zekosauthentication  Reviews 1,253

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their expertise and dedication. Consumers appreciate the prompt response times and the thoroughness of the service, with attention to detail and a commitment to quality. People highlight the positive and warm communication, which makes them feel like friends. Reviewers are particularly impressed with the product quality and the peace of mind the service provides when authenticating items. Customers also appreciate the simple, straightforward, and professional process from start to finish. The authentication service is highly recommended, with reviewers expressing confidence in the company's ability to spot counterfeits and provide valuable insights.

Based on these reviews

Rated 5 out of 5 stars

I just received my certificate of authenticity from Zeko on a Chanel I purchased from a personal shopper that I had not used before. I ordered a macro lens, and I took my photos based off of the photo... See more

Rated 5 out of 5 stars

Zeko has always been a pleasure to work with. She consistently provide timely service and are incredibly thorough, taking the extra time to make sure every detail is checked and done right. Knowing... See more

Rated 5 out of 5 stars

I cannot recommend Zeko’s Authentication enough! I was quite nervous about purchasing a vintage Chanel bag, and she eased all of my worries. Her years of expertise and deep knowledge gave me complete... See more

Rated 5 out of 5 stars

Very happy with the service. This is my 2 nd time using zeko and both times the service was quick , thorough, and delighted with the outcome. Highly recommend! Very professional, quick turnaround, ex... See more

Rated 5 out of 5 stars

I had my first Chanel bag authenticated by Zeko, and I couldn’t have asked for a more professional and kind expert. From the start, she patiently answered all of my many questions 🙈 and explain... See more

Rated 5 out of 5 stars

I had an amazing experience using Zeko as the middle point of my FB transaction when buying my Chanel bag. The service completely eliminated my anxiety. Worth every penny. The whole thing was seamless... See more

Rated 5 out of 5 stars

I recently had my small Diana authenticated. The process was seamless and efficient. Riri sent me specific images for me to take of my bag. After all the photos were submitted, Zeko took less than 24... See more

Rated 5 out of 5 stars

This is my second time using Zeko! I initially purchased the certificate service for a pre loved Chanel I recently purchased. Due to some imperfections, she asked me to mail the purse for an in-hous... See more

Rated 5 out of 5 stars

I chose Zeko to authenticate my vintage Chanel because her name very often came up on multiple platforms. She was well regarded by both buyers and seller. I mostly communicated with an associate on Wh... See more

Rated 5 out of 5 stars

Zeko has done many authentications of Chanel items for me. The latest authentication she did revealed a reasonably high value item to be a counterfeit. Zeko was definitely with me every step of the wa... See more

Rated 5 out of 5 stars

Zeko’s authentication service was a breeze to work with. She is so detail oriented and her turnaround time was super fast, within a few hours of me submitting all the pictures with her assistant. I wa... See more

Rated 5 out of 5 stars

Above and beyond. The attention to every specific detail. You have to work for this authentication and I love that! The most thorough and professional process I've ever experienced. I was more than c... See more

Rated 5 out of 5 stars

Even though I follow Zeko on social media, I was surprised by all the pictures I had to take, and the level of details I had to capture. But it also shows how thorough and how knowledgeable she is. I... See more

Rated 5 out of 5 stars

I’ve gotten two bags verified by Zeko. The peace of mind is everything to me. She’s meticulous and doesn’t rush the process at all which I appreciate. She’s also the kindest soul! 10/10 & I recommend... See more

Rated 5 out of 5 stars

I’ve used Zeko’s services to authenticate 2 Chanel bags purchased second hand. Her detailed review of the bags and extensive pictures requested give me a the most confidence in her process to truly co... See more

Rated 5 out of 5 stars

I heard about zeko as I searched for a reputable and reliable chanel bag authentication service. The authentication process was fast and simple! After paying the fee online, I received picture guideli... See more

Rated 5 out of 5 stars

The best place to authenticate your Chanel bags. Thank you Zeko for always helping our deals with buyers much easier and smoother. Zeko is always the first stop that my customers and me trust to auth... See more

Rated 5 out of 5 stars

Zeko was recommended to me by a reseller that i like,trust and shop with for a Chanel bag that I purchased from another reseller…I was provided with a coa through another verification company with my... See more

Rated 5 out of 5 stars

It's been a pleasure working with the team at Zeko's. They were thorough, responded promptly, and both times I used their service the COA came back super quickly. And special shoutout to Riri, who... See more

