ADKOS Vehicle Storage & Transport Reviews 769

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's friendliness, knowledge, and professionalism. Consumers appreciate the excellent customer service, noting that representatives are responsive, helpful, and dedicated to ensuring a smooth and stress-free experience. People also value the clear and consistent communication provided throughout the entire process. The company's delivery service receives high marks for its reliability and efficiency. Reviewers mention that vehicles are often delivered in perfect condition and even faster than expected. Consumers also appreciate the transparent pricing with no hidden fees. The company is also commended for its ability to find good drivers and coordinate complex, long-distance transports seamlessly.

Based on these reviews

Rated 5 out of 5 stars

We had to transport two vehicles from Washington state to South Carolina. We went with ADKOS because of all of the trust pilot strong reviews… plus their bid was much less than 3 other companies... See more

Company replied

Rated 5 out of 5 stars

ADKOS was recommended online for our vehicle move from Jacksonville NC to Texas. Right away the helped us with everything we needed. Maria from ADKOS helped us every step of the way from multiple cars... See more

Company replied

Rated 5 out of 5 stars

My experience with ADKOS was great! Maria was very helpful and honest throughout the whole process. I got my vehicle delivered to me earlier than expected. My driver was nice as well he kept in touch... See more

Company replied

Rated 5 out of 5 stars

Professional and transparent. Carville took the time to explain everything in great detail and answer my questions- quite unlike my experiences with other providers, who tried to sweet talk me into my... See more

Rated 5 out of 5 stars

The woman we worked with was absolutely amazing! She was very responsive and always helpful! She deserves a raise! Outstanding service! The trucking company you used was ok. Nice driver and he... See more

Company replied

Rated 5 out of 5 stars

If I could give this company 10 stars, I would. Excellent customer service. My vehicle was transported from New York to Texas. Robin was perfect!! She stayed in touch and quickly responded to all my q... See more

Company replied

Rated 5 out of 5 stars

Second year of sending car from Seattle to Philadelphia. Found ADKOS this year, since last year the company was deceptive on pricing and manipulation at deadline. ADKOS is a top company by customer... See more

Company replied

Rated 5 out of 5 stars

After getting scammed by another “shipping Company”, a friend gave me Adkos information… I called and spoke with Carville, who was super helpful and gave some great advice. He explained the process an... See more

Company replied

Rated 5 out of 5 stars

We're grateful to have had clear and consistent communication throughout the whole process. They were willing to discuss and plan out the best option for our transport and there were no surprise fees... See more

Company replied

Rated 5 out of 5 stars

Carville at Adkos did everything he could to make sure my vehicle was picked up and dropped off from central Louisiana to northern Nevada! I have to say that I was very skeptical by reading all the re... See more

Company replied

Rated 5 out of 5 stars

Maria was a great! She explained everything perfectly and walked us through everything staying in contact. Would recommend to anyone looking for reliable budget friendly services!

Rated 5 out of 5 stars

I used ADKOS for storing and transporting my vehicle, and the experience was smooth. The staff were professional, handled my car carefully, and kept me updated throughout the process. Everything arriv... See more

Rated 5 out of 5 stars

Barb was excellent - great communication throughout the entire process, answered every question I threw out (I asked many), and was extremely patient with me. Vehicle arrived in mint condition. Wi... See more

Company replied

Rated 5 out of 5 stars

The car was picked up on time and delivered on time with no damage, The drivers were courteous and showed great care. The agent coordinating the move was highly responsive, always available and a deli... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Easy to arrange, pay for services and the pick up vehicle at new location. Maria kept us updated and managed the whole process from start to finish.

Company replied

Rated 5 out of 5 stars

Barbara was amazing! She took the time to explain how the whole Transport process works. Everything about it was so different than how I thought it worked and of all the companies I had talked to she... See more

Company replied

Rated 5 out of 5 stars

Kudos to Barbara 👏🏼👏🏼This was my first experience, transporting a car from the Midwest to California and after reading multiple reviews across companies I was aware of all the things that could g... See more

Company replied

Rated 5 out of 5 stars

We used ADKOS to ship our truck from Washington to North Carolina. Jay was our representative and he was amazing. Communication was great, follow through was amazing. 100% would recommend and use agai... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with ADKOS for my vehicle storage and transport, and I can’t thank Maria enough for all her help! She made the entire process of shipping my car from Washington State to... See more

Company replied

Rated 4 out of 5 stars

I used ADKOS 5 year ago and had a great service experience. Today I noticed an unauthorized charge from them, so I called immediately. Ryan was great and explained the problem with them switching to a... See more

Company replied

Rated 1 out of 5 stars

I stored my car with ADKOS years ago and the service was great! However, this month I have had fraudulent charges appear in my bank account from this company. BEWARE!! THIS COMPANY will continue to DE... See more

Company replied

Rated 5 out of 5 stars

started looking for a transport company. jay reached out. i told i was just looking at the moment trying to get pricing. with my adhd i forgot about shipping the truck to my brother in new y... See more

Company replied

Rated 5 out of 5 stars

Great communication with Robin from ADKOS. She helped with our restricted scheduling needs. There were no issues with transport and receiving the car.

