My online order was delivered so quick and the service when I needed to check something was great. Highly recommend PB Tech

Good online purchase experience and products availability.

I'll give it five stars if it provides shipping tracking or at least postage update.

Fast delivery of items and good communication

Had a fault with a kenwood food mixer. took it back for exchange or repair, was told i also need to bring in the small palstic weigh try that does absolutly nothing to check if its works or not. this is just a consequence of staff not using initiative and following the rules. so after 40 minute round trip, brought in the tray. customer service guy was pretty miserable. waitied 3 weeks, heard nothing. went back to the store and asked what was going on. took my returns receipt with all details on. service girl, who was alot happier, couldnt find anyting on there system. i thought here we go. anyway, after a time she got hold of someone who found it. reply, we dont know what oging on we only get updates on thiursday's....she couldn't call the repair centre down the road to equire why it was taking so long. anyway, just had a text (thursday) saying part coming form Austrailia, but no idea how long its going to take. this i kenwoods poor service also (illl elave a review on there site also. harvey norman should be putting pressure on there suppliers for beter service but the staff just couldnt care less about getting somehting repaird in a timley manner. over three weeks without the appliance and still no idea when it will be fixed. 

I ordered a phone case advertised as having 3 card slots.  It arrived with only 2 card slots.  I wanted a refund but - haven't heard back from them. No phone number on the website either.

Business and customer service is amazing! Excellent product just a little shame with using PostHaste couriers. Otherwise awesome!

Well packed arrived in 3 days. Hubby pleased with his Lap Top would buy one again from this store for sure.

I bought a Logan stick vacuum from them. Took a long time to arrive, but at first worked well...after a few weeks began to switch off after 5 secs
...then it began to dump dust on floor
I have contacted customer service 5 times...get generic email, saying they will be in touch.....nearly a month and have not heard from them. I thought being dicksmith was a reputable company....but they have no integrity. Better off buying temu...they quickly solve problems!! Will never buy from dicksmith again!!!!

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