Verificata
I recently transfer my ISA from another provider to Yorkshire using my local branch. The service was exemplary as has been follow up visits. My wife did the same using the postal service. Again the re... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Verificata
I had an appointment with Nikki at Cheltenham and she was fantastic. She spent a lot of time with me, explaining everything that I needed to know. As the money I was investing was from my late fathe... Leggi di più
L'azienda ha risposto
Verificata
Opening new savings account on YBS website was easy to open. Uploading pdf of I.D. (driving licence) was easy and (for first time) using my laptop camera for "live confirmation", though disconcerting,... Leggi di più
L'azienda ha risposto
Verificata
The young man who first met me was very polite ,and attentive. Within minutes I had an appointment to meet some one to advise me on opening a savings account. The consultant who met me (Jordann), was... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Cooperativa di credito edilizio
- Banca
- Istituto finanziario
- Erogatore di crediti ipotecari
- Cassa di risparmio
Scritti dall'azienda
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Informazioni di contatto
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Regno Unito
- www.ybs.co.uk
4,7
Eccellente
9676 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Verificata
How friendly Scot was even though it…
How friendly Scot was even though it was late afternoon
5 febbraio 2026
Risposta di Yorkshire Building Society
Hello David,
Thank you for your positive feedback .
Kind regards. 🙂
Verificata
David was super helpful in help me pick…
David was super helpful in help me pick what I thought where the right options.
5 febbraio 2026
Risposta di Yorkshire Building Society
Hello Robert,
Thank you for sharing your positive feedback.
Kind regards.
Verificata
Risposta di Yorkshire Building Society
Hello Janet,
Thank you for your positive feedback.
Kind regards.
Verificata
Great made me very welcome and advised…
Great made me very welcome and advised me which account to go for
29 gennaio 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for your feedback.
Kind regards. 🙂
Verificata
Friendly and knowledgable staff
Friendly and knowledgable staff - they explained the differences and benefits of the various accounts that they have available - I would highly recommend.
5 febbraio 2026
Risposta di Yorkshire Building Society
Hello Jane,
Thank you for your positive feedback, it is greatly appreciated.
Kind regards.
Verificata
Sam made sure I understood all options…
Sam made sure I understood all options available before making my decision.
The whole transaction was conducted in a friendly, relaxed yet professional manner.
Thank you Sam.
30 gennaio 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for your positive feedback. 🙂
Kind regards.
Verificata
The lady who opened my account was very…
The lady who opened my account was very nice and knew everything I had asked her. She was very professional and also very friendly
The account I opened was the right one for me
29 gennaio 2026
Risposta di Yorkshire Building Society
Hello Pauline,
Thank you for your positive feedback. This is greatly appreciated. 🙂
Kind regards.
Verificata
Great efficiency and everything…
Great efficiency and everything explained in a friendly and simple maner - could not have been easier
4 febbraio 2026
Risposta di Yorkshire Building Society
Hello Maureen,
Thank you for your positive feedback.
Kind regards.
Verificata
Fantastic customer service quick and…
Fantastic customer service quick and easy to set up an account
23 ottobre 2025
Risposta di Yorkshire Building Society
Hello Yvetta,
Thank you for your positive feedback.
Kind regards.
Verificata
YBS are the best we can recommend.
Very helpful staff at our local branch. Fully explained every step and provided excellent information in our decision making process. Fully confident to stay loyal to YBS and recommend them to others.
4 febbraio 2026
Risposta di Yorkshire Building Society
Hello Stanley,
Thank you for you positive feedback.
Kind regards. 🙂
Verificata
Risposta di Yorkshire Building Society
Hello,
Thank you for your feedback.
Kind regards.
Verificata
The young man who first met me was very…
The young man who first met me was very polite ,and attentive. Within minutes I had an appointment to meet some one to advise me on opening a savings account. The consultant who met me (Jordann), was very knowledgable and helpful.
4 febbraio 2026
Risposta di Yorkshire Building Society
Hallo David,
Thank you for sharing your positive experience in branch. 🙂
Kind regards.
Verificata
Opening of new Joint saving account
All good advice from staff, online process easy enough too.
4 febbraio 2026
Risposta di Yorkshire Building Society
Hello Mary,
Thank you for your positive feedback.
Kind regards.
Verificata
Relatively easy experience
Relatively easy to open Cash ISA online although delay in approving ID was frustrating as I am a returning customer and the ID confirmation process is a bit for not technically aware people.
28 gennaio 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for sharing your feedback. This is much appreciated.
Kind regards.
Verificata
5 star service
I had an appointment with Nikki at Cheltenham and she was fantastic. She spent a lot of time with me, explaining everything that I needed to know. As the money I was investing was from my late father's estate, she dealt with this sensitively and professionally. I would recommend YBS to everyone, in particular Nikki at Cheltenham. She also made me a great cup of tea, yorkshire of course!
25 gennaio 2026
Risposta di Yorkshire Building Society
Hello Anna,
Thank you for sharing this positive feedback regarding your recent experience at Cheltenham branch and the excellent service you received from Nikki. This is greatly appreciated. 🙂
Kind regards.
Verificata
Provided cheapest mortgage at the time…
Provided cheapest mortgage at the time of searching. Process was straightforward.
3 febbraio 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
Verificata
FIRST CLASS OLD FASHIONED SERVICE
I recently transfer my ISA from another provider to Yorkshire using my local branch. The service was exemplary as has been follow up visits. My wife did the same using the postal service. Again the response was excellent with a prompt transfer and being kept informed about progress. Well done to Branch and HO staff
31 gennaio 2026
Risposta di Yorkshire Building Society
Hello Colin,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Verificata
Very easy to open an account with you…
Very easy to open an account with you online. Great experience
27 gennaio 2026
Risposta di Yorkshire Building Society
Hello Lukas,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Verificata
Risposta di Yorkshire Building Society
Hello Eileen,
Thank you for your feedback, which is very much appreciated. If you could let us know which branch or agency you visited, I would love to pass on your comments!
Kind regards.
Verificata
Risposta di Yorkshire Building Society
Hello Mrs B,
Thank you for sharing your positive feedback.
Kind regards. 🙂
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