Ian Godber

Spain

Reviews

Review of Dietética Central & Paranat

Review of World Tour Store

Rated 1 out of 5 stars

I really believe this company is…scamming for more expensive flights.

I really believe this company is working a scam or getting people to commit to a flight booking at a super low price, go through booking form and accepts credit card for payment. Only to be called saying that the flight you had paid for is not confirmed and to confirm the flight you need to pay extra amount of dollars. I have the proof of this and believe it infringes on peoples privacy. for someone not as aware of this would probably not know the better. but i did my homework knowing that the carrier of this flight (AC) shows more expense. This is completely irregular and to say trust pilot recommends this outfit should be ashamed and not following up with them and ensuring more accurate and truthful quoting. i am utterly disgusted.

18 February 2023
Unprompted review

Reply from World Tour Store

Dear Ian,

Flight booking is a dynamic process done globally on millions of website at the same time, it happens quite often in the online booking process that by the time you have selected the flight and the time you enter the payment details the same flight/price or any one leg of the journey is sold out/waitlisted and the system automatically puts the booking under process and your CARD IS NOT CHARGED and our team does call you back to assist you with the best available fares and prices and help you to complete the booking. Your reservation had the departure flight code share with Lufthansa and as a registered Travel Agency and a responsible company, once the system recognized the unavailability of the option selected by yourself it simply denied the payment and your card details were removed.

You may always call us at 02039704141 for your flight bookings and we can guarantee you to offer the best fare available.

Review of Parcel Monkey UK

Rated 1 out of 5 stars

My parcel has still.not reached Spain…

My parcel has still.not reached Spain from the uk from which it left 5 days ago. Not good.

18 March 2022

Reply from Parcel Monkey UK

Hello,

Thank you for your review and we are very sorry to hear this.

The tracking information shows that the parcel is with local customs.

Don't hesitate to get in touch with our support team if you need more help.

Kind regards,
Parcel Monkey Team

Review of Expedia

Rated 1 out of 5 stars

You state on your website the…Still waitiing for refund to original form of payment - nearly one year later

You state on your website the following:
"Better Business Bureau rating. A+"

if this is the case how come i am still waiting for my refund to original form of payment.
i was advised by TAP that they had refunded the monies to the travel agent, that being expedia.ca.
i have since called Expedia in April 2021 and spoke to a guy called Jason who advised me that the funds are in process of refund.  He gave me an invoice number 0560791 with a transaction ID # TP 3736845722 for the refund of $618.62.  I have still not received my funds.
I booked this with expedia back in October 2020 it is approaching a year and i still have not received my money back to original form of payment.  I check my expedia account under coupons and credits and states the following.
TAP Portugal creditCA $618.62For IAN DOUGLAS GODBER only.Book by Sep 21, 2021Travel by Jun 16, 2022Issued for itinerary #7550648761353
why are you saying i have a credit when i have been told by TAP and Expedia i am getting the money returned to original form of payment which would be my mastercard ending 4651.
i want this issue dealt with immediately and advise me of when i will get my money back.
you should abide by your *Better Business Bureau rating A+* i would not like to revert to other means of getting my money back by advertising the fact you have not dealt with this matter earlier.
i look forward to hearing from you in the very NEAR future.
Ian Godber

16 June 2021
Unprompted review

Review of Revolut