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2,2

Slecht

TrustScore 2 uit 5

15 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 46% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 1 van de 5 sterren

Complete disaster



I've been using Anonrdp for about six months now, and I can confidently say it's been one of the worst experiences I've had with any hosting service. What started as a simple need for reliable virtual private servers quickly turned into a nightmare of incompetence and frustration. If you're considering them, run the other way—here's why based on my direct encounters.

First off, their support team is utterly clueless. Getting any real help feels like extracting wine from a bottle with a corkscrew; you have to pry, prod, and beg for solutions that should be straightforward. The agents often seem like they have no idea what they're doing, fumbling through basic issues without a clear understanding of their own infrastructure. I've submitted tickets for downtime, configuration problems, and performance glitches, only to receive vague responses that don't address the root cause—or worse, no response at all.

Response times are abysmal. Tickets can sit unanswered for days, sometimes weeks, and in a few cases, they've just been ignored entirely. Even when they do reply, it's often with generic troubleshooting steps that I've already tried myself. The real kicker is how they handle closures: they'll mark a ticket as "resolved" without actually fixing anything, forcing you to reopen it or start a new one. This cycle wastes so much time and energy.

But it gets even worse with their technical handling. In attempts to "fix" persistent issues, they've migrated my VPS instances from one server to another haphazardly, as if they're just throwing darts at a board hoping something sticks. During one of these unannounced moves, they wiped out all my data—backups, configurations, everything—without a single warning or opportunity to back up myself. I lost critical files and had to rebuild from scratch, which cost me hours of work and potential business revenue.

Overall, Anonrdp is a total calamity. Their combination of incompetent support, unreliable service, and reckless data management makes them unsuitable for anyone who values stability or professionalism. I'd rate them 1 out of 5 stars, and that's being generous. Look elsewhere for your VPS needs—there are plenty of competent providers out there that won't treat your data like disposable trash.

28 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Constant Downtime and Emergency Issues – Not Reliable at AllI have been experiencing constant…

I have been experiencing constant service interruptions, emergency migrations, hardware failures, and network issues with this provider.

Almost every week there is a new “emergency update”, “migration bug”, “temporary fix” or “hardware replacement”. Services go down unexpectedly, servers fail to boot, and promised timelines are repeatedly missed.

What is most frustrating is the lack of stability and reliability. This is not acceptable for a VPS / server provider, especially if customers are running production systems.
Compensation is mentioned frequently, but downtime keeps happening again and again.

A hosting provider should offer reliability, transparency, and continuity — unfortunately, this service delivers none of them consistently.

I do not recommend this provider to anyone who needs stable infrastructure.

16 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ABSOLUTELY HORRIBLE SCAM SERVICE

ABSOLUTELY HORRIBLE SCAM SERVICE, I PAID VPS AND DOMAIN NAME NEVER RECIEVED THE SERVICE OR MONEY BACK. ONLY ONE TIME COMMUNICATION EXTREMELY RUDE PEOPLE AND THEN WHEN YOU ASK MONEY BACK THEY BLOCK YOU. DO NOT TRUST THIS, THIS IS A SCAM. YOU WILL LOSE YOUR MONEY!!!!!!!

27 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

the best

Hi, i had an issue with my email and account and i lost all my data and everything but AnonRDP solved it so nice for me, also today morning i mistake some invoices and some payments and JB help me so much, i really appreciate he moved so well and fast, i love this company, i am new with them only on the second month but im pretty convinced im gonna be their client for lifetime! THANK YOU ANONRDP!!!

18 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

terrible customer service

I've been with them for over a year, and every time I have a problem, they take a long time to respond. But with the last problem, it's been 4 days since I wrote to them, and today still nothing. Their system doesn't recognize the payment even if the payment was made correctly.

22 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware – Scam Service, Do Not

I purchased a VPS from AnonRDP and received the login details, but the server never worked. Every time I tried to connect, I only got this error:

Authentication failed. Remaining authentication methods: 'publickey,password'.

Even after double-checking the username and password, the VPS was completely inaccessible. I contacted their support using my support PIN, but there was no proper solution or response.

It feels like a total scam — they take your money and provide non-working servers. I strongly recommend staying away from AnonRDP and not wasting your money here. There are many better and more reliable VPS providers out there.

21 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible Service and Support

Terrible service, Didn't get my service after purchase, contacted support and they said the server was down but status said there was nothing wrong.

Requested for a refund TWICE. and got no response. Tried it thru a different team via Technical Team and they suggested to switch to a different location to which I agreed. And minutes after I agreed they ghosted me once again.

My services has taken a toll due to this ordeal

Do not deal with this company. I am still trying to refund my money.

7 mei 2025
Review zonder uitnodiging
Logo Anonrdp

Antwoord van Anonrdp

Hi,

We’re very sorry to hear about your experience and sincerely apologize for the inconvenience and frustration this has caused you. This is certainly not the level of service we aim to provide.

We understand how important reliable service and clear communication are, especially when your operations depend on it. We take your feedback seriously and would like to investigate this matter further to ensure it’s resolved properly. Please reach out to us directly on our website via tickets, referencing your order or ticket number, and we’ll make your case a top priority.

Again, we deeply regret the trouble you've faced and appreciate you bringing this to our attention. We’re committed to making things right.

