Trade Inn has the absolute worse…
Trade Inn has the absolute worse customer service i have ever experienced. They provide no phone number and emails are ignored. my parcel has been in transit for 2 weeks with no update despite claiming a one-week delivery. Their returns policy is also a load of shit, having people wait weeks for nothing. I will not be using this company again. Complete scum
Reply from Tradeinn
Dear Customer,
We are sorry for this inconvenience, if you have received a wrong/ defective/ incomplete product or simply want to return it you would need to open a return request through your account please.
Please log in to your account using your email address and password on the upper right hand side of our website and select My Orders. Then click on the order, select the reason that best suits the situation and follow the instructions.
If you need any further information or assistance, please contact our customer service by sending an email to [email protected].
Our apologies again for the inconvenience.
Best regards