James C

BOB is the reason I’m now paying for Meta (Facebook) to avoid being shown these types of products. BOB was the final straw.

It’s rubbish. Pushed upon us thinking we are saving the environment and it’s a great washing product. It’s not, it’s rubbish. Shampoo with a shower scrub is still far superior! Avoid this product.

We paid Hammonds 90% upfront (not on finance) which sets a clear expectation of a premium, well-managed service. Sadly, that is not what we received.

On the agreed installation start date, one of the fitting teams simply did not arrive. This immediately caused disruption and overrun to the project, including clashing with pre-existing medical appointments later that week.

What made matters worse was the lack of communication. Despite raising concerns with the office, no one called us back on either Monday or Tuesday to follow up or provide reassurance.

Hammonds’ proposed resolution for missing the agreed start date was £100 compensation, which frankly felt insulting given the amount already paid and the level of disruption caused.

One fitter, Ryan, was excellent and went above and beyond to help where he could — but that only highlighted a bigger issue. From our experience, installations appear to rely heavily on subcontracted teams, and when something goes wrong, Hammonds seem to have very limited control or ability to respond effectively.

This is not the level of service you expect after paying such a large sum upfront. Based on our experience, I would strongly recommend others think very carefully before choosing Hammonds.

Colin Meppem from Hillarys came to our property on the 23rd of December to fit 14 shutters.

We were initially worried that, being so close to Christmas, the job might be rushed or left unfinished. However, those concerns were completely unfounded.

Colin fitted every single shutter with care and attention to detail. Every one looks fantastic, and the build quality is exceptional. Although it’s still early days, we are genuinely amazed by the overall quality and finish.

A brilliant job from start to finish. Highly recommended.

Avoid this charger if you want to use Intelligent Octopus Go. It does not work.

If I could opt out of having open reach enter my property ever again. I would.

Avoid this company at all costs. Delivery times are always late. What Ever Head of Sales & Business Development tells you, will be a lie! AVOID AVOID AVOID

The “cool” designs you get sent in maybe the first box are a one off.

Shortly after this you will receive bottom of the barrel designs. I have a draw full of rubbish.

Just to confirm this. You can subscribe to anything via their website but to unsubscribe you have to call them.

I thought I had unsubscribed and it wasn’t until I got an email to let me know wine was being dispatched shortly I had to call!

Praying on the vulnerable and the not so tech savvy.

Fantastic service. Exactly what I needed.

Thankyou!

Been a Fantastic experience. Thank you very much!

Brillant service! Thankyou