Best regards,
The AnonRDP Team

Beoordeeld met 5 van de 5 sterren

I’ve been using AnonRDP’s VPS hosting…

I’ve been using AnonRDP’s VPS hosting for a week, and it’s been fantastic. The quick, no KYC checkout and instant server setup were seamless. Their SSD NVMe storage delivers fast, reliable performance, and the user-friendly control panel makes management easy. The support was helpful via tickets. For performance, AnonRDP is top-notch. A++ recommended!

11 april 2025
Review zonder uitnodiging
Logo Anonrdp

Antwoord van Anonrdp

Hi Virge Sazama,

Thank you so much for your awesome review! We're thrilled to hear that you've had a smooth experience with our quick checkout, instant setup, and high-performance SSD NVMe storage. It's great to know our control panel and support team have made things even easier for you.

Your recommendation means a lot to us! If you ever need anything or have any questions, we're just a ticket away. We look forward to continuing to provide you with top-notch service!

Thanks again for choosing AnonRDP!

Best regards,
The AnonRDP Team

Beoordeeld met 1 van de 5 sterren

Sammcers

I think they're playing games with me. They said we can't give you a server because you didn't pay 185 euros for the server that was 147 euros. Then they said they would refund the money. Now they say we gave you the server.

Server they gave : 1GB Ram, 1 Core, 20 Disk.
That's what I wanted;
64 GB Ram
Intel i5-12600K (16x2.8 GHz/4.9 GHz)
1TB NVMe

But I don't want it anymore and they didn't deliver it. They should refund my money.
It's been 1 month, I don't want you to set up a server, I want my money back.

5 maart 2025
Review zonder uitnodiging
Logo Anonrdp

Antwoord van Anonrdp

Hello Donatello Nanchew,

Thank you for reaching out.

It appears there was a misunderstanding earlier. Due to a mistake, you were accidentally provided with two different prices, and unfortunately, the wrong price was used during the support process. However, your refund was already processed and completed some time ago.

To clarify, the small server you received was only a placeholder while the dedicated server was being prepared. Dedicated servers can take up to 72 hours to deliver, and the placeholder was necessary to reserve the IP address for your dedicated setup.

We want to assure you that we are not scamming anyone. We take these matters seriously and always strive to provide transparent service.

If you need any further clarification or would like proof of the refund, please let us know — we’re happy to assist.

Thank you for your understanding.

Best regards,
AnonRDP
Head of Support

Beoordeeld met 1 van de 5 sterren

This company does not deserve even one…

This company does not deserve even one star! I have been trying to contact the company for a week now. Since this morning, I have sent 12 emails and telegram messages, but no one has answered me. I don't even know where I can complain about them. I paid a lot of money for their services and got a complete lack of support and a lot of problems.

10 maart 2025
Review zonder uitnodiging
Logo Anonrdp

Antwoord van Anonrdp

Hi Danaher,

Thank you for your feedback, and we sincerely apologize for the frustration and inconvenience you've experienced.

During the period you reached out, we were experiencing an unexpected influx of support requests, which significantly slowed down our response time. We understand how important timely communication is, and we're truly sorry that this affected your experience.

To better manage this, we notified users on our website and Telegram channel about the delay and the shift in our support system. We've since stopped using email and Telegram for support inquiries, and now handle all tickets directly through our website for better organization and quicker responses.

All the issues reported during that time have now been resolved, and we've taken concrete steps to ensure this doesn’t happen again—including hiring more support staff to improve our response times.

We appreciate your patience and thank you for bringing this to our attention. Your feedback helps us grow and serve our community better.

Best regards,
AnonRDP Support Team

Beoordeeld met 1 van de 5 sterren

Very bad service do not recommend!!!!

Very bad service do not recommend!!!!
Support do not answer servers do not work many days.

14 maart 2025
Review zonder uitnodiging
Logo Anonrdp

Antwoord van Anonrdp

Hi Steve ,

We're very sorry to hear about your experience and truly regret that our service did not meet your expectations.

During the time you mentioned, we faced some unexpected technical issues and a high volume of support requests, which caused delays in both server stability and our response time. We understand how frustrating this must have been.

Since then, we've resolved the technical problems, improved our infrastructure, and expanded our support team to ensure faster and more reliable service going forward.

We appreciate your feedback, it helps us improve. If you’re still facing any issues, please reach out through our website’s ticket system so we can assist you directly.

Best regards,
AnonRDP Support Team

Beoordeeld met 1 van de 5 sterren

They're scammers

They're scammers! There are many negative reviews about them on the net. It's a pity I only now saw them. On February 27, I had problems and wrote to support. There was no answer.
Then I wrote to them many more times but never got an answer. Be careful, they just take the money and disappear.

27 februari 2025
Review zonder uitnodiging
Logo Anonrdp

Antwoord van Anonrdp

Hi Dasha,

We're truly sorry to hear about your experience and understand how upsetting it must have been not to receive timely support when you needed it.

We want to be clear that we are not a scam we take these accusations very seriously. Around the time you reached out (February 27), we were dealing with a large number of technical issues and an unusually high volume of support requests, which unfortunately caused delays in our responses. We realize this caused frustration for many users, and we deeply regret that you were affected.

Since then, we’ve taken major steps to improve, including switching all support to a centralized ticket system, expanding our team, and resolving the issues that caused the disruption.

We value all feedback, and yours is no exception. If you're still facing issues or would like us to take another look at your case, please contact us through the ticket system on our website we’re here to help.

Sincerely,
AnonRDP Support Team

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