I strongly recommend that you do not buy from this company. The sizes are very incomparable to any western market. The quality is poor. The shipping is terrible. I unfortunately paid for expre... Toon meer
Bedrijf heeft geantwoord
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Fraud Alert! This is horrendous quality ! Not as shown in pics or as described! Won’t refund without covered return shipping which will cost a fortune. They make claims that their website has pict... Toon meer
Bedrijf heeft geantwoord
Even though I wasn't satisfied, they made an effort to correct my original order. The service is first-rate, as are the subsequent orders.
Bedrijf heeft geantwoord
I bought a pink dress which was keep coming on my IG advertisement. Experience was disappointing it didn't look like what model wore or pictured on the website. When I checked the return policy their... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DANTYYASE is an Australian-inspired fashion brand created for women who love confidence, elegance, and modern style. We believe every woman deserves clothing that makes her feel beautiful, comfortable, and empowered — whether on vacation, at a party, or in everyday life. Our collections focus on dresses, resort wear, and lingerie, combining trendy designs with careful tailoring and quality fabrics. Each piece is thoughtfully developed with attention to fit, comfort, and detail, so our customers can enjoy both style and wearability. We design with real women in mind and continuously refine our sizing and cuts based on customer feedback from the US, Europe, and Australia. Our goal is to offer flattering silhouettes that suit different body shapes and occasions. To provide efficient delivery, we operate fulfillment through warehouses in Australia, New Zealand, and China, shipping orders based on stock availability and customer location. At DANTYYASE, we are committed to honest service, responsive support, and long-term customer trust. We don’t just sell fashion — we aim to deliver confidence in every order.
Contactgegevens
Australië
- [email protected]
- dantyyase.com
2,0
Slecht
48 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Even though I wasn't satisfied
Even though I wasn't satisfied, they made an effort to correct my original order. The service is first-rate, as are the subsequent orders.
10 november 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Apollo,
Thank you for taking the time to share your experience. We truly appreciate your patience and are glad we could work with you to resolve the initial issue. It means a lot to hear that you were happy with the service and your subsequent orders.
We look forward to serving you again in the future!
Warm regards,
Dantўўase
I strongly recommend that you do not…
I strongly recommend that you do not buy from this company.
The sizes are very incomparable to any western market.
The quality is poor.
The shipping is terrible. I unfortunately paid for express shipping and it failed by at least 7 more days.
You cannot afford to send anything back because of the taxes as well as shipping to China.
There refunds policy is non existent. I was offered €11 as a good will to keep my order. Otherwise it would have cost €50+ to return.
4 januari 2026
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Lisa,
Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations.
Regarding sizing, we clearly provide detailed size charts for each product and also note that some styles may run smaller than typical Western sizing. Our customer service team is always available to help customers choose the most suitable size before ordering.
For shipping, express delivery times are estimated business days once the parcel is collected by the courier. Unfortunately, external factors such as customs clearance, peak seasons, or local courier delays can occasionally impact delivery timelines, even with express services.
Our return and refund policy is published transparently on our website prior to purchase and applies equally to all customers. Return shipping costs and duties are standard for international e-commerce and are outside of our control. As a goodwill gesture, our team offered a partial refund to reduce your loss, even though this is not always required under our policy.
We take quality and service seriously and continuously work to improve based on customer feedback. Should you wish to discuss your order further, our support team remains available at [email protected]
.
Kind regards,
Dantўўase
Fraud Alert
Fraud Alert! This is horrendous quality ! Not as shown in pics or as described!
Won’t refund without covered return shipping which will cost a fortune. They make claims that their website has pictures and descriptions true to product which is false. It is garbage quality, and a full scam. Do not buy from this site!
14 januari 2026
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Nikki,
We’re truly sorry to hear that you feel disappointed. After reviewing your case, we’d like to clarify a few points for transparency.
All of our product photos are taken from the actual items, and detailed descriptions, materials, and size information are clearly provided on each product page. Quality is always a priority for us, and many customers have shared positive feedback about the same item.
Regarding returns, our return policy is publicly available on our website and applies to all customers equally. Return shipping costs are the customer’s responsibility unless the item is confirmed to be defective upon arrival. Our support team did offer alternative solutions to assist you, but unfortunately a full refund without return does not fall within our policy.
