AB

United States

Reviews

Review of CIT


Rated 1 out of 5 stars

Digital Deception

When I went to the account online (or on the app) to make a transfer an offer comes up for a higher interest rate. Very deceiving message because it cancels the transfer. You have to say no to the offer to transfer your money. I had to get an agent on the phone to explain that this was a retention offer. It doesn't say that.
Overall it has been a difficult digital experience and I am ending it today.

11 September 2025
Unprompted review

Reply from CIT

Hi AB, we're sorry to hear about your experience and don't like to see valued customers leave. If there is anything we can do to keep doing business with you, please let us know, and we'd welcome the opportunity to discuss. You can give us a call at 855-462-2652 or send us a private message on Facebook at (www.facebook.com/CITBank).

Review of Spring-Green Lawn Care


Rated 1 out of 5 stars

Billing when services are not performed is fraud

I received an invoice today from Spring Green Columbia City for 15.77 ounces of chemical. Problem is the video shows Jordan only stuck a flag in my lawn and left.
Samantha the office manager made up an excuse before talking to Jordan.

10 August 2025
Unprompted review

Review of The Home Depot


Rated 1 out of 5 stars

My experience with HD was a Clown Show

I called 844 number and requested a quote for toilet install. I was sent a quote by email and was told to call my local HD to act on the quote. So I did call my loco HD and was told Monica would call me back. On Tuesday when I did not receive a call I called my loco HD and was told if want to act on the quote I would have to come in to the store and pay for it.
I went to the loco HD and spoke to Lisa who told me they do not do toilet installs.
All that to say "Please Home Depot, Get your act together!"

8 June 2025
Unprompted review

Review of Frameo


Rated 1 out of 5 stars

Not worth your time or money

Company documentation says they are a software company and do not make the hardware. Then as you see from other reviews that the app is not very useful. If you want features you have to pay for a subscription.

My issue with the Frameo is that it will not connect to the internet unless the Frameo is positioned right next to the router. When I contacted support they told be to reset everything or use my phone hotspot. My phone hotspot behaved the same way. Support told me to contact my ISP.

There are other digital frames that do not have these issues.

24 April 2025
Unprompted review

Review of GM Financial


Rated 1 out of 5 stars

Last payment fiasco

I set up automatic payment to pay my car loan. They would not take the final payment automatically. I had to jump through hoops to make the final payment. Should be easy but GM financial made it difficult. There is no way to avoid a fee to use a credit card or ACH payment from checking. Not what I expected.

8 April 2025
Unprompted review

Review of Chubb (European Region)


Rated 5 out of 5 stars

Travel Insurance Easy quick claim. Surprised

Hospital visit in UK caused us to miss 3 days of cruise.
Chubb paid the hospital, for missed days, and the airline to catch up to the cruise.
When we returned to the USAI submitted a claim by email and was approved in less than 1 hour. I received a check in 9 days.

21 February 2025
Unprompted review

Reply from Chubb (European Region)

Thank you for taking the time to respond! We're really happy to hear you had a positive experience! Chubb CX Team

Review of DoorDash