casiny.com Recensioni 184

TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Casiny is an awesome Casino. Their withdrawal via Bank Transfer is lightning quick. I won several times at Casiny and withdrawal was never a problem. I enjoyed playing at Casiny. The website is u... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Love the app just abit annoyed that my account isn't working and Ive been waiting over 24 hours for it too be fixed and still hasn't

Valutata 2 stelle su 5

It was a good site to begin with, fast withdraws and very easy. But as soon as I won something big. There was delay after delay, same thing over again. I then got told to cancel my withdraw as the amo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Casiny has been the only website I play on if I want to jam in the comfort of my own home. Their online chat is amazing always on point with any questions I have. The withdrawal process has been super... Leggi di più

L'azienda ha risposto

Eseguiamo dei controlli sulle recensioni

Dettagli dell'azienda


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

184 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Casiny is an awesome Casino.

Casiny is an awesome Casino.

Their withdrawal via Bank Transfer is lightning quick. I won several times at Casiny and withdrawal was never a problem. I enjoyed playing at Casiny. The website is user-friendly so it is easy to navigate. I would play on Casiny nearly everytime I got the chance. I only stopped playing there because everytime I asked for free spins they would tell me I am not eligible or there isn't a bonus in my account. This is despite having deposited numerous times. Other then this small issue, Casiny is a trustworthy Casino.

Casiny deserves a high recommendation because it is an awesome Casino.

4 febbraio 2026
Logo di casiny.com

Risposta di casiny.com

Sisilili, thank you for your high recommendation and for taking the time to share your experience with us.

It is great to hear that you find our platform easy to navigate and that you have enjoyed our quick withdrawal process. We also take note of your feedback regarding bonus eligibility. While these offers are based on specific account criteria, we truly value your loyalty and will certainly share your comments with our team as we look to improve.

We are pleased to know you consider us a trustworthy place to play and we hope to see you back on the site.

Casiny Team

Valutata 5 stelle su 5

Dan is my new vip manager finally…

Dan is my new vip manager finally getting communication couldn’t ask for anything more most humble and open minded guy willing to work with you

4 febbraio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Kyriacos, it is fantastic to hear you are enjoying the communication with your new VIP manager.

We are lucky to have Dan on the team and we will be sure to pass your kind words along to him. Our goal is always to provide that personal and helpful service you mentioned, so we are thrilled to know you are feeling well looked after.

If there is anything else you need as you continue playing, please let us know.

Casiny Team

Valutata 5 stelle su 5

Casiny Review

Used Casiny for the last 2 years, multiple withdrawals, mostly in the account within the day, like all casinos you have days you don't win, that's gambling.

28 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thank you for sharing your experience!
We really appreciate you being with Casiny for the last two years. It’s great to hear your withdrawals have been smooth and that payouts often land within the day. Casino games come with highs and lows, and results can fluctuate.
If you ever need anything or have a question about your account, our team is here to help

Casiny Team

Valutata 5 stelle su 5

Easy to use site and very generous…

Easy to use site and very generous offers

15 gennaio 2026
Logo di casiny.com

Risposta di casiny.com

Thanks for the great review, nathynsofa!
Really happy to hear you found Casiny easy to use and that you’re enjoying the offers. If you ever need a hand with anything, our support team is ready to help via live chat or email

Casiny Team

Valutata 2 stelle su 5

Frustrating & Disappointing!!

It was a good site to begin with, fast withdraws and very easy. But as soon as I won something big. There was delay after delay, same thing over again. I then got told to cancel my withdraw as the amount was too big, and was only allowed to withdraw a certain amount this month. However, the withdraw amount is still pending and I’ve been following up getting the same answers (that they will make it a priority, and take it up with managment) but I’m still waiting. I’m having to follow up 3/4 times a day. Very disappointing. This site is happy to take your money, then as soon as you win something huge it becomes a mission to withdraw.

20 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thank you for your review, Tino, and we’re sorry for the delays and frustration this caused

We’ve reviewed your case and can confirm you were advised that a monthly withdrawal limit would apply, and a withdrawal was processed successfully after that. We’ve also confirmed you can now proceed with withdrawing your funds without further issues

For any further help, please message our team on live chat from your account

Casiny Team

Valutata 5 stelle su 5

Really good site

Really good site , trustworthy, vip managers are brilliant they really look out for you the bonuses are awesome , and best yet they look out for you .
Fast with response which is great .
And a huge variety of games .
Would recommend!