We respect every customer’s experience and feedback, and we remain committed to improving our products and service. Should you wish to continue the conversation, our customer service team is always available at [email protected]
.
Kind regards,
Dantўўase
For the price
For the price, the item is fairly well-made. The delivery was prompt, and the packaging was neat and professional. Customer service was really helpful and quickly fixed my issue. Taking everything into account, DANTYYASE was a fantastic experience, and I highly recommend it to others!
1 oktober 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Umberto,
Thank you very much for your wonderful feedback! We’re happy to hear that you were pleased with the quality, fast delivery, and our packaging, and especially that our customer service was able to resolve your issue quickly.
Your recommendation truly means a lot to us, and we’re grateful for your support and trust in DANTYYASE. We look forward to serving you again in the future!
Warm regards,
Dantўўase
Buyer Beware
Unfortunately, my experience with this company was extremely disappointing. The dress I received arrived damaged and unwearable — the entire seam on the left back was undone, and there was a cut approximately two inches long at the bottom of the dress.
I contacted customer service immediately and provided photos. Instead of issuing a refund, I was repeatedly offered store credit or a replacement. When a refund was discussed, I was told I would need to pay international return shipping to China, cover customs duties, accept a 10% restocking fee, and forfeit original shipping costs — even though the item arrived defective.
At one point, the damage was inaccurately described as “minor loose threads,” which did not reflect the actual condition of the dress. After extensive back-and-forth, a full refund was still refused unless I agreed to these terms.
This experience caused me to lose trust in the brand. I strongly advise potential customers to be aware that if an item arrives damaged, resolving the issue may involve significant cost and effort on the customer’s part.
RESPONSE TO MERCHANT 1/12/26:
Thank you for the reply. To clarify for other customers reading this: I was NOT offered a refund without conditions.
I was repeatedly asked to accept a replacement or store credit. When a refund was discussed, it required me to pay international return shipping to China, assume customs duties, accept a restocking fee, and forfeit original shipping — all for an item that arrived damaged and unwearable (undone seam and cut fabric). I declined these terms.
While the company states refunds are available “after verification,” the actual process required significant cost and risk on the customer’s part, which is why I chose to pursue resolution through my payment provider instead.
I’m sharing my experience so others can make an informed decision.
1 januari 2026
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Christy,
We’re truly sorry to hear about your experience and we sincerely apologize that your dress did not arrive in perfect condition — this is absolutely not what we want for any of our customers.
For items that arrive damaged or defective, we do offer solutions in line with our refund policy, including free replacement or refund after verification. Our support team requested photos so they could confirm the issue and choose the fastest and most cost-effective solution for you. We’re very sorry if our communication made you feel that your concern was minimized — that was never our intention.
As an Australian brand, we currently operate with warehouses in Australia, New Zealand, and China, and return locations are arranged based on the specific product and stock availability to ensure proper quality checks. Any goodwill compensation (such as store credit options) is always offered as an optional faster solution, never as a requirement instead of a refund.
We truly regret that this situation caused you frustration and loss of trust. If you’re willing, we would still like to review your case again and see if we can provide a better resolution. Please feel free to contact us at [email protected]
with your order number so our after-sales team can assist you directly.
Thank you for sharing your feedback — it helps us improve both our products and our service.
Warm regards,
Dantўўase
Disappointing experience will never shop again
I bought a pink dress which was keep coming on my IG advertisement. Experience was disappointing it didn't look like what model wore or pictured on the website. When I checked the return policy their restocking fee is 10% of the product price that's a scam. and customer has to pay the shipping charge, I live in San Francisco and its costing me minimum of $38 to ship to China and After restocking fee and shipping fee I didn't feel its worth proceeding. I wouldn't shop with this site again.
2 januari 2026
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Aneesha,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
Regarding the product appearance, all of our images are taken from the actual items, and differences can sometimes occur due to lighting, body proportions, or styling. We always encourage customers to contact our online customer service before ordering if they have any concerns, as we’re happy to provide additional details.