Rated 5 out of 5 stars

Zeko made the process of selling my Chanel handbag so smooth and easy, from beginning to end. Zeko herself was very kind and helpful throughout the process. After much research on where/how to sell m... See more

Rated 5 out of 5 stars

I love how thorough Zeko is. I had to send numerous pictures of my Chanel handbag. She examines everything in great detail, which gives me confidence in her ability to accurately authenticate my bag... See more

Rated 5 out of 5 stars

Thank you Zeko for saving me from buying fake chanel gabriel for $2500. I never doubted Zeko for her ability to spot fake 😁 Granted that the bag i send her has previous authentication certificate fro... See more

Rated 5 out of 5 stars

Working with Zeko and her team was so amazing and straight forward. The turnaround was quick (little more than a full week). The instructions were very clear and I was able to provide photos quickly t... See more

Rated 5 out of 5 stars

I have used this service twice and I cannot recommend them enough. Quick, prompt, and very professional. They asked me several more times for very specific pictures and I was so grateful for their tho... See more

Rated 5 out of 5 stars

I've just recently used Zeko's services for the third time, this time to authenticate a Chanel Boy bag. If I don't buy straight from the boutique, I can't relax until Zeko tells me my bag is authentic... See more

Rated 5 out of 5 stars

i have used zeko’s authentication services multiple times now. this time i tried the full analysis and she was able to give me meticulous details about the bag that i purchased. she always gets back t... See more

Rated 5 out of 5 stars

Zeko did an amazing job providing authentication for my preloved chanel bag! After connecting on WhatsApp and sending all my pictures, I got a response in the promised 24 hour turnaround. I had known... See more

Rated 5 out of 5 stars

The Best Zeko in the World The best service. The best authentication expertise. I only trust Zeko for all my authentications — and I would never buy a Chanel without her approval. Thank you, Z... See more

Rated 5 out of 5 stars

The business of reselling luxury handbags, especially Channel, can be shady at times. With Zeko you can NEVER go wrong. She is 100% accurate and will even go to bat for you if it is fake. And talk abo... See more

Rated 5 out of 5 stars

The authentication process with Zeko was super simple and efficient. They were very responsive over WhatsApp, which made communication easy. I had purchased a Chanel bag from The RealReal and wanted p... See more

Rated 5 out of 5 stars

This is the fourth time I've used her services, twice as a seller and twice as a buyer. She's an incredible person, super competent and professional! I will definitely continue using her services! Tha... See more

Rated 5 out of 5 stars

Dear Zeko, I just wanted to take a moment to sincerely thank you for the exceptional customer service you provided. Your professionalism, patience, and attention to detail made my experience not... See more

Rated 5 out of 5 stars

I’m am so new to Chanel and have wanted a bag for many years. Recently a friend of a friend sold me a Wallet and a Clutch. Before I paid I had them Authenticated by Zekosauthentication.com. She wa... See more

Rated 5 out of 5 stars

I bought my very first Chanel bag (vintage) online and instantly knew I must get it authenticated. Only question I had was thru whom?! I asked around and the answer was „with Zeko only“, after stalkin... See more

Rated 5 out of 5 stars

Zeko’s concierge service was quick and thorough. Yet again, she gave me the piece of mind from buying pre-owned. Zeko, it was a pleasure doing business with you again. Thank you so much for such a smo... See more

Rated 5 out of 5 stars

First time with Zeko but definitely will come back for more. Even though I have to take and retake tons of photos but I got a lot of help and guidance from Riri. Highly recommend to everyone that want... See more

Rated 5 out of 5 stars

My own family wouldn’t go as far as Zeko and Riri have done for me. You are getting so much more than an authentication service. They care about their clients, and fully educate you along the way abou... See more

Rated 5 out of 5 stars

I had a great experience getting my secondhand handbag authenticated. Riri reached out via WhatsApp soon after my purchase, sent me a detailed portfolio of photo angles to approximate, and promptly ga... See more

Rated 5 out of 5 stars

I had a wonderful experience with Zeko . I can’t thank them enough . They were so polite, fast in responding and extremely meticulous in their authentication process . They were very flexible with me... See more

Rated 5 out of 5 stars

PERFECT ! I have no other words. Zeko is a true gem. I really appreciate her work and her 100% reliability. No other services are similar. She’s the best from far. I want to thanks Riri as well, h... See more

