Lack of integrity
I had a very poor experience attempting to sell an item due to extremely unprofessional customer service. The representative repeatedly bounced offers back and forth with no clear explanation or consistency, creating confusion and wasting my time. Decisions were made without proper communication, which made the entire process frustrating and unreliable.
What was most concerning was the complete lack of accountability. When I asked for the representative’s name for reference, he refused to provide it. That alone reflects a serious lack of professionalism, transparency, and character. Customers should not be left dealing with someone who refuses to identify themselves while handling transactions.
This experience significantly lowered my trust in this service. I would not recommend it to anyone expecting clear communication, accountability, or basic professional standards.
Reply from PayMore Stores - Sell Electronics for Cash
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration and lack of clarity you encountered. That is not the level of professionalism or transparency we strive to provide. Clear communication, consistent evaluations, and accountability are extremely important to us, especially when customers are choosing to sell electronics for cash.
Our team will be reaching out to you directly to better understand what happened and work toward addressing your concerns. We appreciate you bringing this to our attention and the opportunity to improve.