Absolutely atrocious customer service, no one will take responsibility for anything. They tell you to lodge a support ticket in the app but then just mark it complete without actually communicating with you directly and the problem remains unresolved. I provided proof of final meter readings on my move out date, and they issued an estimate anyway which was more than the actual reading I sent them. Then after them refusing to help me over the phone I lodged a complaint in the app and they made the situation worse by somehow transferring my old meter to my new account and charging me even more!? I don’t even have words for the level of unprofessionalism and incompetence they have displayed. 

The wifi has a very short range, when im about 10 meters away from the router the wifi starts getting very slow (3-50 mb) and has horrible lag spikes, but in close proximity the wifi is solid. But since my room is a bit far from the router I cannot enjoy playing games nor do high demanding tasks.

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Best in Telecommunications Contractor

Companies(2)

Recently reviewed companies

megatel.co.nz

World-Net

Newest companies

megatel.co.nz

World-Net

Related categories

Computer Software Store

DNS Provider

Email Service Provider

Internet Provider

Internet Service Provider

Companies
(2)