uk.callie.com Recensioni 6.217

DO NOT FALL FOR THE ADS. This company operates a massive network of "clone" websites to trap customers. I ordered a Christmas gift from Getnamenecklace, but they are the exact same operation as Photosfeel, Soufeel, and many others.

They use a virtual office address in London (71-75 Shelton Street) to appear like a UK-based business, but they are an overseas operation that ignores UK consumer laws.

They promised a 4–6 day delivery. It took 13 days, arriving long after Christmas. In writing, they offered a 70% refund if I returned the item.
​ As soon as I accepted, they changed their tune, claiming "no returns on custom items" and lowering their offer to a measly 10%.
​They rely on people not realizing that Soufeel, Photosfeel, Namenecklace.com, and My Name Necklace are all the same deceptive entity. They hide behind these different names so that bad reviews on one site don't stop them from scamming people on another. Avoid them all.

Ordered a necklace guitar shaped with a personalised picture in the ball the ball that the picture is in is so small unable to see the picture definitely not worth the money I paid for it.
People beware don't buy from this company.

Terrible shop. I purchased from this shop and ordered a personalised 'Our Story So Far' print. The design came out completely different to what I had in mind and the quality of the paper and resolution was so bad that the lines were so blurry I couldn't make out what the text said!

DO NOT BUY FROM THIS SHOP!!!!!!

Easy to Order and quite quick delivery, My Order if I could would giveit 10 stars, it’s so beautiful and exactly what I wanted.
To be honest it made me cry it’s that beautiful. Thank you Callie.

Ordered a purse for our daughter, added the two cats with their names. Easy to order and good quality.

Delivered on time.

So after buying a proper ring gauge the ring is too small

BEWARE THRY ARE CHINESE COMPANY NOT IN THE UK! Ordered two sets of pj bottoms with pictures of dogs they came and were tat!! Only use was the bin! Never responded to messages went through PayPal and resolution centre and got my money back! Never buy from this company it’s a joke!

Ich habe bei bekommenamenskette.com bestellt, weil mir schriftlich garantiert wurde, dass die Ware spätestens am 23.12.2025 geliefert wird. Diese Zusage war für mich kaufentscheidend, da es sich um Weihnachtsgeschenke handelte.

Tatsächlich wurde das Paket laut Aussage des Unternehmens erst am 26.12.2025 versendet. Weihnachten war also längst vorbei, die Ware damit für den vorgesehenen Zweck wertlos. Das ist ein klarer Vertragsbruch.

Der Kundenservice reagierte mehrfach nicht auf konkrete Einwände, sondern schickte ausschließlich standardisierte Textbausteine, widersprüchliche Erklärungen zu Lieferzeiten und unzumutbare Vorschläge (z. B. zusätzliche Zahlungen oder wochenlange Wartezeiten).
Teilweise wurde ich sogar mit falschem Namen angeschrieben, was den Eindruck von mangelnder Professionalität weiter verstärkt.

Anstatt Verantwortung zu übernehmen, versuchte das Unternehmen, Kosten abzuwälzen und eine vollständige Rückerstattung zu vermeiden – trotz nicht eingehaltener Liefergarantie.

Fazit:
Wer sich auf zugesagte Liefertermine verlässt – insbesondere vor wichtigen Anlässen wie Weihnachten – geht hier ein hohes Risiko ein. Ich kann diesen Shop nicht empfehlen und rate dringend zur Vorsicht.

Ordered a personalised guitar pick holder. Item poorly made, drawer didn’t open and picks missing. Company making excuses and inferring that I’m unable to work a drawer properly, not taking ownership of poor product or responding to requests for me to return. Expensive mistake. Buyer beware.