Rated 5 out of 5 stars

I’ve been using Zeko for years. Zeko and her team are amazing! They are trustworthy and very responsive! Additionally, when I had questions regarding my new macro lens, they were there to help guide m... See more

Rated 5 out of 5 stars

Riri (Zeko’s assistant) is the absolute sweetest with the best service, and Zeko is the most famous authenticator for Chanel for a reason. At times I wanted to rip my head off for all the pictures... See more


Company details

  1. Bag Shop

Written by the company

Zeko's Authentication offers expert-level verification services for Chanel leather goods, specializing in the identification of advanced master copy replicas and in the authentication of historical vintage pieces dating back to the 1950s.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Truly recommend Zeko Authentication

Zeko has always been a pleasure to work with. She consistently provide timely service and are incredibly thorough, taking the extra time to make sure every detail is checked and done right. Knowing that she take accuracy so seriously gives me complete peace of mind, and I’m truly grateful for the professionalism and dedication every time.

Her attention to detail and commitment to quality really stand out, and it’s reassuring to know you’re in such capable hands. I truly appreciate the care and professionalism they bring to their work. Thanks again Zeko and Riri! ❤️

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Authentication Service

I had an excellent experience with Zeko’s Authentication and truly cannot recommend their service enough.

The process was smooth, professional, and very reassuring, exactly what you hope for when authenticating a luxury item purchased on the secondhand market. Communication was clear, timely, and very kind, which made the entire experience feel personal and trustworthy.

I felt completely confident in the authentication provided, and I will absolutely be using Zeko’s services again, in fact, I just purchased a second authentication service for another bag.

If you are considering authentication for a Chanel bag, you can trust Zeko’s Authentication completely.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Prompt, professional and a pleasure to work with!

I cannot recommend Zeko’s Authentication enough! I was quite nervous about purchasing a vintage Chanel bag, and she eased all of my worries. Her years of expertise and deep knowledge gave me complete confidence throughout the process. I had the most wonderful experience and would recommend her services to anyone and everyone. The process was simple, straightforward, and professional from start to finish. Communication was prompt and warm, and she truly makes her clients feel like friends.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Zeko's Authentication: One of the BEST customer service experiences in my ENTIRE life!

My experience with Zeko was one of the BEST customer service interactions I've ever had in my ENTIRE life! Zeko's attention to detail was immediately obvious and it's clear she has deep expertise in Chanel. She went beyond basic authentication and clearly explained the key details that determine a bag’s true condition.

The only reason I felt comfortable buying preloved Chanel was because I knew of Zeko's amazing authentication service. She saved me thousands of dollars by identifying significant condition issues on a bag that had been misrepresented as "excellent" in its eBay listing. She took the time to walk me through the different points of wear and friction on the bag and made sure I understood exactly what she was referring to. She also provided clear, well-written messaging and documentation that I was able to submit directly to eBay to request a return and refund. I am so grateful that she took time to teach me how to spot high-level condition issues on my own, which really empowered me in my search for the perfect Chanel.

Zeko was extremely responsive, answered every question thoughtfully, and helped me navigate out of an extremely stressful situation to make sure I could get my return and refund.

Beyond her expertise, Zeko is genuinely kind, thoughtful, and sweet person and such a beauty inside and out! She very clearly cares about making her clients happy and went consistently above and beyond. I would not make another high-value pre-loved luxury purchase without consulting her, and I recommend her without hesitation to anyone looking for a truly trustworthy luxury authenticator. I'd give 1000000 stars if I could!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Zeko’s authentication service was a…

Zeko’s authentication service was a breeze to work with. She is so detail oriented and her turnaround time was super fast, within a few hours of me submitting all the pictures with her assistant. I wanted to have a peace of mind with a brand new seasonal Chanel bag that I purchased from a reseller and it already came authenticated from the reseller, but I wanted a second opinion from Zeko. I am so glad I need and I am gonna definitely recommend hiring her for her impeccable authentication services.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Thorough, responsive & efficient

I just received my certificate of authenticity from Zeko on a Chanel I purchased from a personal shopper that I had not used before. I ordered a macro lens, and I took my photos based off of the photo link that was emailed to me as examples of how she wanted the photos taken. She’s very thorough and asks for very precise detailed pictures. That was the hardest / longest part - taking my pics and trying to fit my phone and the macro lens into a mini Kelly 🤪 Zeko / assistant were very responsive and helpful. I received my answer and certificate in less than 24 hrs. I am relieved. Thank you Zeko for your help and expertise!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. This is my 2 nd time using zeko and both times the service was quick , thorough, and delighted with the outcome. Highly recommend! Very professional, quick turnaround, excellent instructions provided for the correct photos to be taken. Very happy , will use them again!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

