Hans Wilke

Netherlands

Reviews

Review of True Classic


Rated 5 out of 5 stars

Top notch customer service

True Classic's customer service is phenomenal. I have ordered dozens of T-shirts and whenever there is even the slightest problem, customer service comes up with a solution that goes above and beyond. Their response to queries is incredibly quick, but they don't just respond to customer queries, they even follow-up on reviews that are not perfect proactively and provide solutions when you did not even ask for them.

2 February 2026
Unprompted review

Reply from True Classic

Thank you for sharing, Hans!

Review of True Classic


Rated 5 out of 5 stars

Great service, (mostly) great T-shirts!

My experience with True Classic has been great. They provide excellent service and will make sure that any issues are properly engaged with until solved (lost orders, T-shirts that fit significantly different compared to previous orders). I am very happy with most of my T-shirts, but I have experienced some fit issues with reordering T-shirts in the same size that then fit quite differently. Overall, that's a small issue though. The first T-shirts I ever ordered fit so perfectly, that since then, any small differences were quite noticeable, but well, I'm probably a bit overly critical as well. In those cases where the fit was only slightly off, I didn't get replacements, but I think that is fair.

11 December 2025
Unprompted review

Reply from True Classic

Thanks for sharing this great review!

Review of Specsavers