Joffre Mclane

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at [email protected] for further assistance.

We’re really sorry to hear that you feel this way, and we appreciate you taking the time to share your feedback. However, we want to clarify that this is not true — our support team is made up of real people who are here to help, even if we sometimes use helpful templates to ensure faster responses and consistency.

We understand it can be frustrating to receive similar replies, especially when you're looking for specific answers, but please know that every case is reviewed individually and with care. If anything feels unresolved, we truly welcome you to reach out again — we’re here to support you.

If you need help, contact [email protected] for further assistance.

Hi there, we’re genuinely sorry you feel this way, and we appreciate you sharing your concerns. However, we want to assure you that your statement is not accurate. Our team includes real people who actively support and respond to user inquiries. While we do use templates to help address common concerns efficiently, each case is reviewed individually and thoroughly by a human.

We absolutely do not withhold compensation in exchange for your information.

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at [email protected] for further assistance.

Hi there — we’re sorry to hear you were frustrated, and we really appreciate you taking the time to share your feedback. Payments do cost money to send, and as outlined in our Terms, a $0.50 fee applies to cashouts under $10 to help cover that cost. If you cash out $10 or more, we cover the fee for you.

That said, you shouldn’t have to wait a full week — most direct deposit transfers take 1–3 business days to clear, depending on your bank. If it’s been longer than that, please reach out to us at [email protected] so we can take a closer look and help get things sorted.

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at [email protected] for further assistance.

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at [email protected] for further assistance.