As stated clearly on our website before purchase, our return policy includes a 10% restocking fee, and return shipping is the customer’s responsibility for non-quality-related returns. This policy is fully disclosed and not hidden, and it is standard practice for many international fashion brands.
We are an Australian brand with warehouses in Australia, New Zealand, and China. To minimize overall handling time and operational costs, returns are arranged to the most suitable warehouse based on the item. While we understand international return shipping can be costly, this is exactly why we recommend reviewing size charts carefully and contacting our support team before ordering.
We respect your decision and appreciate your feedback, as it helps us continue improving our service and communication.
Warm regards,
Dantўўase
ROBE MÉDIOCRE
J’ai commandée une robe sur le site, à son arrivée il manquait des strass sur le décolleté (qui se voyait) la robe était beaucoup trop grande et correspondait plus à un L qu’un M. La qualité est médiocre (tissus qui ressemble à un vêtement acheté sur Shein ou Temu pour 69€.
Pour les retour, il faut envoyer un mail pour avoir les instructions. Les agents font durer les échanges jusqu’au délais de retour passé (14 jours mentionnés sur le site).
Et comme par hasard, le motif de renvoi ne fait pas partie de leur politique et donc pas de remboursement. Ils vous proposent un échange ou un avoir. Sauf que vu la qualité du vêtement je ne souhaite clairement pas racheter sur le site.
22 december 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi LauRène
Nous avons attentivement examiné votre dossier.
D’après les photos que vous nous avez fournies, les strass au niveau du décolleté ne sont pas manquants, mais font bien partie du design original du modèle.
Lors de vos échanges avec notre service après-vente, vous avez également indiqué que le style et la qualité du produit vous convenaient, et que le seul problème concernait la taille, qui ne vous allait pas.
Pour chaque article, un guide des tailles détaillé est clairement indiqué sur notre site, et notre service client en ligne est disponible à tout moment pour vous conseiller avant l’achat. C’est pourquoi nous ne comprenons pas pourquoi la qualité du produit est ensuite remise en question.
Les tissus que nous utilisons sont de très bonne qualité dans cette gamme de prix, tant au niveau des matières que des finitions. Les comparer à des produits de plateformes comme Shein ou Temu n’est, selon nous, pas représentatif de la réalité — nous vous invitons d’ailleurs à comparer objectivement la qualité et la confection.
Concernant la procédure de retour, les échanges par e-mail avec notre service après-vente avaient uniquement pour objectif de vous apporter une assistance personnalisée, de bien comprendre votre situation et de vous proposer la meilleure solution possible, et non de retarder volontairement le processus.
Nous restons toujours engagés à servir nos clients avec transparence, professionnalisme et respect.
Warm regards,
Dantўўase
Antwoord van Dantyyase
Hi Matt,
Thank you for your comment. We’d like to clarify that your parcel is currently out for delivery.
Please note that the past few days included the Christmas public holidays, during which courier services were paused. Your package has only been in active transit for 4 business days, and due to the holiday backlog, tracking updates may appear delayed or temporarily unavailable.
This delay is caused by the courier system during the holiday period, not because the parcel was not shipped. We appreciate your patience, and delivery should be completed very soon.
If you still need assistance, please feel free to contact our after-sales team at [email protected]
, and we’ll be happy to help further.
Thank you for your understanding.
Warm regards,
Dantўўase
very unhappy with their refund policy
very unhappy with their refund policy. I asked to return a dress that did not fit me. I paid $106 and they offered only $30 credit. Will never use them again. Additionally their garment was very bad quality
29 december 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Carol,
Thank you for sharing your feedback. We’re truly sorry to hear that you’re unhappy with your experience, and we understand how frustrating it can be when an item doesn’t fit as expected.
Regarding our return policy, we’d like to clarify that it is outlined on our website prior to purchase. For items that do not have quality defects, we offer alternative solutions such as exchanges or store credit, which is why a credit option was proposed in your case. This policy helps us manage international logistics and keep our pricing as fair as possible.
That said, we’re genuinely sorry that the quality did not meet your expectations. This is not the experience we want any customer to have, and your feedback has been forwarded to our product team for further review and improvement.
If you’d like us to recheck your case or explore any other possible solution within our policy, please feel free to contact our after-sales team again at [email protected]
, and we’ll be happy to review it carefully.
