WinShark Recensioni 163

Risposta di WinShark

5 ago 2025

Dear stefano,
Thank you very much for taking the time to share your feedback.

We’re truly sorry to hear about your concerns and any frustration this situation may have caused. Please rest assured that your withdrawal request has not been overlooked. Our Financial Department has already reviewed and processed your request, and a notification regarding the payout date has been sent to your registered email address.

We kindly ask you to check your inbox, as well as your spam or junk mail folder, in case the message was filtered there by mistake. The email contains important information about the expected payout time and any further details you may need.

Should you have any additional questions or if anything remains unclear, we are here to help. Please don’t hesitate to reach out to our support team at your convenience.

Just as a reminder, our Financial Department operates from Monday to Friday, between 09:00 and 18:00 (GMT+3), and all withdrawal requests are processed during these working hours.

We truly appreciate your patience and understanding, and we remain at your disposal for any further assistance you may require.

Warm Regards,
Winshark Team.

Risposta di WinShark

23 giu 2025

Dear Giullia,
Thank you for sharing your positive experience with Winshark Casino!

We’re thrilled to hear that everything went smoothly—from logging in with Google to receiving your welcome bonus and enjoying a seamless deposit process. It's great to know that you found the platform convenient and easy to use.

Should you ever need assistance or have any concerns, our support team is always here to help. We truly appreciate your feedback and look forward to providing you with many more great gaming moments.

Best regards,
The Winshark Casino Team

Risposta di WinShark

29 apr 2025

Dear Livia Montanari,
Thank you so much for your wonderful feedback!

We're thrilled to hear that you had such a great experience, from winning a jackpot to enjoying the convenience of our platform. It’s fantastic that you were able to make a smooth withdrawal to your Revolut account, and we’re glad our support team was able to assist you promptly with any bonus-related questions. We always strive to provide the best experience for our users, and your positive comments mean a lot to us.

We also appreciate your suggestion about adding more games in Italian. Rest assured, we are always working to improve and will keep this in mind as we continue to enhance our platform.

If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help!

Wishing you continued luck and enjoyment while playing on our platform!

Kind Regards,
Winshark Casino.

Risposta di WinShark

9 apr 2025

Dear Savio,

Thank you for sharing your concerns with us. We deeply regret any inconvenience you may have experienced and are here to assist you in resolving this matter as quickly as possible.

To help us investigate your account details, we kindly ask that you provide us with the following information:

- Your full name
- The email address registered on our platform
- Your login username

With these details, we can thoroughly review your account and guide you through the necessary steps to ensure your concerns are addressed.
Please rest assured that your satisfaction is our priority, and we are committed to resolving this matter promptly.

Should you have any additional questions or require further assistance, please do not hesitate to reach out to us.

Kind regards,
Winshark Team.