Returned my items because I was…
Returned my items because I was unsatisfied and disappointed with the quality for gaming use. They still won’t give me a refund and it’s been 2 months. Have stopped responding to my emails. Tried to dispute with PayPal and they are no help either because the return label soundbrenner gave me has been removed even though I have the number and it shows it returned and received. Don’t buy from this awful company.
Reply from Soundbrenner
Thank you for bringing this to our attention, Michael. I’m sorry for the frustration this situation caused and for the confusion around the return and refund process. I can confirm that your return has been fully processed and the refund has been issued. If anything still looks off on your end, please reach out to our team at [email protected] with your order details and we’ll make sure everything is resolved quickly. If this addresses the issue for you, I’d really appreciate it if you’d consider updating your review.
Best,
Florian Simmendinger
Founder and CEO of Soundbrenner