Hans Wilke

True Classic's customer service is phenomenal. I have ordered dozens of T-shirts and whenever there is even the slightest problem, customer service comes up with a solution that goes above and beyond. Their response to queries is incredibly quick, but they don't just respond to customer queries, they even follow-up on reviews that are not perfect proactively and provide solutions when you did not even ask for them.

My experience with True Classic has been great. They provide excellent service and will make sure that any issues are properly engaged with until solved (lost orders, T-shirts that fit significantly different compared to previous orders). I am very happy with most of my T-shirts, but I have experienced some fit issues with reordering T-shirts in the same size that then fit quite differently. Overall, that's a small issue though. The first T-shirts I ever ordered fit so perfectly, that since then, any small differences were quite noticeable, but well, I'm probably a bit overly critical as well. In those cases where the fit was only slightly off, I didn't get replacements, but I think that is fair.

Snelle service, vriendelijke medewerkers