Terri

My host cancelled on me AFTER I arrived for my vacation. VRBO said that they "had my back" and would "not leave me stranded". I traded a three bedroom, 2 bath home with a yard, a washer and dryer and full kitchen, for a hotel room because that's all that was available at the last minute in Tampa. VRBO PROMISED they would refund my $850 and give me another $850 to cover the replacement property. After I got home and submitted my receipt, they DENIED my claim. I could have stayed for free with family, but I didn't want to be a burden, so I believed VRBO and they LIED.