Company replied

Rated 5 out of 5 stars

Adkos was fantastic and kept up with me the whole way through the process of moving my 2003 Z06 corvette, the driver was less so, but this was no fault of Adkos.

Rated 5 out of 5 stars

Driver was extremely polite. He let me inspect the car before unloading it from the trailer. I felt comfortable with him being responsible to transport my car.

Company replied

Rated 5 out of 5 stars

Great communication and always made me aware of what steps to take. Second time using the service and everything went smoothly across the country twice

Company replied

Rated 5 out of 5 stars

I had a very bad experience the last time I had a car transported by a different company so I was apprehensive when I initially spoke with Barbara Vega. However, with in a few minutes of speaking wit... See more

Company replied

Rated 5 out of 5 stars

The start of the process until the end was so smooth. Mr. Coles was extremely courteous and followed through. He guided me throughout the entire process.

Rated 5 out of 5 stars

ADKOS made transporting my 3 vehicles easy. They communicated well and made sure to explain the entire process. Highly recommend using them

Company replied

Rated 4 out of 5 stars

UPDATE: I previously posted about unauthorized withdrawals from my account by ADKOS, which understandably caused major concern. I’m pleased to report that the issue has been fully resolved... See more

Rated 5 out of 5 stars

This is the second time I used them. Barbara was freaking amazing. I really can not stress how good this company is. I would recommend them to anyone. They are great prices and quick to find good real... See more

Company replied

Rated 5 out of 5 stars

Stored my car here and ADKOS made it super simple. Good communication, and good people. Highly recommend.

Company replied

Rated 5 out of 5 stars

Really kind and helpful people. Kept our company's vehicles secure while we were on a business trip. Would recommend.

Rated 5 out of 5 stars

ADKOS, and George in particular, provided outstanding service. They were incredibly communicative and accommodating while helping us manage vehicle storage for our college student, who was leaving the... See more

Company replied

Rated 5 out of 5 stars

Maria did a great job as always. She was quick with the paperwork, great on price, and got the car delivered right on time. ADKOS is the only place I'll ever go for transport.

Company replied

Rated 5 out of 5 stars

I had an outstanding experience with ADKOS vehicle transportation service. From the beginning, I was torn between multiple brokers, but Barbara at ADKOS stood out immediately and ultimately beca... See more

Company replied

Rated 5 out of 5 stars

Took great care of my car while I was overseas. Excellent communication. Highly recommend them

Company replied

Rated 5 out of 5 stars

Picked up and delivered earlier than expected! It was a great service with great communication.

Company replied

Rated 5 out of 5 stars

This is the third time I’ve shipped a car, but the first time with ADKOS. In earlier years, when I shipped the previous vehicles, it was to/from major metro areas. So it was easy to get... See more

Company replied

Rated 5 out of 5 stars

Barbara was great from start to finish! Got my truck from Atlanta to San Diego safely!

Company replied

Rated 5 out of 5 stars

Great company! Would recommend to anyone with long term storage needs! Incredibly professional!

Company replied


Company details

  1. Automobile Storage Facility
  2. Logistics Service
  3. Transportation Service
  4. Vehicle Shipping Agent

Written by the company

Nationwide Vehicle Storage, Vehicle Care, and Vehicle Transport since 2002. Specializing in POV Storage for military, DOD, civilian contractors, and seasonal residents. Providing Long Term Car Storage, Short Term Car Storage, Free Car Shipping Quotes...


Contact info

4.8

Excellent

TrustScore 5 out of 5

769 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great!

Maria was a great! She explained everything perfectly and walked us through everything staying in contact. Would recommend to anyone looking for reliable budget friendly services!

9 December 2025
Rated 5 out of 5 stars

Professional and transparent

Professional and transparent. Carville took the time to explain everything in great detail and answer my questions- quite unlike my experiences with other providers, who tried to sweet talk me into my credit card details as fast as possible. I would recommend these guys to anybody and would use them again!

8 December 2025
Rated 5 out of 5 stars

I used ADKOS for storing and…

I used ADKOS for storing and transporting my vehicle, and the experience was smooth. The staff were professional, handled my car carefully, and kept me updated throughout the process. Everything arrived on time and in perfect condition. Overall, reliable and stress-free service

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Ran my account seven years later!

Used Adkos seven years ago and they came back in September and charged me six times ($900+) within a two week period for services no longer rendered. I contacted Ryan, the president, and I never got my money back. DON’T USE THEM!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

ADKOS

ADKOS, and George in particular, provided outstanding service. They were incredibly communicative and accommodating while helping us manage vehicle storage for our college student, who was leaving the country for six months. They expertly coordinated both the drop-off and delivery of the vehicle on our behalf, making a complex long-distance situation completely seamless.

5 October 2025
Unprompted review
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Mary,
Thank you for your positive feedback. Please keep ADKOS in mind for your future vehicle care, storage and transport needs.
George

Rated 5 out of 5 stars

Kudos to Barbara 👏🏼👏🏼This was my first…

Kudos to Barbara 👏🏼👏🏼This was my first experience, transporting a car from the Midwest to California and after reading multiple reviews across companies I was aware of all the things that could go wrong. I had a great experience with ADKOS. No delays in transportation, no last-minute additional costs, and Barbara was great with communicating. I made the decision to go with them after talking to Barbara - thank you!

