DE

Deepu

United States

Reviews

Review of Propshoptrader


Rated 1 out of 5 stars

Too many changes and support issues

My previous accounts were deactivated multiple times due to a system bug. They were not reactivated until I explicitly followed up, and because of this issue I was unable to trade for three days. As a result, I could not meet their old requirement of a minimum of three day trades per week.

Due to these forced inactive days, I missed my payout and had to wait an additional two weeks to become eligible again. When I was finally almost ready for payout, the company changed the rules, which resulted in me not receiving the payout at all.

I am still waiting for the reactivation of my account, which was again deactivated due to the same bug.

This is the worst customer support I have experienced. There are many prop firms available, and I would not recommend this company.

6 January 2026
Unprompted review

Review of Lucid Trading

Review of DayTraders.com


Rated 5 out of 5 stars

The payout request was approved in just…

The payout request was approved in just 3 minutes—I've never seen such a quick response!

The support team is incredible. I had issues with Plane's payment system, and they worked directly with Plane to resolve them swiftly. A special thanks to Garrett!

24 March 2025

Reply from DayTraders.com

Thank you for sharing your positive experience with us! We're thrilled to hear that your payout request was processed quickly and that our support team, especially Garrett, was able to help resolve the issues with Plane's payment system effectively. We always strive to provide prompt and helpful service, and it's great to know we met your expectations. If you need any further assistance or have more feedback, please don't hesitate to reach out. Happy trading!

Review of Take Profit Trader


Rated 5 out of 5 stars

Excellent support

Excellent support, always I get the agent on the spot.
This time Britta fixed the issue in few minutes.

11 March 2025
Unprompted review

Reply from Take Profit Trader

Hello,

Thank you for offering your feedback.

We deeply appreciate your support and the time you took to share your experience!

Thanks,
The Profit Team

Review of Topstep

Review of Ninjacators LLC


Rated 3 out of 5 stars

My problem is not solved

My problem is not solved. still waiting on activation key.
Top of that I would suggest have discord or some sort room to listen to cotches . getting into zoom not easy

16 April 2024

Reply from Ninjacators LLC

Hello,

We apologize for any delay you may have experienced. Upon reviewing your interaction with our team, it appears that our Agent Brent provided a solution to you earlier today.

Please don't hesitate to reach out if the issue persists. We're committed to your success.

Review of Vayama.com