21 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Abbey, thanks for the lovely review

It’s great to hear you’ve found the site trustworthy and that our VIP team has been looking after you with bonuses and support when you need it. We’re also glad you’re enjoying the game variety and the quick responses from the team.

Appreciate the recommendation and hope you keep having a great time with us!

Casiny Team

Valutata 5 stelle su 5

Number 1

Casiny has been the only website I play on if I want to jam in the comfort of my own home. Their online chat is amazing always on point with any questions I have. The withdrawal process has been super quick its insane. If you want to play online i would recommend casiny.

22 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Candice, thank you for such a lovely review!
It means a lot to hear Casiny is your go to when you feel like a session from home, and a big shout out for mentioning the live chat team. We are also happy to hear withdrawals have been quick for you. We really appreciate the recommendation, and if you ever need anything, just reach out.

Casiny Team

Valutata 5 stelle su 5

New Zealand withdrawal process

In New Zealand. Deposited funds 15.1.2026 of $20 using my personal debit card tied to my bank acc, won $220. Cashed out 16.1.2026. Received funds to my account 21.1.2026. Taking the weekend into consideration, that's a 3 business day turn over.
My calculations are,
1st business day activates withdrawal from Casiny including processing to the same account as my deposit.
2nd business day my bank received the transaction and processed payment.
3rd business day 10am my bank initiates payment. 10.01am withdrawal complete. Clearly states on Casiny platform withdrawal completion requires 5-7 business days to complete, pending your banks processing times. Clear concise formative support instructions. Impressed as other interactions with online Casino's have taken way longer often with hidden requirements.

Update 28.1.2026

Cashed out 10pm 26.1.2026
Received funds 10pm 28.1.2026
Times for withdrawal getting quicker
Will update when withdrawal amounts are in excessive

Very Legit casino

21 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Francis, thank you for the feedback! It is great to hear your withdrawal landed successfully and that the steps were clear from start to finish. We put a lot of effort into keeping payouts and guidance straightforward, so we really appreciate you sharing how it played out.
If you ever need a hand down the track, our support team is always happy to help.

Casiny Team

Valutata 5 stelle su 5

Great VIP customer service

I was having issues and speaking with different people to resolve this regarding verification for over days. I was very close to deciding that I would stop using Casiny however after contacting Chey, my experience turned right around. Just one conversation and she resolved my issue in less than an hour. I really appreciate her amazing customer service, regular contact and she is the reason I will continue using Casiny instead of other services. Thank you again Chey.

2 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thank you for the lovely feedback, Tiah.

We are sorry you had a rough time with verification at first, but it is great to hear Chey was able to step in and get things sorted quickly. We will make sure your kind words are passed on to her.
Thanks again for choosing Casiny, and we are here anytime you need us.

Casiny Team

Valutata 4 stelle su 5

I have been having issues for over two…


(To be fair after a little back and forth it has arrived to my account within a day, therefore I’ll change my review)

I have been having issues for over two days regarding my withdrawal. It is not even a big amount.

I have been left extremely frustrated by the lack of support received during this process. I have tried on multiple occasions to withdraw some funds. My transfers kept bouncing back to my Casiny account.

I contacted live support. I was told there was a system error regarding withdrawals. This has been for 2 days. I have been given no roadmap, no help. All I receive is generic answers.

I followed up by email, the same scenario, robotic copy and paste reply’s, 0 help.

It is not even a big amount, it is just the principle of it at this stage. I would like this issue resolved as I have had it. I am an avid player and when I do on the off chance win, I would at least like to get my cash.

(To be fair after a little back and forth it has arrived to my account within a day, therefore I’ll change my review)

11 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thank you for your review, Cian. We are sorry for the frustration you experienced and for the way your enquiries were handled.

We have reviewed the withdrawal activity linked to your feedback and can see that the most recent requests have gone through successfully. Some earlier attempts were missing the required withdrawal details, which meant they could not be actioned.

