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䌁業情報

  1. ホビヌショップ

圓該䌁業による蚘述

Let’s String is a unique creativity kit that allows you to turn any picture or photo into a stunning string painting. With easy-to-follow instructions and a helpful voice assistant, you can unleash your creativity and create beautiful works of art.


連絡先

4.0

ほが満足

TrustScore 5段階評䟡の4

17件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Excellent customer support!

I bought a kit as a Xmas gift this year and my recipient was truly amazed by this unique, creative and well-thought-out product. I can’t personally speak to the actual creation of the string art (as this was a gift), but I would like to acknowledge the amazing and utterly responsive customer service I received during some snag in the shipping process. Thanks to their fantastic support the gift made it to the recipient without delay. :-)

2025幎12月29日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi! Thank you for taking the time to share your thoughts! We’re really happy to hear that the gift made such a great impression and that you enjoyed interacting with our team.

5぀星のうち3の評䟡

Good fun to do


Good fun to do
 would be better if you could buy extra boards instead of having to cut up what you have spend 6hrs doing.

2025幎12月26日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi! Thank you for sharing your idea! We really appreciate the suggestion and hope it can be implemented sometime in the future.

5぀星のうち2の評䟡

Bought as a present - doesn't work - no response!

Bought as a present. My wife had downloaded the app and it won't process the images. Reached out to customer services, no response.

2025幎12月27日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi! We’d like to clarify that all requests are carefully reviewed. However, at the end of December there may have been a slight delay in responses, which was mentioned in our automatic reply.

We also requested additional details from you via Trustpilot but didn’t receive a response. Unfortunately, without this information we’re unable to assist further.

Please contact us via our support email [email protected] and include your order number so we can check your request.

5぀星のうち5の評䟡

Highly helpful team

Everything went really well, the product is of high quality, and the team is very helping even after the sale for the delivery scheduling and string patterns advices
Thank you very much!

2025幎9月26日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Thank you so much for your kind words! We’re really happy to hear that everything went smoothly. Your feedback truly makes our day, thank you again for sharing it!

5぀星のうち3の評䟡

First one a success
 Second one not as much

I have ordered two of these. The first one was great and really fun to do! However, the second one was somewhat more frustrating. I set it up as per the instructions and as I did previously and experienced no problems however, the second one kept tangling. I did email customer service and provided them photos but they were very slow at replying and appear to have stopped all together now. It has taken them that long to respond I was no longer in a position to send them further photos.

The idea of having enough string to do 3 pictures is a bit pointless to me
 I wouldn’t want to spend 6-8 hours doing my canvas to then cut it all up again
 they should really have the option of being able to buy the board separately too!!

2025幎5月12日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

Thank you so much for taking the time to share such detailed feedback.

According to our records, we asked you to send a clear photo of the spool holder with the thread, and we also provided an example for reference. This step is essential, as the thread can only become tangled if it isn’t threaded through the special hole in the spool holder.

Unfortunately, the photo we received from you didn’t follow the provided reference, so we weren’t able to verify whether this was the case. Later, you mentioned that you no longer have the product, which makes it difficult for us to investigate the issue further or offer a reasonable solution :(

We always care deeply about our customers and do our best to resolve any issues as quickly as possible. However, in some cases, it becomes difficult or even impossible when the necessary information or proof is not available.

5぀星のうち5の評䟡

I received this as a gift for Mother’s


I received this as a gift for Mother’s Day .I have really enjoyed the project you do need to have patience whilst working on the picture it was a fantastic feeling when I could actually see the picture coming together,and can’t wait to get more just wish they were not so expensive I would give more stars if I could

2025幎3月23日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

Thank you so much for your kind words :)
We’ll be very happy to see you among our customers again!

5぀星のうち5の評䟡

Good customer service

I had problems with the delivery of my package, but then the team from Let's String contacted me and found a solution, while keeping me in the loop at every step. I received the package a few days later as promised and in good condition. Very good customer
service and I am excited to try it.

2025幎2月9日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

A big thank you from our whole Customer Service team for your kind words. We're really glad we could help you! That’s exactly what we aim for.

5぀星のうち5の評䟡

It's an incredible experience and really really peacefull

The shipping was really fast, less than a week. It was really easy to learn how to start and it was a lovely experience. The music was also really relaxing and made me forget about all bad things.

2025幎1月17日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

We’re really happy to hear that our product helped you feel relaxed and calm. Taking time for yourself and finding a bit of peace in a busy day is so important, and we’re glad we could be a small part of that.

5぀星のうち5の評䟡

Incredible concept

Incredible concept, fun, original and a great customer care!! I love it!

2024幎12月20日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

Thank you so much for your kind words :)
We’ll be very happy to see you among our customers again!

5぀星のうち5の評䟡

You don’t have to be an artist to create a masterpiece!

I received a Let’s String kit for Christmas and was very impressed with the quality and instructions. It was fun seeing the image come together. I will be asking for another kit for my birthday!

2025幎1月8日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

We're really glad to hear you enjoyed the kit. We’ll keep doing our best to meet your expectations in the future!

5぀星のうち1の評䟡

"I placed an order on December 15th for


"I placed an order on December 15th for a Christmas gift and selected express shipping (3-5 days). However, knowing it was the holiday season, the item wasn’t shipped for 3 days, and I didn’t receive the gift on time. Additionally, I was unable to get in touch with the company."

2024幎12月23日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

Thank you for sharing your honest feedback. From what we can see, the issue was handled at the time, and a solution was offered that seemed to meet your needs.

5぀星のうち5の評䟡

Good

I placed an order on the 14th, and it was supposed to be shipped the next day, but nothing. I’ve been trying to contact them for days, but they don’t respond to anything. Stay away.
EDIT: order arrived in time

2024幎12月14日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

Glad to hear everything was resolved. During busy periods like Christmas, delivery delays can happen since shipping companies are often overwhelmed. Our support team may also take a bit longer to reply at that time, but we usually do our best to keep customers informed.

5぀星のうち5の評䟡

I received what it says

A really nice ideea for a gift! I received the package in the estimated time (europe) and everything was in the package.

2024幎10月16日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

Thank you so much for your kind words :)
We’ll be very happy to see you among our customers again!

5぀星のうち5の評䟡

Awosome product!

Even though there were no reviews here on trustpilot, I liked the idea so much, I just took a chance.
Package is exactly as advertised!
Arrived in 3 days to Romania.
I highly recommend them.

2024幎8月7日
自発的なレビュヌ
Letsstring ロゎ

Letsstring からの回答

Hi there!

Thanks a lot for your feedback. We really value hearing from our customers, as it helps us understand what works well and where we can do better. Appreciate you taking the time to share your thoughts.

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詳现情報