Dicen q han tenido un problema en al entrega y q no han podido entregarlo pero nadie ha venido a casa ni han llamado. No hemos salido aposta y m ha llegado un email con la incidencia pero nadie vino a casa. Te prometen q llega antes de navidad pero es mentira. Estoy esperando dos regalos para esta noche y nada

Horrible!! Be aware!! I ordered my whole family the Christmas sacks and they look nothing like the photos. Awful. The colour is completely different and the quality feels so cheap. Extremely disappointed and wish I would have researched more on the company before spending so much on such poorly made items. Be aware and do not buy from this company. Overpriced and poorly made.

Purchased a personal necklace with initial & picture inside necklace, no picture, and no response to my emails, where do I complain?

Never ever buy from this company. I ordered a blanket that said I love you mama Bear and then my grand daughter's name. She is 2 and this was to be a gift for her mummy for Xmas. Never showed up and the website now not showing my order. In fact, it has changed to showing under returns and states refund. Still waiting for the refund and no more communication whatsoever. Never returned anything as I never received it. Also states under my tracking that is is at Manchester airport and has been since 14/12! Absolute scam. To do this at Christmas is disgusting. Any time of the year is bad enough.

Awful customer service. Ordered for delivery 19th. Company sent a message via Facebook to advise they had cancelled issued a refund and to allow 3 working days.

When I contacted again after 3 days they said they couldn’t issue a refund as id requested a partial refund which was obviously untrue because why would I request a partial one?

To make things worse they have now told my bank that this was felivered and apparently “provided evidence”so I’m unable to claim through them. This has been done fraudulently as the order has never even seen sent and this shows processing. Absolute scam

The website is a scam, I believed I had ordered an 11 piece chopping board set at £39 but received 4 small coasters (very expensive for £39). They said that was what I had ordered and offered me 50% discount if I reordered the correct item. There was no way I could order just the chopping board set, you can only order the set if you order the coasters as well £79. Also the only way I could get the 50% discount was to order at full price and then they would refund 50%, I worry that this is yet another scam to get further money. Don’t trust this seller

Absolutely useless been waiting 2 days for them to resolve why I haven’t reserved my parcel got told by them I need to contact the delivery company I have they said it’s been delivered trough my letter box witch is wrong I haven’t received anything emailed callie uk twice still no response messaged on face and I’m been told to wait not one person is helpful for a store that says uk callie but comes from china that ain’t uk then is it

Cheapest junk I have ever seen should not be allowed to sell anything!! Do not buy from this company WHY IS NO ONE LOOKING INTO THIS COMPANY??

I ordered a golf ball stamper for £24.72 (paid for through PayPal…I could see this amount pending on my account). They kept emailing me asking if I wanted to add ink to the order, which I thought was strange as it looked to come with ink, so didn’t reply. Then they emailed asking me to confirm I still wanted to go ahead with the order. I simple said yes I did….the next day a payment of £24720 was set up on my bank account as a DD!! Obviously I did not have this amount of money and my bank sorted it, but it blocked my bank account and I did not have access to my funds whilst this was sorted.
I always keep my receipt emails and it definitely said £24.72 on the original one received. I have since looked at it and it has the £24000 odd amount!! Please AVOID this company!!!
They have since been emailing me asking why I blocked the payment!!! Beggars belief!!

I ordered & paid for a personalised blanket on 25th November as a Christmas gift but haven’t received it and I have now been told it has been lost.
I have been back & forth for a while between the carrier & Callie & have got nowhere.
The carrier is telling me to contact Callie & Callie have said basically there’s only so much they can do.
Callie said they could remake the gift I then asked for confirmation that I am not going to be charged a second time as I’ve already paid once & received nothing from them.
Now after sending e mails everyday I’ve heard nothing from Callie since Saturday 13th December.
Really disappointed & out of pocket!

They denied receiving order from me yet took the payment from my bank. There customer service number did not connect. When after three emails and several chats and only getting the same automated responses or no response I asked to speak with a person but was told they do not have any telephone customer service. So my current situation is no Christmas present for my granddaughter and not able to get my money back