TheDesignerBox Ltd Reviews 1.145

Antwoord van TheDesignerBox Ltd

21 nov 2025

Hi Michael,

Thank you so much for your lovely feedback! We’re glad to hear that everything arrived safely and well-presented - it’s always great to know our packaging and service hit the mark.

We really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon!

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

12 sep 2025

Hi Dubai,

Thank you so much for your review! We’re thrilled to hear your order arrived quickly and that you’re happy with your purchase. We really appreciate your support and hope to see you back again soon!

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

5 sep 2025

Hi Thomas,

Thank you so much for your wonderful review! We’re delighted to hear that our customer service team was able to assist you quickly and give you confidence in your order. We’ll be keeping a close eye on your return so we can process it right away and make sure your size L gets to you as soon as possible. We truly appreciate your support and look forward to getting everything sorted for you.

Bedankt voor je steun!

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

8 aug 2025

Hi Tristan,

Thank you for your wonderful review! We’re so happy to hear you’re enjoying your Gallery Dept item! We’re glad you appreciated the fast delivery and free shipping to the Netherlands, as well as our professional packaging - we take pride in making sure every order feels special.

We really appreciate your support and hope to see you again soon!

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

30 jun 2025

Hi there,

Thank you for your feedback! We're glad to hear you were happy with your order and our pricing. We're really sorry to hear the delivery experience didn’t meet expectations - while we work with trusted partners, we understand delays can be frustrating and we’ll be passing this along to help improve future service. We appreciate your support and hope to welcome you back again soon.

Kind regards,
 
Adam @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

26 jun 2025

Hi there,

Thank you so much for the kind words. We're delighted to hear that you're enjoying our selection of designer brand clothes. Your support means a great deal to us, and we look forward to welcoming you back again soon.

Kind regards,

Adam @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

17 jun 2025

Hi Abdel,

Thank you for your feedback! We're really happy to hear you enjoyed both the service and the clothes. Looking forward to your next visit!

Kind regards,
 
Adam @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

5 jun 2025

Hello Noud,

We sincerely apologise for the delay in receiving your order. The delay was due to an issue with the courier, which unfortunately caused a 2-day setback. However, we’re happy to let you know that your parcel is now out for delivery and should be with you very soon!

You can track your order here: https://track.dpd.co.uk/parcels/15504437618616*20968

Thank you for your patience, and please don’t hesitate to reach out if you need anything further.

Translation:

Hallo Noud,

Onze oprechte excuses voor de vertraging met uw bestelling. Door een probleem bij de koerier is er helaas een vertraging van 2 dagen ontstaan. Gelukkig kunnen we u nu melden dat uw pakket onderweg is voor bezorging en spoedig bij u zal aankomen!

U kunt uw bestelling volgen via deze link: https://track.dpd.co.uk/parcels/15504437618616*20968

Bedankt voor uw geduld en neem gerust contact met ons op als u nog vragen heeft.

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

13 mei 2025

Hallo,

Bedankt voor je feedback. We willen graag verduidelijken dat alle artikelen die wij verkopen 100% origineel zijn. We zijn officiële wederverkopers van Certilogo-merken zoals Off-White en andere premium labels.

Je hebt contact opgenomen met onze klantenservice over de scheuren in de jeans, wat wij hebben uitgelegd als onderdeel van het ontwerp. Desondanks hebben we, vanwege de losse draad die je aangaf, uit coulance een gratis retourlabel aangeboden zodat je het artikel kunt retourneren voor een volledige terugbetaling.

Dit aanbod staat nog steeds, en je bent van harte welkom om de jeans te retourneren als je niet tevreden bent. We willen je graag helpen en ervoor zorgen dat je je niet vastgezet voelt met het product.

Aarzel niet om contact met ons op te nemen als je gebruik wilt maken van de retourmogelijkheid.

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

27 mrt 2025

Hi Berkane,

Thank you for your 5-star review! We’re glad to hear everything was “Ferri Ferri good!”

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

21 feb 2025

Beste Patrick,

Bedankt voor uw feedback. Het spijt ons te horen over uw ervaring. Ik kan u verzekeren dat ons team deze kwestie momenteel onderzoekt en we hebben aanvullende afbeeldingen opgevraagd om het probleem verder te beoordelen. Wij zetten ons in om samen met u tot een passende oplossing te komen.

Met vriendelijke groet,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

21 jan 2025

Hi Faas,

Thank you for your kind words and 5-star review! We’re delighted to hear you were pleased with our fast and efficient delivery as well as our website.

If there’s anything else we can assist you with, please don’t hesitate to get in touch. We look forward to serving you again soon!

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

10 dec 2024

Hi Ricardo,

Thank you for your kind words! We’re so glad you enjoyed our service. Your support means a lot to us, and we look forward to serving you again!

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

2 jul 2024

Hi there,

Thank you for taking the time to leave an excellent 5 star review! We're delighted to have you as a repeat customer, and appreciate your support. We look forward to welcoming you back soon!

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

23 mei 2024

Hi Fati,

Thank you so much for your kind words! We're thrilled to hear that you found your experience with our service perfect. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

16 mei 2024

Hi Diego,

Thank you for leaving an excellent 5 star review! We're thrilled that you're so pleased with your purchase, and look forward to having you shop again with us soon!

Kind regards,

James @ TheDesignerBox

Antwoord van TheDesignerBox Ltd

5 mrt 2024

Hi Martijn,

Thank you for finding the time to leave an excellent 5 star review, it’s greatly appreciated!

Kind regards,

James @ TheDesignerBox