Thank you for taking the time to share your experience.
Warm regards,
Dantўўase
Unfortunately..!!
Unfortunately, the size reference I used to buy a dress from their website was incorrect. After contacting customer service, I was able to return the items and get a full refund. When the return delayed a month or so to arrive, I had to follow up, but the customer service representative I dealt with was quite helpful.
23 december 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Garland,
Thank you for taking the time to share your experience with us. We’re sorry to hear that the initial size reference didn’t work out, but we’re glad we were able to assist you with the return and provide a full refund.
We also appreciate your patience regarding the return transit time, as international returns can sometimes take longer than expected. It’s great to hear that our customer service team was helpful in following up and resolving the matter for you.
Your feedback helps us continue improving, especially around sizing guidance. We truly appreciate your understanding and hope to have the opportunity to serve you again in the future.
Warm regards,
Dantўўase
Extremely disappointing Return Policy experience
Extremely disappointing experience. I carefully checked the size chart before ordering, yet the dresses did not fit at all. When I requested a return, I was told refunds are only allowed if an item arrives damaged, even though the dresses were never worn and were in perfect condition.
What’s especially frustrating is that I could have falsely claimed the item was damaged to qualify for a refund — but I chose to be honest, and that honesty was not rewarded.
A brand that refuses returns for unworn items due to fit, and places customers in this position, is not customer-friendly. This experience went far beyond my expectations in a negative way, and I will not be purchasing from this company again.
I strongly advise others to think carefully before ordering — if the sizing doesn’t work, you may be stuck with items you can’t use.
12 december 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the sizing did not meet your expectations — we understand how frustrating that can be.
That said, we would like to clarify that our team did offer you an exchange option, which is clearly stated in our return & refund policy. Unfortunately, you chose not to proceed with the exchange. Our policy allows refunds only for items that arrive damaged or defective, while size-related issues are eligible for exchange, not refund. This policy is applied consistently and fairly to all customers.
We appreciate your honesty, and we also appreciate the opportunity we gave to resolve the issue through an exchange. While we respect your decision, we do want to make it clear that support and solutions were provided in line with our store policy.
Thank you again for your feedback. We will continue working to improve clarity around sizing and policies to avoid similar misunderstandings in the future.
Kind regards,
Dantўўase
Absolutely Furious
ORDER NO #DYY025067253
Absolutely Furious – Worst Quality Ever & Zero Help
I am beyond furious with this company. The clothes they sent me were an absolute joke. The zip didn’t work, the material was so cheap it ripped with the slightest pull, and the stitches literally came apart. For what I paid — nearly £170 — this is outrageous.
When I contacted them to return the items, they flat-out refused to help. No refund, no exchange, nothing. They clearly do not care about their customers. Instead, they insulted me by offering a discount on my next purchase. Why on earth would I ever spend another pound with a company that scams people like this?
And don’t even get me started on the sizing — completely wrong. Nothing looks like the heavily filtered photos they post on social media. It’s all fake advertising and terrible quality.
Save yourself the frustration and money. This company is a complete disgrace, and I wouldn’t recommend them to anyone.
1 december 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Noally,
Thank you for taking the time to share your feedback, and I'm truly sorry to hear about your experience. This is definitely not the standard we aim to provide.
To help you as quickly as possible, could you please provide your order number? I’ve checked our system but wasn’t able to locate any order under your name. Once I have your order details, I’ll be able to assist you right away with a proper solution.
We value every customer and take all quality and service concerns seriously. Please rest assured that we will look into this thoroughly and resolve it for you.
Thank you, and I look forward to your reply.
Warm regards,
Dantўўase
DO NOT SHOP HERE!
Bought a jumpsuit from this company and when it arrived it was absolutely NOTHING like the image on the internet. It has a repulsive foul chemical smell and the sizing was utterly shocking. The material itself was so poor. When I tried to request a return and refund I was met with a complete scam who completely disallowed me to pursue a return because the item was "in perfect condition" (far from). Their return address is in China and they say they are an Australian brand. And no doubt returning will cost as much.
Do not shop here. Horrific.
