Very straight forward ordering and delivery person very helpful

We have had the bed base for a year now and it has proved to be high quality and good value for money. When they installed the super king size base, they went out of their way to be helpful which was very much appreciated. 

Bought the Emma mattress 3 years ago and after having it a few months I noticed the shape of my sleeping position has been in printed. Swapped the head to feet and slept fine again but then the same issue occurred. Now Swapped it around so many times and feels like its not helping anymore. Spent a lot of money thinking it would last years but now thinking of getting another brand of mattress. 

Horrible customer service!!! If you ask to talk to a manager or someone with authority you will be told they are in meetings.....always. I will never purchase anything from this company because of the lack of customer service.

Purchased an $8000 sleepyhead mattress as we were desperately looking for a good sleep however after just a few months indents were beginning to show and by the 6 month mark indents were 2-3 inches deep so we contacted sleepyhead so they could remedy it. They came back and told us this was normal wear and would not be replacing it. We followed all care instructions ie rotating the mattress regularly and neither of us are overweight so this kind of deterioration is completely unacceptable. 

This has cost us countless restless nights and physio/massage bills to correct shoulder and neck pain that will likely continue as sleepyhead won’t come to the table with a reasonable fix. 

Avoid this brand like the plague they are overpriced low quality junk

Great customer service, and the ottoman I bought from them is amazing quality and great for the price point. 

Best in Bed Shop

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Companies(9)

Recently reviewed companies

Beds4U New Zealand

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BUDGET BEDS

Emma Sleep NZ

Serenelife NZ Ltd

Sleepyhead

homelabstore.co.nz

Newest companies

Sleepyhead

BUDGET BEDS

My Mate John's Furniture Warehouse

groundd.nz

Serenelife NZ Ltd

superoutlets.co.nz

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Related categories

Amish Furniture Store

Antique Furniture Restoration Service

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Cabinet Maker

Companies
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