Zoli99 Reviews 10,643

Ahmad and Mohamed they were very nice and efficient! Very happy with the service!

Everything is perfect
Anas and mahmoud was perfect

Buitengewoon gedaan! Ook ons karton mee gepakt
Anas et Omar

I received my order in perfect condition. Omar and Anas were super helpful, they came exactly at the time communicated and they called beforehand to confirm my presence. Theyre very polite, they took my sofa upstairs and unpacked it and took all the boxes and plastic in not time. Clean, fast, efficient - there is nothing more i would ask for :)

Although I am satisfied with my purchase, the customer service has been one of the worst experiences I’ve ever had. Nobody is responding to my messages regarding the broken chair I received. I have been waiting for over 5 hours and sent 4 messages, only to receive the same automated reply that an agent will contact me.

This is not the first time I’ve faced issues: on a previous occasion, the agent answered my initial message but completely ignored all my follow-up questions. Overall, this is simply poor service, with no alternative way to get in touch for support.

Thankyou to Ahmad and Mohammed for delivering my sofas and dinning table.

I bought a sofa and it is perfect. The delivery was very professional. Very happy with the assembly and services provided by Yousef and Baker.

Ahmad , Emohamed
The best team for delivery.

Amazing service, they installed the furniture and re arranged base in our reques. Top service Khalid momo

Nice delivery service from Ahmed and Mohammed.

I bought a lounge chair for 400 Euro. During unpacking, and mounting the feet, it became clear that the armrest was loose. I went back to the store where I bought it, only to be directed to the online customer service.

They then simply said that it was not under warranty. They stated that I should have unpacked it and checked everything before I loaded into my car.

Essentially they tell you give them your money and then f*** off. This is the worst customer service I ever experienced.

All good. Yousef and ahmed

The delivery was went well
Excellent service.
Yousef and Ahmed
I really reccomend this shop.

Very fast and very friendly. Delivered well with care.

Yousef and Ahmed did a splendid job!

Anas and Omar.
Good service and they really kind.

Anas and Omar helped with perfect delivery.

Zoli is a scam. I ordered a sofa and I paid everything in spot. When the delivery date came they brought me home a conpkerely different sofa. I did not accept that but regardless they left it at my place for several days. Those days I had to save a spot for their elevator to come pick back the sofa that they brought wrong.
After getting the sofa I was told that I will not be able to receive what I ordered. They simply did not have it and I will receive a refund in 14 days.
It has passed almost three months and I still have mot received my money. The customer care says it is talking to management. A total scam as the management has not responded to them like it is in another planet not the same company.

Anas & Omar did a very good job in fixing the furnitures