’t received my order Update - you are not working to resolve you have just told me to wait another week. Still no update on tracking

Company replied

Rated 5 out of 5 stars

I put an ordered in Friday lunchtime for my father in law and received it the next day before lunchtime amazing fast delivery. My father in law loved his new watch.

Rated 5 out of 5 stars

Just bought another watch from these second time in a week fantastic service ordered one day delivered the next beautiful definitely will be buying from these again

Rated 5 out of 5 stars

The watches I received were really lovely and worth buying from your shop I would recommend anyone looking for a watch to go with you

Rated 5 out of 5 stars

It arrived in two days and was well packaged. The only bug bare is that my fella Roy bought the watdh and you have to have an email address, which he doesn't, so he had to use mine, I get loads of... See more

Rated 5 out of 5 stars

Great service, ordered & delivered a Hamilton watch within 24 hours, with signed warranty card etc, all at a very competitive price

Rated 1 out of 5 stars

My Lorus RXN77DX9 arrived and I saw that it had a large 'L' on the back, presumably for 'Large'. It was designed for a bodybuilder - so big it was unwearable. I accept that it was non-adjustable but... See more

Company replied

Rated 5 out of 5 stars

Ordered watch expected to take the normal five days to deliver. But I was wrong delivered the next day great experience and would definitely use again

Rated 5 out of 5 stars

Bought 3 watches from Watchnation and can't fault them at all. Frome giving me my own mini discount to the cuatomer serice experience.

Rated 5 out of 5 stars

Not only was it free delivery, it was super fast delivery, very impressed with every aspect of this purchase. Would highly recommend

Rated 3 out of 5 stars

I like the watch, however I find it annoying when I Ieave the watch off when I go to bed at night it stopps, and I have to reset the time in the morning?

Rated 5 out of 5 stars

Absolutely brilliant service and price. I bought the watch around 2.30pm and it was with me the next day. They adjusted the bracelet for free, so no faffing when I got it. Will definitely buy from the... See more

Rated 5 out of 5 stars

Can’t believe how quickly the watch arrived and looks even better in real life than on the website. Definitely buy from here again

Rated 5 out of 5 stars

Quick, responsive and helpful customer service when asked about order despatch. Prompt tracked delivery. Well packaged. And - they were very competitive in price. Deff recommended.

Rated 5 out of 5 stars

Spoke to Chep about a potential website purchase. He was incredibly knowledgeable, friendly and helpful - and based on such a positive and reassuring interaction, I took the plunge and bought the wat... See more

Company replied

Rated 5 out of 5 stars

A top purchasing experience. Very clear and accurate description of the watch - at a very competitive price. Delivery was speedy and the watch was well wrapped.

Rated 5 out of 5 stars

This is my second purchase and every time ordering has been easy with fantastic delivery at a great price - thank you !

Rated 5 out of 5 stars

Excellent service and a very good price for a pair of Orient Mako 40mm watches, will buy from this company again

Rated 5 out of 5 stars

Gorgeous watch, beautifully packaged and arrived the next day. Couldn’t ask for more, thank you WatchNation!

Rated 5 out of 5 stars

Ordered MonAM, recd TuesAM Fast & efficient service Great price too Very nice watch Luminox 3510 EXCELLENT!!! 👍


Company details

  1. Watch Store
  2. Watch Manufacturer

Information provided by various external sources

WatchNation, located in Chester, is an official supplier of some of the worlds most well-known and prestigious watches.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great company to deal with

I was looking around for a Wolf watch winder and found it with WatchNation at a great price. Package was safely wrapped and delivered promptly. Very impressed. Would highly recommend.

29 January 2026
Rated 5 out of 5 stars

Great service throughout.

Great service throughout.
I had a little question before placing my first order - this was answered promptly and helpfully.

My order was dispatched immediately and arrived in perfect condition.

Couldn't be happier - would order here again.

Thanks!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I ordered the watch as a gift for my husband. There was a problem with dispatch due to a technical issue. I contacted WatchNation by email advising of the issue. WatchNation replied promptly, apologised for the issue and dispatched the watch immediately. It arrived the next day by Special Delivery. Great watch, excellent value.

14 January 2026
Rated 5 out of 5 stars

The chain I bought is beautiful

The chain I bought is beautiful. The chain was not in the bag, it was all hanging out when I opened it. Luckily no damage done.

This could have been due to transit and not the person packing the item, as the fossil tin has a dint in it.
I really do love my chain, and would recommend watch nation to family and friends :) I have changed this to 5 stars - your customer service has been amazing. Thank you

29 December 2025
WatchNation logo

Reply from WatchNation

Hi Karen,

We’re really sorry to hear this and appreciate you letting us know.

We’ve been in touch with you directly via email to follow this up and help.

Kind regards,
WatchNation Customer Service Team

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