We are also looking into the support interactions you mentioned, as we do not want responses to feel generic or unhelpful. If you need any further assistance with withdrawals, please reach out via live chat or email [email protected]
and we will help.

Casiny Team

Valutata 5 stelle su 5

I am new here and have already…

I am new here and have already deposited a lot of money. I finally had a big win 4 days ago and I am still waiting for my withdrawal. They asked for additional KYC information which is understandable as all casinos do! I waited another 24 hours just for them to look at my verification and they told me I was missing 1 more piece of information so I uploaded it. Now I’m still waiting…. There withdrawl policy says UPTO 9 hours which is why I started playing here because it seemed like they do fast withdrawls.
It’s annoying how they take so long to verify accounts yet you can deposit no problems without verifying your account.
I contacted live support and they keep saying the same thing “we have expedited your request” but I know they haven’t.
I will keep yous updated and change my review to 5 stars once they approve my withdrawl but so far it’s a good site to play, very clean and nice wins. Just annoying when it comes to the withdrawl process. :)
(Update my account was verified within a few hours and the funds were also in my account) actually a really good casino! :) thanks casiny.

11 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thank you for your review, Claudia. We appreciate you sharing the full experience.

We are sorry for the wait and the additional steps you had to complete during verification and your withdrawal. We are glad to hear the remaining checks were completed and that your account and withdrawal were sorted.

Thanks again for choosing Casiny, and if you ever need a hand, our support team is here to help.

Casiny Team

Valutata 5 stelle su 5

Highly recommend it & Legit

Honestly after seeing so much good feedback i decided to give it a go and let me tell you with only $50 deposit i had withdraw over $1000's with only a month of playing, Its fun and safe and a chat team who are willing to help you thru your rookie errors i would highly recommend it to anyone who has a midnight craving of the pokies lol

25 dicembre 2025
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thank you for the awesome review, Lani!
We are really happy to hear you felt safe on Casiny, had a great time playing, and that the chat team was able to help along the way. We appreciate the recommendation and hope you continue enjoying the games.

Casiny Team

Valutata 1 stelle su 5

40 odd spins at $2 a spin without a…

40 odd spins at $2 a spin without a single pay, not even 10cents. Around the 45 spin mark ($90 down) i won $5. I rate luckyhills way above casiny.

7 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thanks for your feedback, Joel. We are sorry to hear your session felt rough. Outcomes on slots are random on every spin and results can vary a lot from session to session, so a short run can feel especially unlucky at times.
If you need a hand with anything, please reach out via live chat or email [email protected]

Casiny Team

Valutata 4 stelle su 5

It should have been a 5 star review

Have enjoyed all the games I have played. Small amounts were paid out within a hour, then I hit $400, $400, and a $1652. Took 4 days back and forth with customer support to finally get verified. Then told will be escalated to finance team and will hear back with a email from finance when it will be paid. But yet nothing. Little disappointing to have this happen as the casino is really fun. Hopefully they can fix this up asap and I will continue to play their games

2 gennaio 2026
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thank you for taking the time to leave a review. We are glad to hear you have enjoyed the games, and we are sorry the follow up around your verification and withdrawal has been disappointing.

We requested further information on Trustpilot so we could review your case properly, however we did not hear back within the set response window. If you still need assistance, please reach out via live chat or email [email protected] and our team will help you from there.

Casiny Team

Valutata 1 stelle su 5

Absolutely appalling casino

Absolutely appalling casino. Before I ever deposited money I made sure my account was verified the 3 times I’ve withdrawn only smaller amounts have taken about 12 hours to process but I just won a higher amount and was asked to re verify my account which I done almost immediately it’s now been 4 days and still nothing. The documents I uploaded still havnt been looked at and my withdrawal is still pending and it’s been 4 days. Everytime I email and ask them what’s happening they tell me they are having a high demand of verifications but let’s face is 4 days and still not even a slight update is crazy! I spent thousands and thousands of dollars on this casino and the one time I withdraw a high amount they ain’t responding or doing anything to process the payment. As of today I’ll be posting on my TikTok account that has 15.4 million followers warning everyone not to use this casino if they ever come across it because its absolutely unfair that they can do this.

