Alien Power System Reviews 16

This product is absolutely excellent. It worked so well. I used it exactly as directed and I even wore a mask and eye protection. I had 3 fans running in the area that I was working on. I ended up with chemical burns in my throat and my eyes even though I wore protection. Also, my dog was nowhere near where I was working and after he came in from outside he was severely affected by the toxic fumes as well. Just putting this out as a precaution.

After much research learned that this is nothing more than Calcium hypochlorite which is often used as "pool shock". It is a bleeching agent with antimicrobial properties. It sould only be used by professionals or with great care. Calcium hypochlorite can release toxic chorine gas if not used correctly. I would recommend using diluted household bleech which would be safer and as effective. Calcium hypochlorite is not something anyone should play around with. It is an effective mold killer, but is it worth the risks?

Hazardous fumes chlorine gas. Caused choking. Very dangerous!! As med professional I would NOT recommend this. Should have warning!! Tried cleaning bathtub & almost passed out from fumes.

Looking at the safety data sheet, is recommended by anyone before purchasing it. The commercial makes it seem like you can just spray it without worry anywhere. You can as long as you know the dangers of exposure. It should only be used by professionals. You can simply mix bleach with water, 50/50, 60/40. And it's cheaper and safer.

Bad customer service. Product was delivered damaged. Packets of the product were cut open and scattered all inside the box. Product is useless now. Emailed to their customer service department twice. Have had no response and now the email is coming back saying undeliverable. So I guess we are out all the money with no way to get a replacement. Will never order from this company again.

I have used every cleaner and brush to clean mold from shower grout. Alien power worked like magic the first time. My shower looked brand new. Love it!!

Great products , great and prompt customer service !
Great product quality!
By the way documentation it’s on the website,if you bought a product without instructions check the website and download your product docs from there !
Prices can come down a bit but negotiate with Bruno always before paying , it worked for me .
Highly recommended 👍👍

I bought a boat ESC with 750a, so far everything is going great. The delivery worked great. If I have any questions, I always get a suitable answer and top advice. I can only recommend Alien Power System

Their products are mid range quality, honestly I would expect better from British company. Chinese counterparts are often better.

Apart from that customer service is disaster, they wont notify you about order progress, wont provide tracking number, don't reply to emails.

Recently I waited 2 weeks for my order only to find out that it was quietly cancel and refunded without any explanation.

As they state "this is family business" and how they will serve you will depend on how they feel like.

Still waiting for an order placed last year, was offered different product to the original only for Bruno Tollot (owner) to disappear and ignore all messages.
BUYER BEWARE....
I DO NOT RECOMMEND ANYONE SPENDING MONEY WITH THIS COMPANY.
ALSO KNOW AS ALIEN ELECTRONICS.

Alien Power Systems are the best, Customer Service is very good. This is my Second time when i did order,im very happy, quality is amazing. Also Shipping is really fast. 5 stars from me.
Thank you!
Renats.

Bought the '9kw EV Controller' for over 300 GBP. It did not have a picture on the website. What I received was a standard 2,2kw chinese controller you can buy on ebay for 100 euros. It looked like it had been in storage for years - covered in dust, while on the website it says everything is 'custom made'. The BMS I ordered was not in stock (i found out after 2 months). I was told delivery will take 3 weeks, it took 10. Documentation is not available. Hall sensor pinout is unclear (have asked over 5 times, no response). At least I got a refund, still I cannot give more than 1 star. Beware! Best alternative for the controller is kellycontrollers.

I bought several motors from Bruno and they were either broken on arrival or broke as soon as they were run up spent a fortune on return postage only to be let down after promise and assurances that the issues would be resolved. No contact since beware! I recommend you try Nexus Boards or Ranglebox their motors are superior and I've also found the cheap Ebay motors out performed Alien as well in that they arrived working and haven't immediately broke.

I bought several motors (63mm and larger) and ESCs from Alienpowersystem and I had a very good experience. Contact is quick and any special wishes are and questions get answered, which is very important for DIY projects. Contact will be informal and quick, which I appreciated.
Shipping (if in stock!) is immediatly and quick (backorder can take weeks of course).
Overall great customer service and definitly recommended over buying motors directly from Aliexpress or similar pages, since the prices are identical but service, shipping time and contact is so much better with APS.

I can fully recommend this seller.

Kind service! Always willing to help and cooperate with my specific needs! A customer service that it is A must! when it comes to diy hobby projects. Much appreciate it is their business for me! Plus very cool designs!

They care about the customer. They reply fast. Their products are good. I love the store. Of course they can improve....lots of backorder products but it is perfectly understandable, overstock is not a good idea. I will buy again from them.