27 October 2025
Unprompted review
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Meena,
"great experience with ADKOS. No delays in transportation, no last-minute additional costs"
Thanks for the kind word.
Barb

Rated 4 out of 5 stars

Great customer service even when things aren't going accordingly

I used ADKOS 5 year ago and had a great service experience. Today I noticed an unauthorized charge from them, so I called immediately. Ryan was great and explained the problem with them switching to a new system and it charging older clients. He is working to resolve the issue, and I'm very thankful to him for that. I hope this change in system, which I am sure took place to help the business and its clients, resolves quickly for all who trust ADKOS.

22 October 2025
Unprompted review
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

The issue has been resolved.
Ryan

Rated 4 out of 5 stars

Updated Review: Unauthorized Withdrawals

UPDATE:
I previously posted about unauthorized withdrawals from my account by ADKOS, which understandably caused major concern. I’m pleased to report that the issue has been fully resolved.

The company’s president, Ryan Barrett, personally reached out, identified the problem, and ensured that every incorrect charge was reversed. He handled the matter promptly and professionally, and my account is now fully closed with no further issues.

While the situation was frustrating at first, I genuinely appreciate how ADKOS took responsibility and worked quickly to correct it. It’s good to see a company stand behind its integrity and make things right.

ORIGINAL POST:
I stored my vehicle with ADKOS years ago and had a great experience at that time. Unfortunately, that positive impression has been completely erased. Within the past three weeks, I’ve had seven unauthorized withdrawals totaling nearly $1,600 taken from my bank account by this company — years after my business with them ended.

These deductions are currently without authorization or consent. This is unacceptable and deeply concerning, especially for a company that handles customers’ personal and financial information. Proceed with extreme caution before providing them any banking details.

12 October 2025
Unprompted review
Rated 1 out of 5 stars

I stored my car with ADKOS years ago…

I stored my car with ADKOS years ago and the service was great! However, this month I have had fraudulent charges appear in my bank account from this company. BEWARE!! THIS COMPANY will continue to DEDUCT PAYMENTS from YOUR ACCOUNT after you are finished doing business with them!!

22 September 2025
Unprompted review
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

ADKOS recently moved to a new processing system and some of our previous clients were affected by unauthorized charges automatically from this system. We are working to remove all old clients from the system and resolve all billing issues for them. We apologize for the inconvenience and this problem with your account.

Rated 5 out of 5 stars

After getting scammed by another…

After getting scammed by another “shipping Company”, a friend gave me Adkos information… I called and spoke with Carville, who was super helpful and gave some great advice. He explained the process and stated that they didn’t need any money up front and that it could take up to 21 days to get the vehicle shipped. Everything he said came to fruition and our truck was delivered. They stayed in contact with us and the driver was super helpful…The only problem that we had was that it really wasn’t door to door, because the drop location was not near any major highway. However, they worked with us and got us to the nearest area that they could do the drop off. I definitely would use them again if needed and would tell anyone trying to ship a vehicle to use them.

15 September 2025
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Don't forget to thank your friend for recommending ADKOS! Happy to have helped.
Carville

Rated 5 out of 5 stars

Great communication with Robin from…

Great communication with Robin from ADKOS. She helped with our restricted scheduling needs. There were no issues with transport and receiving the car.

2 September 2025
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Andrew,
Making hard transports easy is my specialty.
Thanks,
Robin

Rated 5 out of 5 stars

Picked up and delivered earlier than…

Picked up and delivered earlier than expected! It was a great service with great communication.

31 August 2025
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Gabriel,
Thak you for you kind words. "It was a great service with great communication."
Barb

Rated 5 out of 5 stars

My experience with ADKOS was great

My experience with ADKOS was great! Maria was very helpful and honest throughout the whole process. I got my vehicle delivered to me earlier than expected. My driver was nice as well he kept in touch throughout the whole process;letting me know his ETA. If you ever need your car transported I would recommend this company. No hidden fees working with them either !

24 August 2025
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

"No hidden fees working with them either !"
Marquesha,
Thank you for your excellent review.
Maria

Rated 5 out of 5 stars

Found the best and will use them always.

Second year of sending car from Seattle to Philadelphia. Found ADKOS this year, since last year the company was deceptive on pricing and manipulation at deadline.
ADKOS is a top company by customer ranking and it was a great experience. Worked with Maria Braithwaite, she was amazing. Information and expectations were set at the beginning, friendly and very knowledgeable about the industry. They use a select number of companies and don’t just send the contract out on the open board. She helped us understand how to deal with drivers during pickup and delivery. She was involved along the whole process and was accessible with her cell phone for texting and calling. Have two more years of shipping the car to college and will be using them each year. Thank you Maria, made it a stress free experience.

19 August 2025
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

"Information and expectations were set at the beginning, friendly and very knowledgeable about the industry."
Thanks,
Maria

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