Cigars well packaged and fast delivery customs held package for a short while and nearly doubled price of purchase but still so much better than buying local
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I recently ordered a box of Rocky Patel Connecticut cigars, but unfortunately they didnât meet the usual high standards Iâve come to expect. I reached out to the team, and James responded... ãã£ãšèŠã
After reading most of the reviews which were 95% negative especially from their customers in Europe, I expected the worst more so considering i am in Africa. My order was delivered 20 days later i... ãã£ãšèŠã
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I had to say, this is the best online cigars shop i met in my short Cigars fans live :) I started to buy cigar from online cigars from 2023. Every session is quite quick (i had to say it's a reasonabl... ãã£ãšèŠã
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Wide selection of authentic, premium Cuban Habanos cigars online from Europe's biggest online international cigar store. Reviews on nearly every cigar we sell. Low prices plus worldwide shipping. Retail and wholesale available.
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Embrach-Embraport Freeport, 8424, Zurich, ã¹ã€ã¹
- [email protected]
- online-cigars.com
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Cigars well packaged and fast delivery
Cigars well packaged and fast delivery
customs held package for a short while and nearly doubled price of purchase but still so much better than buying local
HUGE DISAPPOINTMENT
I WAS A REGULAR CUSTOMER OF THE COMPANY AND ABSOLUTELY SATISFIED OF THEIR PERFORMANCE AND PROFESSIONAL WORK.
BUT MY LATEST ORDER FROM THEM MADE ME DEEPLY UNHAPPY AND DISAPPOINTED,MAINLY BECAUSE OF THEIR SPANISH CARRIER COMPANY CORREOS.
I ORDERED A BOX OF PADRON IN EARLY DECEMBER AND EXPECTED TO RECIEVE IT FOR NEW YEAR CEREMONY,BUT UNFORTUNATELY I DID NOT RECIECVE THE PARCEL NEITHER FOR NEW YEAR NOR TILL NOW.
I WENT TO THE POST OFFICE PERSONALLY AND EMAILED THEM BUT NO CLARIFICATION CAME.
LATER I WROTE TO COMPANY,S CUSTOMER SERVICE,THEY EXPRESSED THEIR SURROW AND PROMISSED TO PURSUIT THE PROBLEM.
2 DAYS AGO AFTER 49 DAYS AFTER ARRIVAL OF PARCEL TO LOCAL POST OFFICE,I ASKED TO REFUND MY ORDER IN THEIR ACCOUNT IN ORDER TO PURCHASE ANOTHER ITEM FROM THEM,BUT STILL I HAVE NOT RECIEVED ANY REPLY FROM THEM.
SO, I AM THINKING TO CHANGE MY COMPANY AND BUY FROM OTHER ONLINE CIGAR SHOPS.
Used these for a couple of years andâŠ
Used these for a couple of years and then wham my login doesn't work they don't reply to emails and I never received my last order even though I was charged.

Online Cigars ããã®åç
Fast shipping and great product IâllâŠ
Fast shipping and great product Iâll work with it again
Great business, buy with confidence
Customer Service is great and buy with confidence. goods are well packaged, well priced and arrive quickly
The cigars are great, but the service is just average.
Could you please advise when my £1,426 refund will be arranged? It has been close to four months, and my previous emails to your customer service received no response despite being marked as read. I would appreciate your prompt handling of this issue.
Super helpful Customer service,
Super helpful Customer service,
thank you for great service.
This was my first time ordering fromâŠ
This was my first time ordering from Online Cigars, and my experience was great, from the order process to the delivery. The entire flow was smooth, and I received my order on time and as expected. Sure i will order again!
I assumed custom duty would have beenâŠ
I assumed custom duty would have been included in the cost of the cigars
Quality of order processing
Quality of order processing
Prices are reasonable
Customer Service

Online Cigars ããã®åç
Didnât get the order
Good service will order again
It was a bit of a test to see if they came. They came very quick properly held up by customs a little bit good experience we all order again
The experience was great
The experience was great, the cigars were fantastic, and the best thing was the customer service; they were very responsive.
Overall happy with experience despiteâŠ
Overall happy with experience despite some problems. They could make some improvements in terms of response to questions/issues. I would order again.
Perfect cigars and fast deliveryâŠ
Perfect cigars and fast delivery ðð€ððâïžâïž. Thank you âºïž
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Great selection and best prices
Great selection, great prices and fantastic customer service. My order landed in less than a week and couldn't be happier with quality of products and service. All went well packaged with humidity control. 5* +++
Highly recommended
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