28 november 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Sinead,
We’re genuinely sorry to hear about your experience — this is absolutely not the feeling we want any customer to have.
First, we want to clarify that we are an Australian brand, and we have warehouses in Australia, New Zealand, and China. Different warehouses handle different types of inventory and shipping, which is why return addresses can vary.
Regarding your case, after checking with our team, we can confirm that your item was reviewed and considered to be in good condition, which is why it did not meet the requirements for a return.
However, we want to emphasize that we never refuse returns without a valid reason — all return requests are processed strictly according to our store policies.
We’re sincerely sorry if the communication made you feel unsupported.
If you still need assistance, please feel free to contact our after-sales team at [email protected]
, and we will help you reopen your case and prioritize it to find the best possible solution.
We take every review seriously and are continuously improving our product quality and overall customer experience.
Warm regards,
Dantўўase
Warning
Warning: This website is a scam in a new, deceptive way.
They send extremely low-quality items that look nothing like the photos, and once you receive the product, they suddenly claim they have no refund or return policy. Please read all the reviews before buying. You’ll see many people experienced the same thing.
I strongly encourage all victims to report this website.
If you come across any positive reviews, I have no doubt they were written by the company itself to trick people into trusting them. They have no physical location, no phone number, and nothing on Google Maps. Even ChatGPT identifies this website as high-risk, with a long list of negative reviews from people with similar complaints.
Save yourself the frustration; do not buy from them.
27 november 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi there,
We truly don’t understand the intention behind this review, especially considering that your order has already been refunded. Despite this, you still chose to leave an extremely negative and misleading comment, which feels very unfair to our team.
If the positive reviews were written by us, the overall rating would clearly not look like this. The reality is that many competitors have been leaving malicious attacks, yet we have always chosen to focus on doing what matters — providing honest products and real service to our customers.
Regarding your claims, our products absolutely match the value of their price range, and thousands of customers receive the items they expect. And as stated before, we are an Australian brand, and our physical retail store is currently under renovation here in Australia — which is why it’s not yet visible to the public.
We always follow our official policies transparently and treat every customer case seriously, including yours.
We welcome genuine feedback, but spreading misinformation harms not only us but also other customers who are trying to make informed decisions.
Warm regards,
Dantўўase
Buyer beware - sizes very small, misrepresent refund policy
Buyer beware - Dantyyase several reviews and my experience the sizing is misrepresented compared to usual brands I purchase from. Dantyyase misrepresent they offer a 30-days returns. The require you to email within 14 days, and then I was required to sent multiple photos of the products and prove the sizing. Then you are not offered a refund, even if they their maximum sizing is too small for you. Furthermore you are required to return post the items to China at your own expense, even though you have received the items from a NSW address. Search reviews for any online especially those advertising on Facebook. Dont go near Dantyyase.
27 november 2025
Review zonder uitnodiging
Antwoord van Dantyyase
We’re very sorry to hear about your experience, Ms. Shaw, and we sincerely understand your concerns.
Please allow us to clarify a few important points:
Our size chart does run slightly smaller than some mainstream brands, and we always recommend customers check measurements before purchasing. We apologize if this caused any inconvenience.
Regarding our return policy, we strictly follow the guidelines published on our website. Customers can request a return or exchange within 30 days, and the photo request is only to help verify the issue quickly so we can offer the correct solution.
We are an Australian brand, and we have warehouses in Australia, New Zealand, and China. Returns are arranged to the most suitable warehouse depending on the product category — not all items return to the same location.
We never intend to mislead any customer, and we truly regret that your experience did not meet expectations. If you’re willing, please contact us again with your order number so we can manually review your case and assist you further.
Warm regards,
Dantўўase
This company is FRAUD
This company is FRAUD, stay away. what they advertised on their site has nothing to do to what you get. I ordered 2 dressed, they items were cheaply made, very poor quality. I tried returning and was told they do not qualify for return. stay way from this site unless you want to be SCAMMED, i wish i could give them a 0 star
26 november 2025
Review zonder uitnodiging
Antwoord van Dantyyase
We’re very sorry to hear about your experience, Amina, and we truly understand your frustration. We want to clarify that we are not a fraudulent company, and we take all customer concerns seriously.
