Bioeva Recensioni 26

I am shocked with these review, every single time i order I receive my package, it can take a week or two but that’s because it’s from America. Never have I ever had a bad experience with them

I am quite shocked at the reviews as I’ve been using this company since 2016 never had a problem progesterone and esterol I have they even replaced one a couple of months ago as it wasn’t in box always replied and always received my products takes 1/2 weeks but depends on post (comes from america) so it’s to be expected …

Commande livrée après 1 mois, j’ai du payer 20 euros de frais de douane. Le service client a gentiment proposé de donner le montant de ces frais en carte achat sur leur site mais uniquement contre facture , mais il m’a été impossible d’obtenir une facture pour les frais de douane. De plus le site n’est pas basé en Europe ce qui n’est pas précisé ..

This year I have placed two orders of Artichoke pills the first arrived perfectly, the second which I placed on the 13th of May never arrived, according to UPS tracking system the product was detained at Mexican customs for containing illegal substances. I have now been charged with a new order . If the product is to be detained again I have lost money on both orders. There is NO way to contact them even though on the web page it says that if needed one can contact them through mail, they do not give an address. I wish to cancel the automatic order and have my money returned.

They send from US though they have and name themselves Bioeva Netherlands, they don't have the paper and once the order arrive you are asked by postNL to pay about 11 euros for receiving your order.
I have asked them to pay those or it will be sent back, i have contacted twice the website without any reply, this website is a SCAM !
Order N 44206312 in case they ever give a damn here.

Biovea pour la Suisse est un véritable site internet qui envoie ses commandes de l'étranger (pour moi les USA) en environs trois semaines. J'ai tous reçu en périodes de fêtes, il n'y a eu aucuns soucis avec eux et le numéro qu'ils m'ont donné était traçable à la fois sur TrackingMore et sur le site de la Poste Suisse. J'ai eu une très bonne expérience et vu tous les commentaires négatifs j'avais peur que ce soit un scam, ce qu'il n'est vraiment pas.
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Biovea for Switzerland is a real website that sends orders from abroad (USA for me) in about three weeks. I received all my orders during the holiday season, there were no problems with them and the number they gave me was traceable on both TrackingMore and the Swiss Post website. I had a very good experience and considering all the negative comments I was afraid it was a scam, which it really isn't.

Vorsicht,meine Bestellung wurde vom Zoll beschlagnahmt u.wird laut Zollamt auch nicht ausgeliefert.
Mehrmale Anfrage mit Mail über Rückerstattung meiner PayPal Zahlung wurde ignoriert.
Achtung Abzocke !!!!!

You will see a lot of bad reviews but the site is “legit” and isn't a blatant scam. First of all this company is not UK based it is US. I ordered melatonin to the UK and it took nearly 2 months (long delivery) didnt have any customs issues however ( dont order it your from republic of Ireland strict customs) Would i order from here again probably not but maybe if there isnt a better option. Just know what products are legal in your area and if it isnt legal then there is a chance of it getting destroyed if the customs are strict and dont blame the company for that.

Horrível! Quase 4 meses à espera da encomenda e depois de vários e-mails a reclamar, sempre com a mesma resposta: por favor aguarde mais um pouco.... Ainda bem que paguei por Paypal e consegui reaver o meu dinheiro de volta. Foi a primeira vez a encomendar neste site e sem dúvida não haverá uma proxima vez.

My review for the Bioeva Progesterone cream was not published on their site so I am writing it here for full transparency since they clearly do not publish honest reviews and only select good reviews for their products.

Firstly, this is not a UK based site as it makes out and products purchased are shipped from the US. This is totally misleading for UK consumers.

I purchased 2 bottles of their progesterone cream and a few days later was given a tracking number that it had been shipped. However, 2 weeks later nothing arrived and it was showing as being shipped from the US and stuck in customs! I wrote to customer service twice about the fact that it is 1. totally misleading to brand the site as a UK based site leading customers to think they are ordering locally. And 2. When will the items may actually arrive and will I be charged customs tax? I received a less than satisfactory reply to check the tracking number and completely ignoring the first point made. When my items did finally arrive the progesterone bottles looked cheap and bulky, with unclear instructions on the dosage. All it says is one pump daily. One pump could dispense anything from a pea size to a huge amount 4 times that. For a health product it is really unsatisfactory given that the amount of progesterone is key in hormonal treatment. This is also a weak strength of progesterone at 20mg. I used to see a US based naturopath who recommended a 40mg strength progesterone cream in a measured dispenser pump to regulate my periods peri-menopause. This Bioeva cream you really do not know how much you are using.

Be cautioned of this website. I am not very trusting of the brand or their products and will not be ordering from them again.

This company is a scam. Wont refund me my money and will only add credit to my account. this would normally be acceptable, however I have now discovered that most of their products will be detained in my country- just like my order was and had to be destroyed by customs. Explained this situation, and told them what was the point in adding credit to my account when I cannot buy anything anyway? Customer service is TERRIBLE!!! AVOID, AVOID AVOID. Will be seeking legal help over this matter. Order number 42518523

This is my 2nd review still no delivery I can’t imagine how many times this company have taken money from people and not delivered the goods they must be making a fortune
I did have a reply asking for my order number to rectify however I did not here back
I do intend to look into this further as I do not want them to continue doing this to other customers

Still waiting for my refund!

Made an order on April 3rd. The package was never shipped until i wrote customer support. When the package arrived in DK it was held in customs, as Bioeva ship from the US without informing customers. So i refused to accept the package and it was shipped back.

Now Bioeva refuse to refund my money, eventhough the package was sent back early june.