31 dicembre 2025
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thank you for your review. We are sorry to hear about the delay with your verification and withdrawal.

We did request additional details through Trustpilot so we could locate your account and review the situation, but we did not receive a reply within the available time frame. If you would still like us to look into this, please reach out via live chat or email [email protected] with your account details so our team can assist you.

Casiny Team

Valutata 5 stelle su 5

easy to use ok

2 gennaio 2026
Logo di casiny.com

Risposta di casiny.com

Thanks for the review, Todd!
We are happy to hear you found Casiny easy to use. If there is anything we can do to make your experience even better, feel free to reach out anytime via live chat or email [email protected]

Casiny Team

Valutata 3 stelle su 5

Verification and withdrawal times

Newly registered. Iv deposited successfully and player a few slots with no issues. Im now currently in the process of KYC verification and have a pending withdraw. This will be a good test to see how fast, Hassel free this whole process is. I used crypto which should be the fastest way to deposit and withdraw. Hoping this not to drag out. I will edit my review and stars once I have a outcome!

**Update**
Verification was fairly simple and was approved within a few hours. withdrawal though is still in "pending" status after over 12 hours which is kind of discomforting... I have reached out to support multiple times and they tell me "sorry our hands are tied. It's being handled by another relevant, all we can do is follow up"
Heads up Casiny! If you can fast track you withdrawal process similar to how your deposit process is (go figure🥴) you would have the same customers depositing again faster!

31 dicembre 2025
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thanks for the update, Matthew.
We can see your KYC verification has been approved, and only proof of payment is still needed to complete the process. We have already flagged your pending withdrawal with the relevant team so it can be reviewed as soon as possible.
If you need any help providing the remaining document, please reach out via live chat or email [email protected]

Casiny Team

Valutata 1 stelle su 5

Scammers. They will with hold your winnings and delay withdrawal for as long as possible

They have placed my account on a "Take a break" for 1 month without confirming with me i wanted to do that.

I have 2k balance in my account and i have been waiting 11 days for them to withdraw those funds as i cannot access it any other way.

Just keep getting told they are waiting for the relevant department to update them.

I have had to contact their gaming license authority just to help me in getting a resolution as they dont want to pay out my remaining balance since they locked my account without my consent.

DO NOT USE THIS CASINO. BUNCH OF SCAMMERS HOPING YOU WILL JUST GIVE UP AND LET THEM KEEP THE MONEY YOU TRY WITHDRAW.

**Update** withdrawal received however only after Tobique Gaming License Advisory Group got involved, still would not recommend gaming here.

25 dicembre 2025
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Thanks for taking the time to share this, Mick.
We have reviewed your account and can confirm the one month Take a Break was applied following your request in chat. We can also confirm your pending withdrawals were manually processed earlier today, and our team is checking the full withdrawal history to make sure everything is fully resolved.
If you still have any concerns, please reach out via live chat or email [email protected] and we will be happy to help further.

Casiny Team

Valutata 5 stelle su 5

I don’t usually leave reviews

I don’t usually leave reviews, but Casiny genuinely deserves one. I’ve had nothing but positive experiences with them, and the way they look after their VIPs really stands out. You actually feel valued, not just like another number.
Trust is a big thing for me, and Casiny has earned it. I’ve tried other platforms in the past, but none come close to the level of reliability and care I’ve had here. Because of that, I wouldn’t consider going anywhere else.
I’m more than happy to recommend Casiny and will continue to stay loyal to them. Shoutout to the whole team but particularly my main guy Frank who always goes above and beyond for me.

18 dicembre 2025
Non scritta su invito
Logo di casiny.com

Risposta di casiny.com

Your review really made our day, Summit!
We are delighted to hear that your experiences at Casiny have been so positive and that our VIP care helps you feel genuinely looked after rather than just another account. Trust and reliability are very important to us, so knowing you rate us highly in those areas means a lot to the whole team.
Frank will really appreciate the shout out in your review and we will be sure to pass your kind words on to him.
Thank you for your loyalty and for recommending Casiny to others. If there is ever anything you need, our support team is always available via live chat or email

Casiny Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più