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Customer service provided is always helpful and much appreciated. It is my pleasure to work with your company to provide the meals needed for our events. Thank you for continuing to partner with local... Toon meer
Bedrijf heeft geantwoord
Discrepancy in F&B minimums shown between your list and what showed up during checkout process. - (Original 1-Star review and reasoning given on 1/18/2026.) **UPDATE** - (1.29.2026) - Kim Lutzyk wi... Toon meer
Bedrijf heeft geantwoord
Cater Nation consistently provides top-tier service, ensuring every order is handled with care from start to finish. From the moment you submit your order to the time it's delivered—and even afterward... Toon meer
Bedrijf heeft geantwoord
The whole Cater Nation process has gone well on all three of my orders. When arranging food for a meeting 200 miles away, it's comforting when you can count on the food arriving as ordered and always... Toon meer
Bedrijf heeft geantwoord
The highest-rated national marketplace for ordering catering online from top restaurants and caterers for meetings and events, business or social. Available by phone, email, text or chat, we pride ourselves on providing the best customer care in the industry and are committed to total customer satisfaction!
Geschreven door het bedrijf
14241 Midlothan Tpke Ste 247, 23113, Midlothian, VA, Verenigde Staten
4,9
853 reviews
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Cater Nation
Thanks, Theresita, we appreciate you taking the time to post this review!
Kim Lutzyk
Cater Nation
Antwoord van Cater Nation
Hi Ayana,
Thanks for taking the time to post this review! We are happy that you feel our customer care team does a great job!
Kim Lutzyk
Cater Nation
Customer service provided is always helpful and much appreciated. It is my pleasure to work with your company to provide the meals needed for our events. Thank you for continuing to partner with local businesses in our Charlottesville VA area that we enjoy ordering meals from.
Antwoord van Cater Nation
Hi Coleman!
Thank you so much for your kind words! We truly appreciate your continued trust in us to support your events. It means a lot to hear that our customer service has been helpful and that you enjoy working with our team.
We’re especially grateful for the opportunity to partner with the wonderful local restaurants in the Charlottesville area and supporting them while helping you create successful events is exactly what we strive for.
We look forward to working with you again soon!
Kim Lutzyk
Cater Nation
Antwoord van Cater Nation
Hi Jennifer,
Thank you for taking the time to post this review. Let us know if you need any help with recommendations or anything else!
Kim Lutzyk
Cater Nation
I gave a 4 star because Cater Nation needs to add more diverse restaurants that offer vegan and gluten free options
Antwoord van Cater Nation
Hi Kelvin,
As we discussed on the phone, all of our catering partners are able to provide a gluten free or vegan meal (or any other type of specialty meal) for any of your guests with allergies or preferences. If you have any issues with finding something, please reach out to us as soon as possible. Thank you for your business!
Kim Lutzyk
Cater Nation
Discrepancy in F&B minimums shown between your list and what showed up during checkout process. - (Original 1-Star review and reasoning given on 1/18/2026.)
**UPDATE** - (1.29.2026) - Kim Lutzyk with Cater Nation followed up in less than 24-hours to learn more about my experience that led to the review. Her genuine curiosity, professionalism, and obvious focus on customer service was exemplary. She clearly communicated the internal resolution that had been put in motion related to my feedback and even put me in touch with one of the owners, Kyle Brown. The extent to which both Kim and Kyle went in addressing the issue and ensuring my satisfaction were examples of what customer service done right should look like. Will gladly continue to do business with Cater Nation based on the standards to which they hold themselves, and their true commitment to customer satisfaction.
Antwoord van Cater Nation
Hi Larry,
It was very nice speaking with you regarding the food and beverage minimums on our website. We hope your order was delivered on time and that everyone enjoyed their lunch. We appreciate your business!
Kim Lutzyk
Cater Nation
Antwoord van Cater Nation
Thanks for your review, Tanisha, we're glad your catering order was delivered on time! We appreciate your business.
Kim Lutzyk
Cater Nation
I’ve been using Cater Nation for almost 10 years. They have a good selection of restaurants for our customers. Their service is reliable and great!
Antwoord van Cater Nation
Thank you for being a loyal customer, and we are happy you appreciate the variety of restaurants. Thank you for your positive feedback on your experiences with Cater Nation, Vik! We look forward to serving you in 2026!
Joan Stelly
Cater Nation
Antwoord van Cater Nation
We're happy you found ordering easy and appreciated the variety. Thank you for your positive feedback on your experiences with Cater Nation, Leigh! We look forward to serving you in 2026!
Kyle Brown
Cater Nation
Antwoord van Cater Nation
Hi Diana,
Thank you for your kind review! We appreciate your business and look forward to helping you with your next catering order.
CATER NATION IS AWESOME, SUFFICENT, AND ALWAYS ON TOP OF THINGS!
Antwoord van Cater Nation
Akira,
Thank you for the kind words! Our customer care team is the best and we'll be sure to share your review with them!
Kim Lutzyk
Cater Nation
While fairly new to using the CaterNation service, all the instances have worked very well. The group order feature and managing the order is great. Updates via text from the driver, also appreciated.
Antwoord van Cater Nation
Hello Mike!
Thank you so much for your feedback! We’re happy to hear that your experiences with Cater Nation have been going so well. The group order feature is designed to make things easier, so we’re glad it’s been helpful, and we appreciate you mentioning the driver text updates. We look forward to helping you with your upcoming catering orders.
Kim Lutzyk
Cater Nation
You don't have to worry about your order when you go through Cater Nation. I had to make a change and they were able to do it for me through Chat.
Antwoord van Cater Nation
Hi Karen,
Thank you for your kind review! We appreciate your business and look forward to helping you with your next catering order.
Kim Lutzyk
Cater Nation
Cater nation has been very dedicated and loyal to my company. Communication is very good with customer service. You all are very appreciated.
Antwoord van Cater Nation
Jennifer,
Thank you so much for your kind feedback! We truly appreciate you and your company. Our team works hard to communicate clearly and support your catering needs, so it means a lot to hear this. We'll be sure to share this feedback with our customer care team.
Kim Lutzyk
Cater Nation
Antwoord van Cater Nation
Leisha,
Thank you for the awesome feedback! We appreciate your business and look forward to helping you soon with your catering needs.
Kim Lutzyk
Cater Nation
Antwoord van Cater Nation
Thanks for your review, Bettina! We appreciate it, and we thank you for your business.
Excellent customer service. They always go above & beyond for customers.
Antwoord van Cater Nation
Thanks, Dana, for your review! We appreciate it, and we thank you for your business.
Easy to order, make corrections when needed. Always on time. Great service.
Antwoord van Cater Nation
We are happy to hear that we are hitting the mark for you, Alma. Thanks for your feedback!
Kyle Brown
Cater Nation
I enjoy the ease of ordering, and delivery is always on time.
Antwoord van Cater Nation
Kasarah,
Thank you so much for this review! We are so happy you find it easy to order on our website. Thank you for your business!
Kim Lutzyk
Cater Nation
The food companies offered are preferable to our staff and the transaction process has been pretty simple.
Antwoord van Cater Nation
Thanks, Kathleen for your review! We appreciate it and we thank you for your business.
Kim Lutzyk
Cater Nation
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