Lack of information, poor customer service, slow delivery and horrible refund process.

Red Flag
I placed an order on the 27th May however it is not possible to track the item with the tracking code the company provided. I sent them the tracking screen shot of the invalid tracking code on the 2nd June but received no response. The money is taken of my account, tracking code does not work and not a proof that it is being sent. No response whatsoever. Are these people scammers? is this a legitimate company? I will reverse the charge and file a complaint with UK authorities. I would avoid.

Last time you asked me my order number here as if I could reply to you here. You failed to tell me how I should do it. It is almost as if you want to appear you are trying to help but won't provide a way how.

ORDER #:41507405

I already tried reaching out via your support email and got no replies to this date. Either refund me or tell me where my order is ASAP.

Mérite même pas une étoile tellement il sont malhonnêtes ! J'ai fait une commande d'un produit uniquement parce qu'il était soi-disant en"stock" mon c..! Je me suis fait embobiner car le produits étais en faite au états-unis et vue les circontence actuel, je vous laisse imaginer l'attente mais surtout ma frustration. Le pire c'est que je leurs ai laisser une chance de se rattraper en leurs demandant un geste commercial. Résultat, ben rien du tout. Service clients : NUL, NUL, NUL !!!

ok so I have been using Bioeva for over 10 years now and not had many problems unitl this time, so I ordered my usual products on 11.2.20 2 weeks later no delivery I checked the tracking and there is no inofmraiton after 12.2.20. I emailed 4 times to the customer service, no answer so I managed after much effort to get a telephone number who tell me my order number is not recognised, my credit card details are not recognised and belong to someone else entirely?? The woman just kept saying please ring back, please ring back. So just absolutely fobbed off.

Bioeva my order number is 40907639 which the woman said does not exist? I have your email confirming it?? And my tracking number is: 822007 40439723 35584. The woman also said she couldn't locate it from a tracking number? Rediculous. My order is worth £46.81 and i cannot afford to be that out of pocket. Please get this sorted and if so then reimburse me my money. If this is not sorted asap then you have lost a customer that has been with you for over 10 years

Acquisto fatto in data 29.11.2019. Prodotto mai ricevuto e ampiamente sollecitato via mail.
Tale società risponde con mail in automatico dicendo che provvederà al rimborso non appena la merce tornerà presso la loro sede. Sono passati 3 mesi da quando hanno incassato i soldi.
Provvedo a denuncia presso la Polizia Postale. Fate altrettanto che così intervengono rapidamente.

Schriftverkehr mit Biova über deren Kontakformular. Reklamation das Pumpmechanismus der Estriol Creme nicht funktioniert. 1. (Original)Antwort:
Wir bitten Sie uns ein kleinen Video, per E-Mail, mit den Produkt, wo zu sehen dass die Pumpe nicht funktioniert und wir werden Ihnen ein Ersatzprodukt schicken.
Wir entschuldigen uns für dieses Vorkommen und danken Ihnen noch einmal für Ihr Verständniss.
Daraufhin habe ich geschrieben, dass man kein Video über ihre Seite herunterladen kann und direkt versendete E-Mails an die Firma Bioeva (com) zurückkommen. Ich bat um eine E-Mail Adresse außerhalb des Kontaktformulars.
3.(Original)hier einkopierte Antwort von Bioeva: vielen Dank für Ihre E-mail.Es kann sein, dass das was Sie aufgenmmen haben, ist ein längerer video. Sie brauchen nur ein paar Sekunden zu filmen, als Sie die pumpe drücken und nichts herauskommt. Leider das ist unsere einziege E-mail Adresse die für unser Kundendienst verwendet werden kann. HABE DANN GESCHRIEBEN, DASS ICH ES BEI FACEBOOK GESENDET HABE, da auch ein kurzes nicht über das Kontaktformular funktionierte. Darauf wurde nicht eingegangen, stattdessen bekam ich diese 3. Antwort: Im moment können wir keine Ersatzsendung einleiten, sondern nur, nachdem Sie uns den Video schicken, Ihnen den Betrag der Creme rückerstatten.
​Siw können jederzeit eine neue Bestellung aufgeben.
​Wir entschuldigen uns vielmals für die Verspätung und für etwaige Unannehmlichkeiten. Vielen Dank für Ihre Geduld. Übrigens hatte ich die Bestellnummer bei meiner ursprünglichen Bewertung hier nachgetragen. Leider keine Reaktion seitens der Firma. Schade!
​Inzwischen ist mein Video endlich gesehen worden und man möchte mir mein Geld zurück erstatten. Daher habe ich nun meine Bewertung auf 3 Sterne erhöht. DAS GELD WURDE NUN VON BIOEVA ERSTATTET und man entschuldigte sich. Also alles wieder ok. Hat nur leider viel Zeit, Schreiberei und Nerven gekostet.

effettuo acquisti ormai da anni su questo sito, il materiale è sempre arrivato in perfette condizioni, certo i tempi non sono brevissimi, il problema però è che ora l'Inghilterra è fuori dall'Europa e i pacchi sono sdoganati subendo una tassazione per l'importazione. Personalmente cercherò di acquistare su altri canali perchè così facendo la convenienza non c'è più.

TRUFFA!!!!!! Come nelle recensioni che purtroppo ho letto troppo tardi anche a me non è arrivato un pacco ordinato il 14 ottobre 2019, a distanza quindi di 4 settimane.Anche il mio è fermo in dogana e non spettava certo a me conoscere i problemi di un eventuale trasporto. Ho contattato via email più volte senza nessuna risposta e il numero verde è irraggiungibile. Siete truffatori che vi siente tenuti i soldi anticipati.