Zicaffe.com Reviews 1,801

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good online communication. Recommend GLS shipping, because they delivered my order to the door! My first shipping was with DHL, and they didn't delivered to the address - just to the next big city, wi... See more

Rated 5 out of 5 stars

I’m an Italian living abroad, will definitely shop again over the next months. Add a feature that will allow clients to leave instructions for the delivery team, that will improve the quality of the p... See more

Rated 4 out of 5 stars

Fast and efficient. However, because Zicaffe do not ship outside the EU, I had to have item shipped to a friend in France and ask him to forward it to me, hence only 4 stars given. I realise it is the... See more

Rated 5 out of 5 stars

Purchased a set of cappuccino cups with saucers. Product was excellent quality. The packaging was very robust for such fragile items. Delivery arrived next day as advertised

We perform checks on reviews

Company details

  1. Coffee Roasters
  2. Cafe
  3. Coffee Shop

Written by the company

Zicaffè è un'azienda italiana con 90 anni di tradizione che produce miscele di caffè di alta qualità e le distribuisce in Italia e nel mondo


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good online communication

Good online communication. Recommend GLS shipping, because they delivered my order to the door! My first shipping was with DHL, and they didn't delivered to the address - just to the next big city, witch was 60 km away... Payments also Ok.

27 January 2025
Rated 5 out of 5 stars

I used to live in Marsala for 3 years…

I used to live in Marsala for 3 years and Zicaffe coffee used be my a part of my life for all that time. So happy they deliver to my country. The purchase was quick, arrived in time, free shipping. Great coffee

29 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look