I’ve gotten two bags verified by Zeko

I’ve gotten two bags verified by Zeko. The peace of mind is everything to me. She’s meticulous and doesn’t rush the process at all which I appreciate. She’s also the kindest soul! 10/10 & I recommend her services!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Zeko’s concierge service was quick and…

Zeko’s concierge service was quick and thorough. Yet again, she gave me the piece of mind from buying pre-owned. Zeko, it was a pleasure doing business with you again. Thank you so much for such a smooth and fast experience.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

This is my second time using Zeko

This is my second time using Zeko! I initially purchased the certificate service for a pre loved Chanel I recently purchased. Due to some imperfections, she asked me to mail the purse for an in-house inspection to be sure of its authenticity. She was very thorough and provided the additional service free of charge which I really appreciated. Although I would have certainly paid for the service for peace of mind.

Zeko and her team were always great at communicating with any updates. I would highly recommend her for any and all Chanel authentication!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Bought a purse and it came just as described- beautifully packaged. Seamless process - looking to buy my next one already!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience using Zeko…

I had an amazing experience using Zeko as the middle point of my FB transaction when buying my Chanel bag. The service completely eliminated my anxiety. Worth every penny. The whole thing was seamless, the team was responding fast and answering all my questions and I also got the certificate of authenticity for my new bag.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend zekosauthentication!

I heard about zeko as I searched for a reputable and reliable chanel bag authentication service. The authentication process was fast and simple! After paying the fee online, I received picture guidelines of photos to submit. I think it was about 50+ photos sent via whatsapp but it made me feel more confident about the process. It reassured me that they are meticulous in verifying every little detail. Using an iphone was challenging but they were quick to let me know if they needed more photos. I paid fees and sent photos on Sunday night and got my certificate by Monday afternoon! Highly recommend their authentication service.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Flawless Experience: Expert Chanel Authentication Made Simple

i have recently used Zeko’s Authentication service for my Chanel medium Double Flap, and the experience was flawless. The process is incredibly simple, you just select your service on their website and send photos via WhatsApp.
Zeko's authentication team provide clear photo guides, making it easy to capture the right details. The communication is exceptionally friendly, feeling more like a personal chat than a formal transaction. They are patient, responsive, and clearly experts in all things Chanel.
My results were delivered as a professional PDF certificate in less than 24 hours. The added QR code on the certificate provides great peace of mind for future verification. I highly recommend her for anyone looking for a stress-free and reliable authentication.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Riri and Zeko!

Riri (Zeko’s assistant) is the absolute sweetest with the best service, and Zeko is the most famous authenticator for Chanel for a reason. At times I wanted to rip my head off for all the pictures and angles needed for the authentication process with macro lens but it’s 10000% worth it (you also can send it to them directly). The attention to detail and up to date knowledge is well worth the cost, and guarantees the best authentication process ever.

I purchased a bag that is new, and most authenticator struggled to make a finding because they simply are not up to date with the latest details in today’s market. I highly recommend because Zekos knowledge for Chanel bags, from all seasons is worth every penny.

I would 100% be using them every time I buy a preloved bag moving forward. Thank you again Zeko and Riri for your patience and diligence, so that I can now be at peace with my new bag knowing that expert eyes have checked every crevice.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Zeko was recommended to me by a…

Zeko was recommended to me by a reseller that i like,trust and shop with for a Chanel bag that I purchased from another reseller…I was provided with a coa through another verification company with my Chanel bag,but I was told that those could be faked, so naturally I was nervous about the authenticity of my bag.The process was fast and simple..The communication was clear and they were quick to respond to my questions..I received my green certificate the next day..I am very satisfied with Zeko.Thank you again Zeko.💖

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Vintage Chanel Authenticity Certificate

Vintage Chanel Authenticity Certificate

I chose Zeko to authenticate my vintage Chanel because her name consistently appeared with excellent and positive reviews. I mainly communicated with one of her associates, Riri, who was incredibly professional, helpful, and responsive. She guided me through every step and answered all my questions promptly, giving me complete peace of mind.

I’m truly grateful for her support and highly recommend this service.

Thank you for your outstanding service and help!

30 November 2025
Unprompted review

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