All returns are processed strictly according to our store’s published return policy, which is openly available on our website. Items that fall within the eligible categories can be returned or exchanged, and we always do our best to assist customers based on the policy guidelines.
If your items did not meet expectations, we sincerely apologize. We would be happy to re-check your case manually — please contact us again with your order number so we can review the situation and provide the best possible solution.
Warm regards,
Dantўўase
DO NOT BUY FROM THIS WEBSITE.
DO NOT BUY FROM THIS WEBSITE.
Don’t believe what is advertised. It looks great on the website but what you receive is terrible - poor quality, different style , bad seams & zips, and to top it off, bad service.
Save your money.
12 november 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi love, I’m truly sorry to hear about your experience. This is definitely not the standard we aim to deliver.
I’ve forwarded this to our quality control and after-sales team as a priority case — we want to look into what went wrong with your order.
Could you please share your order number with us? We will personally assist you until this is fully resolved.
Thank you for your feedback — it really helps us improve.
Warm regards,
Dantўўase
Do not purchase through this company
Do not purchase through this company. They say there’s a 30 day return policy, but if you want to return because they don’t fit it aren’t as expected, they refuse to accept the return due to their policy being that they don’t accept returns unless the items are defective.
It’s an absolute scam! They say they are an Australian company, but their return policies appear to be poorly translated.
What’s the use of a 30 day return policy on an online clothing shop, if you can’t return it after trying it on!!
Dreadful - do not buy from this shop.
23 november 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Hi Shannon,
We’re truly sorry to hear about your experience, and we understand how frustrating this situation must feel. Please rest assured that we are not a scam, and we take all customer concerns seriously.
We would like to clarify that our team follows the official return policy published on our website. This policy does include restrictions on returns for non-defective items, but we always try our best to assist customers within the guidelines.
We are an Australian brand, and our return procedures are standardized across our warehouses in Australia, New Zealand, and China. The policy wording may appear unusual due to translation between multiple languages, and we apologize if that caused any confusion.
If your order did not meet expectations or had any issues with fit or quality, please contact our support team again — we’re always willing to re-check each case and help find the best solution possible.
Warm regards,
Dantўўase
The absolute worst!!!
Just to confirm I am a real person and this company are the worst I’ve ever had to deal with. No intention of helping the customer just take your money and do not care.
Just adding this as I’ve been asked for more details. 10/1/26
The absolute worst!!!
Take ages to arrive.
Quality is cheap and nasty.
Sizes completely wrong and won’t refund me my money.
Have the nerve to offer 15% off to compensate.
DO NOT BUY FROM THIS COMPANY
14 november 2025
Review zonder uitnodiging
Antwoord van Dantyyase
Thank you for your feedback, Jacqui. We're truly sorry to hear about your experience.
Regarding the issues you mentioned:
Shipping times may vary based on the destination and the selected shipping method—our standard delivery time is posted transparently on our site, and delays can sometimes occur due to customs or logistics.
Quality concerns are taken very seriously—we strive to match product photos and descriptions as closely as possible.
Sizing issues can happen due to individual fit preferences, and while we follow standard size charts, we understand it's frustrating when something doesn't fit as expected.
Refunds and returns are handled strictly according to our store policy, which is clearly outlined on our website. We do offer solutions like partial compensation or exchanges when possible. The 15% offer was intended as goodwill, not a replacement for a refund.
We're an Australian brand, and customer satisfaction is our priority. If you would like further assistance, please contact our support team with your order number — we’d be happy to review your case again.
Warm regards,
Dantўўase
Do not shop with this website
Do not shop with this website! I wanted to return my dress as it was too small and also the material was so poor. It was in its original condition and within 30 days. They did not accept. Completely disappointed.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Dantyyase
We’re very sorry to hear about your experience, Laleh. Please be assured that Dantўўase is an Australian brand, and we always handle returns strictly according to our store policy to ensure fairness and consistency.
If the item was unworn and within the return window, our after-sales team can certainly assist — sometimes additional details or photos are required to confirm eligibility. Please contact [email protected]
again, and we’ll make sure your case is reviewed as a priority.
Warm regards,
Dantўўase
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Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.